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SpringHill Suites Williamsburg: Traveler Reviews

3.0 of 5
1644 Richmond Road, Williamsburg, VA 23185
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SpringHill Suites Williamsburg
Ranked #23 of 81 hotels in Williamsburg
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184 reviews from our community

    Trip type
Traveler rating
    73
    50
    34
    20
    7
Date Rating
Fredericksburg
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“So fancy -- so why no hair dryer???”
5 of 5 stars Reviewed January 20, 2013

This hotel is GORGEOUS with updated and enormous rooms, an attentive staff, and a delicious hot breakfast bar in the morning. Imagine my surprise, then, when my room did not possess the most basic of amenities -- a hair dryer! I was baffled.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask halfhisorange about SpringHill Suites Williamsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review
January 21, 2013
I want to thank you for taking the time to leave a review for our hotel. I want to apologize for you not having a hair dryer. All of our rooms come with a hair dryer for the guest. It is hangning in the closet in a nice fabric bag labeled 'hair dryer'. Occassionally they do go 'missing' and I want to say I am sorry if your room's hair dryer was missing. We always try to ensure that all rooms have all necesasary amenities. Thank you again for bringing this to our attention and for leaving a review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
“Impressed”
5 of 5 stars Reviewed January 12, 2013

This hotel speaks for itself once you walk through the door. It is clean and modern with a friendly staff. When I went to get on the elevator, the manager held it so I wouldn't have to wait for one to come back around. The room was spacious and clean. The bed and pillows were extremely comfortable. Having two televisions in the room was nice since everyone staying liked the different shows. This property is situated behind an Applebee's and a Chili's which was very convenient. There are other restaurants and shops nearby, including the outlet mall which is a few miles up the road. I was very impressed by the staff and the facilities and I will be back.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Matt K about SpringHill Suites Williamsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review
January 14, 2013
Impressed - with your feedback of our hotel!!!! Thank you Matt for taking the time to review our hotel on Trip Advisor. We are so happy with our recent renovations and our location and are so glad you enjoyed them as well. We welcome you back to stay with us again on your next visit to Williamsburg, Virginia.
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Sterling, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Service, beautiful room, newly renovated!”
5 of 5 stars Reviewed January 11, 2013 via mobile

We have stayed at this springhill several times but haven't been since the summer and to our delight discovered it had been newly renovated. The lobby and rooms are beautiful and very new looking and the service was outstanding. Crystal at the front desk was extremely helpful and very friendly. This is an excellent hotel. Thank you Marriott!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask luv2travel3313 about SpringHill Suites Williamsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review
January 14, 2013
Thank you for taking the time to review our hotel! We are very happy with our newly renovated hotel. It is so nice to have it complete! Please come again soon and stay with us on your next visit to Williamsburg, VA.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
“Great rooms, amenities, location!”
5 of 5 stars Reviewed January 7, 2013

We were very impressed by the SpringHill Suites. The location was great and would consider coming back when visiting Williamsburg historic sites. The staff was very friendly and helpful. They called us 10 minutes after our check-in to make sure we were happy with the room. The room was spacious, clean and nicely furnished. Hotel is close to lots of restaurant choices and within 5 minute drive to Williamsburg historic area and William & Mary campus.

Room Tip: We had a room on the 2nd floor and it was very quite and also faced the back of the property.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask anginva about SpringHill Suites Williamsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review
January 9, 2013
I am so glad that you enjoyed your stay with us at the Springhill Suites of Willamsburg, Thank you for taking the time for reviewing our hotel on Trip Advisor. We always enjoy reading about the great time our guests have had, and welcome you back on your next visit to Williamsburg, Virginia.
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Brisbane, Queensland, Australia
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Great value for money”
4 of 5 stars Reviewed January 4, 2013 via mobile

We stayed as a family here and it's great value for money. The suites are large with plenty of room for a family of 4.
Breakfasts are ordinary but good value for money.
The rooms were well renovated and in good condition.
We found it easy to get to colonial Williamsburg.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BC1123 about SpringHill Suites Williamsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review
January 7, 2013
I want to thank you for taking the time to write a review of our hotel. I am so glad that you enjoyed your stay with us and want to welcome you back when you are in Williamsburg, VA again. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about SpringHill Suites Williamsburg

Also Known As:
Springhill Suites Williamsburg Hotel
Springhill Suites Williamsburg Hotel Williamsburg
Williamsburg Springhill Suites
Address: 1644 Richmond Road, Williamsburg, VA 23185
Phone Number:
Region: United States > Virginia > Williamsburg
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotels in Williamsburg
#24 Family Hotels in Williamsburg
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Spacious & comfortable lodgings, located 22 mi to PHF arpt, 6 mi from Bush Gardens, 2 mi to Colonial Williamsburg & shopping ctr. ... more   less 
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