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“Impressed” 5 of 5 stars
Review of SpringHill Suites Williamsburg

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SpringHill Suites Williamsburg
3.0 of 5 Hotel   |   1644 Richmond Road, Williamsburg, VA 23185   |  
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Ranked #27 of 79 Hotels in Williamsburg
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
“Impressed”
5 of 5 stars Reviewed January 12, 2013

This hotel speaks for itself once you walk through the door. It is clean and modern with a friendly staff. When I went to get on the elevator, the manager held it so I wouldn't have to wait for one to come back around. The room was spacious and clean. The bed and pillows were extremely comfortable. Having two televisions in the room was nice since everyone staying liked the different shows. This property is situated behind an Applebee's and a Chili's which was very convenient. There are other restaurants and shops nearby, including the outlet mall which is a few miles up the road. I was very impressed by the staff and the facilities and I will be back.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review, January 14, 2013
Impressed - with your feedback of our hotel!!!! Thank you Matt for taking the time to review our hotel on Trip Advisor. We are so happy with our recent renovations and our location and are so glad you enjoyed them as well. We welcome you back to stay with us again on your next visit to Williamsburg, Virginia.
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314 reviews from our community

Traveler rating
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    58
    29
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Sterling, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 11, 2013 via mobile

We have stayed at this springhill several times but haven't been since the summer and to our delight discovered it had been newly renovated. The lobby and rooms are beautiful and very new looking and the service was outstanding. Crystal at the front desk was extremely helpful and very friendly. This is an excellent hotel. Thank you Marriott!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review, January 14, 2013
Thank you for taking the time to review our hotel! We are very happy with our newly renovated hotel. It is so nice to have it complete! Please come again soon and stay with us on your next visit to Williamsburg, VA.
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Fairfax, Virginia
Top Contributor
55 reviews 55 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 7, 2013

We were very impressed by the SpringHill Suites. The location was great and would consider coming back when visiting Williamsburg historic sites. The staff was very friendly and helpful. They called us 10 minutes after our check-in to make sure we were happy with the room. The room was spacious, clean and nicely furnished. Hotel is close to lots of restaurant choices and within 5 minute drive to Williamsburg historic area and William & Mary campus.

Room Tip: We had a room on the 2nd floor and it was very quite and also faced the back of the property.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review, January 9, 2013
I am so glad that you enjoyed your stay with us at the Springhill Suites of Willamsburg, Thank you for taking the time for reviewing our hotel on Trip Advisor. We always enjoy reading about the great time our guests have had, and welcome you back on your next visit to Williamsburg, Virginia.
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Brisbane, Queensland, Australia
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 4, 2013 via mobile

We stayed as a family here and it's great value for money. The suites are large with plenty of room for a family of 4.
Breakfasts are ordinary but good value for money.
The rooms were well renovated and in good condition.
We found it easy to get to colonial Williamsburg.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review, January 7, 2013
I want to thank you for taking the time to write a review of our hotel. I am so glad that you enjoyed your stay with us and want to welcome you back when you are in Williamsburg, VA again. Thank you again.
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Waynesboro, Virginia
Top Contributor
88 reviews 88 reviews
37 hotel reviews
Reviews in 42 cities Reviews in 42 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 2, 2013

Typical Springhill Suites on strip of hotels and restaurants just outside Williamsburg, very convenient to outlet stores as well. Room was recently updated but bathroom was a bit dated (cracks in porcelain in the tub). Breakfast was quite good, eggs, sausage and normal continental fare.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review, January 3, 2013
Thank you for taking the time to review our hotel. We are certainly lucky to have such a wonderful and convenient location in Williamsburg, Virginia. I apologize for your bathroom, and want you to know that we are working on bathroom updating through our winter season. We hope that you will choose to stay with us again on your next trip to Williamsburg. Thank you.
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1 review
5 of 5 stars Reviewed December 25, 2012 via mobile

Spacious rooms, nice verity on the large breakfast bar, great customer service. It is one of the best customer service experiences in a hotel that I have ever experienced. I would recommend it to anyone staying in the Williamsburg area.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review, January 3, 2013
Thank you for taking your time to review our hotel. Customer service is the key to any business and we want our's to be the best. I am glad you enjoyed your stay and hope that you will choose us as your hotel of choice the next time you are in WIlliamsburg, Virginia.
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Midlothian
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 26, 2012

Stayed here for one night and was not disappointed. In walking distance to eateries and great complimentary breakfast. Rooms are spacious and very modern. Would absolutely recommend! Staff very friendly and helpful

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review, December 3, 2012
I am so glad you enjoyed your stay with us. We take pride in our service, location, and the great renovations that we have just recently completely. Thank you for staying with us and thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Williamsburg

Address: 1644 Richmond Road, Williamsburg, VA 23185
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 79 Hotels in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Williamsburg 3*
Number of rooms: 120
Official Description (provided by the hotel):
Fresh and modern, SpringHill Suites Williamsburg has been newly redesigned with business travelers and family vacationers in mind. We've thought of everything from spacious studio suites with new furnishings to friendly service and contemporary living amenities to keep you comfortable and relaxed. Ideally located near shopping and fun things to do, our location offers the perfect home base for visiting a near-endless list of top Williamsburg area attractions ... more   less 
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Also Known As:
Springhill Suites Williamsburg Hotel Williamsburg
Williamsburg Springhill Suites

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