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Country Inn & Suites By Carlson, Williamsburg Historic Area: Traveler Reviews

2.5 of 5
400 Bypass Road, Williamsburg, VA 23185
Hotel amenities
Country Inn & Suites By Carlson, Williamsburg Historic Area
Ranked #14 of 81 hotels in Williamsburg
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226 reviews from our community

Traveler rating
    96
    76
    24
    20
    10
See reviews for
Families
105
 
Couples
67
 
Solo
4
 
Business
6
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
dover de
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Wonderful hotel”
5 of 5 stars Reviewed December 1, 2012

Have stayed here many times and it is still the best value in the area. The rooms are always clean and spacious. We had the two room suite and thoroughly enjoyed it. The breakfast changes daily and is filling and delicious. The hotel is in a perfect location for everything in Williamsburg. Have recommended to everyone i know.

Room Tip: All rooms are quiet, but the two room suites are the best.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by johnchris46 for Williamsburg
Ask johnchris46 about Country Inn & Suites By Carlson, Williamsburg Historic Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review
December 6, 2012
Dear johnchris46,

Thank you for telling us about your stay with us. We appreciate all of your comments about the hotel. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We are so glad that we could accommodate you. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Country Inn & Suites Williamsburg Historic Area
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Try somewhere else”
2 of 5 stars Reviewed November 28, 2012

Old beat up furniture, stains on tile of bathroom floor, tv channels not working.

I switched rooms to no avail. I even left hotel after prepaying on Hotwire, stayed close by at another chain for cheaper. Just not a warm and fuzzy feeling staying here. When I asked them about the tv not working, I was told the whole area was out. I called 2 hotels within a couple blocks, all tv's working.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask woodinva about Country Inn & Suites By Carlson, Williamsburg Historic Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review
November 30, 2012
Dear Woodinva,

Thank you for sharing your experience with our hotel. We are sorry that you were not satisfied with your stay and moved to another hotel in the area. We first would like to thank you for your feedback regarding the furniture in your room. We are currently replacing all the furniture in the hotel. Overtime these things tend receive a lot of wear and tear. After you brought to our attention to the stains in the bathroom. The General Manager and Lead Houskeeper investigated this issue further and did not see the stains that you saw in the bathroom. If there were stains in the bathroom we would not let a guest stay there till the issue was resolved. Thank you also for your feedback regarding the HD in your room. There was an outage in the hotel that day. We are very sorry for that inconvenience. The tech was contacted regarding at this matter. At the time the tech was delayed fixing the issue. We appreciate all guest feedback regarding the hotel. We strive as a hotel to make all of our guests happy. In doing that we do what it takes, and in this case we have reached out to Hotwire to refund the money to you the guest to make this up to you. We are very sorry that you were not satisifed. We hope you would give us a second chance in the future.

Sincerely,
Country Inn & Suites Williamsburg
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Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Great location!”
5 of 5 stars Reviewed November 25, 2012

We had a family reunion here in November and the location was perfect.
Close to everything and easy to get to and from.
The staff was Excellent.
The continental breakfast was good and included belgium waffles. Could have had a little more variety but it was a great place to start our day.

Room Tip: We had a queen suite and used our room as the family meeting place. It worked out great!
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by djness for Williamsburg
Ask djness about Country Inn & Suites By Carlson, Williamsburg Historic Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review
November 27, 2012
Dear djness,

Thank you for teling us about your stay with us. We are so glad that we could accommodate you and your family. Thank you for staying with us. We will pass all of your comments on to our staff. We appreciate all guest feedback. It allows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Country Inn & Suites Williamsburg Historic Area
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Blountville, Tennessee
1 review
“Great Location for Visiting Colonial Williamsburg”
5 of 5 stars Reviewed November 24, 2012

My wife and I recently stayed at the Country Inn and Suites in the Williamsburg Historic Area for five nights. I loved the location of the hotel - a few blocks away (0.5 miles) from the visitor center/shuttle bus to Colonial Wiliamsburg. it also conveniently located near a number of restaurants (economical, moderately priced as well as very expensive). The hotel staff were friendly and accomodating. The buffet breakfast was better than most. The rooms were nice in size an were clean. Great value for the price. We will stay here again when we return.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dwain B about Country Inn & Suites By Carlson, Williamsburg Historic Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review
November 27, 2012
Dear Dwain B,

Thank you for staying with us. We appreciate your review of our hotel. We hope you enjoyed your stay in Willimasburg. We are so glad that we could accommodate you and your wife. Thank you for all of your comments. We will pass them on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for staying with us. We hope you will stay with us again in the future.

Sincerely,
Country Inn & Suites Williamsburg Historic Area
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Sterling, Virginia
1 review
1 helpful vote 1 helpful vote
“Barbara B”
5 of 5 stars Reviewed November 15, 2012

Stayed In October 2012. Room was great. Very clean. The front desk staff was great. Had a very nice breakfast area. The location was close to all the places we wanted to go in Williamsburg. Will definitely come back.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Barbara B about Country Inn & Suites By Carlson, Williamsburg Historic Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review
November 16, 2012
Dear Barbara B,

Thank you for telling us about your stay with us. We appreciate all of your comments. We will pass them on to our staff. They always appreciate hearing comments about their service. We strive as hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope you will visit us again in the future.

Sincerely,
Country Inn & Suites Williamsburg Historic Area
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Williamsburg Historic Area

Also Known As:
Country Inn & Suites By Carlson, Williamsburg Historic Area Hotel Williamsburg
Country Inn & Suites By Carlson, Williamsburg Historic Area Hotel
Country Inn And Suites By Carlson, Williamsburg Historic Area
Country Inn Williamsburg
Country Inn Suite Williamsburg
Williamsburg Country Inn
Address: 400 Bypass Road, Williamsburg, VA 23185
Region: United States > Virginia > Williamsburg
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotels in Williamsburg
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
With its charming decor and comfortable amenities, the award-winning Country Inn & Suites Williamsburg hotel creates a welcoming atmosphere sure to please business and leisure travelers alike. Conveniently located near historic Williamsburg, Busch Gardens, Water Country USA, Jamestowne Settlement, Yorktown Victory Center and Williamsburg Winery, our hotel in Williamsburg, VA provides easy access to a wealth of attractions, restaurants and entertainment. In addition, we offer countless amenities, from indoor pool, Jacuzzi, brand new Fitness Center and complimentary hot breakfast, so you're sure to enjoy your stay. Be our guest at the Country Inn & Suites and see what sets us apart from other hotels in Williamsburg, Virginia. ... more   less 
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