Upon checkin I was not given the room I had reserved. I have gold status with Hilton Honors and mentioned Tripadvisor and was told by the female "Soooo". The power went out during a storm and the staff was unprepared. All of the emergency lights did not work. There were no flashlights. When asked the status, the staff responded rudely, we do not have a phone. It was mentioned to maybe use a cell phone and they looked shocked. A large number of the guests gathered in the lobby. The staff was too interested in conversing with themselves and seemed irritated when approached. This location did not honor "Satisfaction Guaranteed". I will not return.
- Official Description (provided by the hotel):
- Guests traveling to Williamsburg for leisure can enjoy our hotel's close proximity to a range of exciting area attractions. At the Hilton Garden Inn hotel guests will find everything required for a comfortable and memorable stay. One King or two Double Beds Large work desk with ergonomic chair Microwave, refrigerator and coffee maker Iron, ironing board and hairdryer Complimentary high-speed, wireless Internet access ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Priceline, Cheap Tickets, Hotels.com, Odigeo, Hilton Hotels, getaroom.com, Hotwire and Agoda so you can book your Hilton Garden Inn Williamsburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Garden Inn Williamsburg Hotel Williamsburg
- Williamsburg Hilton Garden Inn
- Hilton Williamsburg