We chose this hotel given the positive reviews on TA and were not disappointed. We got a great deal booking with Hotwire and had two double beds. I didn't think the room was outdated, but we did see that roll of carpet in the hallway.
We were assigned a room that was right above the elevator equipment room so that there was a noticeable hum each time the elevator was used (room 214). We knew it would disturb our sleep so politely explained the situation and asked if they could move us to another room. Unfortunately the hotel was sold out (there was a big soccer tourney in town apparently) and they couldn't move us. But the person at the desk immediately went into a special folder and gave us a $50 gift card to take the sting out. We felt that was great customer service and used the gift card at our dinner.
We chose to have dinner at the Seafarer which is adjacent to the hotel and hotel guests receive 10% off. It was a great meal! Good service, nice selection of foods (both seafood and other) and a yummy dessert for our teen daughter.
Other positives of the hotel: free business center with three desktops, clean and sunny fitness room, nice lobby including a fireplace, access to beer and wine in the evening and a nice cooked-to-order breakfast for $8.95.
We would stay here again.
- Official Description (provided by the hotel):
- Guests traveling to Williamsburg for leisure can enjoy our hotel's close proximity to a range of exciting area attractions. At the Hilton Garden Inn hotel guests will find everything required for a comfortable and memorable stay. One King or two Double Beds Large work desk with ergonomic chair Microwave, refrigerator and coffee maker Iron, ironing board and hairdryer Complimentary high-speed, wireless Internet access ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn Williamsburg Hotel Williamsburg
- Williamsburg Hilton Garden Inn
- Hilton Williamsburg