I don't generally do reviews but I would be remiss if I didn't this time. We've stayed in many hotels throughout the years (both in and out of the U.S.). SpringHill Suites was fantastic! It exceeded our expectations! The room was very spacious, clean, cool (big requirement of mine) and quiet. The beds were soft. The linens smelled like they just came out of the dryer. We thoroughly enjoyed having two televisions so that our 7-year-old could watch her own shows. The decor was fresh and modern - loved the ceiling fan in the sitting area! The staff was top notch! They were friendly, helpful and genuinely concerned about making our stay a positive experience. Crystal was great! Upon check-in, she fulfilled our request for a room on the first floor because our daughter wanted to be near the indoor pool. She also upgraded us to a larger room! Her efforts are greatly appreciated. We decided to extend a third night because we were having so much fun. Kim worked some magic to make it happen, even though the hotel was almost booked to capacity. She managed to find us another room, also on the first floor! She went out of her way NOT to inconvenience us by letting us stay in the room until later (in case a different room became available for the new guests). The transition was painless, thanks to Kim! We enjoyed the hot breakfast every morning. I was impressed with the spinach, cheese and salsa for the eggs, as well as the turkey sausage. A variety of items that even pleased a finicky 7-year-old. They never ran out of food during our stay! I didn't catch her name, but the pretty, tall, thin young lady should be commended for running the kitchen like a well-oiled machine. She was running back & forth refilling food before it got low, cleaning up spills on the counter, etc.. Please thank her for helping us out during the "syrup incident." The housekeeping staff stayed on top of things, too! We received extra pillows in less than 3 minutes! The room was quiet throughout our stay. We didn't hear the usual doors slamming, housekeeping carts, phones ringing or elevators! Yes, practically unheard of! We will be staying there again in the future. I highly recommend this hotel. ~Rebecca
- Official Description (provided by the hotel):
- Fresh and modern, SpringHill Suites Williamsburg has been newly redesigned with business travelers and family vacationers in mind. We've thought of everything from spacious studio suites with new furnishings to friendly service and contemporary living amenities to keep you comfortable and relaxed. Ideally located near shopping and fun things to do, our location offers the perfect home base for visiting a near-endless list of top Williamsburg area attractions ... more less
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- Also Known As:
- Springhill Suites Williamsburg Hotel Williamsburg
- Williamsburg Springhill Suites