We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Williamsburg: Traveler Reviews

3.0 of 5
1624 Richmond Road, Williamsburg, VA 23185
Hotel deals
Hotel website
Hotel amenities
Special Offer
History Buff Package
Hilton Garden Inn Williamsburg
Ranked #10 of 81 hotels in Williamsburg
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Expedia.com Travelocity GardenInn.com
and 7 more sites!
Traveler Reviews
Room Prices
Write a Review

329 reviews from our community

    Trip type
Traveler rating
    165
    108
    23
    17
    16
Date Rating
boston
Top Contributor
65 reviews 65 reviews
38 hotel reviews
Reviews in 44 cities Reviews in 44 cities
128 helpful votes 128 helpful votes
“As expected with friendly service”
4 of 5 stars Reviewed February 20, 2013

We chose this hotel given the positive reviews on TA and were not disappointed. We got a great deal booking with Hotwire and had two double beds. I didn't think the room was outdated, but we did see that roll of carpet in the hallway.

We were assigned a room that was right above the elevator equipment room so that there was a noticeable hum each time the elevator was used (room 214). We knew it would disturb our sleep so politely explained the situation and asked if they could move us to another room. Unfortunately the hotel was sold out (there was a big soccer tourney in town apparently) and they couldn't move us. But the person at the desk immediately went into a special folder and gave us a $50 gift card to take the sting out. We felt that was great customer service and used the gift card at our dinner.

We chose to have dinner at the Seafarer which is adjacent to the hotel and hotel guests receive 10% off. It was a great meal! Good service, nice selection of foods (both seafood and other) and a yummy dessert for our teen daughter.

Other positives of the hotel: free business center with three desktops, clean and sunny fitness room, nice lobby including a fireplace, access to beer and wine in the evening and a nice cooked-to-order breakfast for $8.95.

We would stay here again.

Room Tip: Ask not to be in Room 214 which is over the elevator equipment room.
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ccrosner about Hilton Garden Inn Williamsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review
February 25, 2013
Thank you for writing a review about your recent stay with us. I am sorry to hear that the room we had you placed in was not to your liking in location. I am glad that my staff was able to make up for this inconvenience and you were able to enjoy your stay with us. It was a pleasure having you as our guest and we hope to see you again in the future.

Sincerely,

Kimberly Moore
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg, Virginia, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Mediocre accommodations, top of the line service.”
3 of 5 stars Reviewed February 19, 2013

mediocore hotel, looks 5 star in the lobby, roll of carpet in front of my room wood in the hallway, Room looked like the 70's mixed with modern touches. spa was a rinky dink puddel.internet was slow couldnt finish my payroll.. Service and staff gets 5 stars.

Room Tip: not a bad place but I could get a decent stay at motel 6 too.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Chris M about Hilton Garden Inn Williamsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review
February 25, 2013
Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Sincerely,

Kimberly Moore
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franklin, TN
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“All expectations met”
5 of 5 stars Reviewed January 9, 2013

We stayed here for 4 nights while visiting family. Very clean room and hotel. The pool and fitness room are great. The breakfast was delicious. Location is great, just down the road from the outlet mall. The staff was extremely courteous and helpful. Yes the decor is slightly dated but it's functional and comfortable, so no big deal. Would stay here again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TravelingFranklinFam about Hilton Garden Inn Williamsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review
January 10, 2013
Thank you for your review about your current stay with us. We are glad to hear that you enjoyed your stay and the breakfast in the All American Grill. It was a pleasure having you as our guest and we look forward to seeing you again in the future.

Sincererly,

Kimberly Moore
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goose Creek, South Carolina, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Would love to stay here again!”
5 of 5 stars Reviewed January 5, 2013

Do I really need to review a Hilton Hotel?!?!?! As expected, our room was spacious and the beds were more comfortable than my own. The hotel is located on a main street with several restaurants and stores within walking distance. There is an incredible BBQ restaurant adjacent to the hotel parking lot that you can walk to and have an incredible dinner. We were only a 10 minute drive from Busch Gardens and Jamestown. I look forward to staying at this hotel again when I return to Williamsburg this summer.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Glenda W for Williamsburg
Ask Glenda W about Hilton Garden Inn Williamsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review
January 7, 2013
Thank you for your recent review about your stay with us. It is always nice to hear that our guests enjoy staying with us. It was a pleasure having you at the hotel and we look foward to seeing you again in the summer.

Sincerely,

Kimberly Moore
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hooksett, New Hampshire
Top Contributor
102 reviews 102 reviews
17 hotel reviews
Reviews in 38 cities Reviews in 38 cities
38 helpful votes 38 helpful votes
“Very Nice !”
4 of 5 stars Reviewed December 30, 2012

Very good place to stay: reasonably close to Colonial Williamsburg - Large suites, very nicely appointed, clean & reasonably priced - Lots of restaurants nearby- Hotel has a cooked to order breakfast at a reasonable price what more could you ask for ?

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by PEIGOLFER for Williamsburg
Ask PEIGOLFER about Hilton Garden Inn Williamsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review
January 2, 2013
Thank you writting a review about your current stay. We are glad to hear that you enjoyed your stay with us and our cook to order breakfast in the morning. We hope to see you again during your next trip to Williamsburg.

Sincererly,

Kimberly Moore
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Hilton Garden Inn Williamsburg
Enter dates 1 night 2 nights
 
 
Hampton Inn & Suites Williamsburg Historic District
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Williamsburg
Trendy
Courtyard by Marriott Newport News Airport
Courtyard by Marriott Newport Ne... 4.0 of 5 stars 78 reviews
Good for business
Duke of York Motel
Duke of York Motel 3.0 of 5 stars 62 reviews
Near the beach
Quality Inn & Suites
Quality Inn & Suites 4.0 of 5 stars 35 reviews
Great value
Woodlands Hotel & Suites - Colonial Williamsburg
Woodlands Hotel & Suites - Colon... 4.0 of 5 stars 468 reviews
Show Prices ABS:HotelCheckRates-d1100811?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d116191?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d110811?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d116174?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Williamsburg hotels
Holiday Inn Hotel & Suites, Will... 4.5 of 5 stars 629 reviews Marriott's Manor Club at Ford's ... 4.5 of 5 stars 504 reviews Hampton Inn & Suites Williamsbur... 4.5 of 5 stars 335 reviews Hampton Inn & Suites Williamsbur... 4.5 of 5 stars 409 reviews
Show Prices ABS:HotelCheckRates-d630455?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d110797?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1394310?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d613061?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 81 hotels in Williamsburg, ranked by popularity

Been to Hilton Garden Inn Williamsburg? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Garden Inn Williamsburg

Also Known As:
Hilton Garden Inn Williamsburg Hotel Williamsburg
Hilton Garden Inn Williamsburg Hotel
Williamsburg Hilton Garden Inn
Hilton Williamsburg
Williamsburg Hilton
Address: 1624 Richmond Road, Williamsburg, VA 23185
Phone Number:
Region: United States > Virginia > Williamsburg
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Williamsburg
#13 Family Hotels in Williamsburg
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Guests traveling to Williamsburg for leisure can enjoy our hotel's close proximity to a range of exciting area attractions. At the Hilton Garden Inn hotel guests will find everything required for a comfortable and memorable stay. One King or two Double Beds Large work desk with ergonomic chair Microwave, refrigerator and coffee maker Iron, ironing board and hairdryer Complimentary high-speed, wireless Internet access ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hilton Hotels, Agoda, Hotwire, Venere, Priceline, HotelsClick, Tingo and Hotels.com so you can book your Hilton Garden Inn Williamsburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Williamsburg, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Garden Inn Williamsburg
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices