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“great location for Colonial Williamsburg” 4 of 5 stars
Review of Hampton Inn & Suites Williamsburg-Central

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Hampton Inn & Suites Williamsburg-Central
2.5 of 5 Hotel   |   718 Bypass Road, Williamsburg, VA 23185   |  
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Ranked #10 of 78 Hotels in Williamsburg
Modesto, California
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“great location for Colonial Williamsburg”
4 of 5 stars Reviewed 5 days ago NEW

Room was clean and had everything we needed. Bed was a little too soft for us but it was comfortable. Staff was wonderful and helpful. Breakfast was ample and good. The only downside was the spa was not very clean with a green foam on the top. It actually lead to an ER visit for my husband. Other than that, we would definitely stay here again.
July 2014

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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570 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Shrewsbury, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Hampton Inn hotel and rooms are kept very clean - we could tell immediately upon entering the facility. The 2 queen beds in our guest room were comfortable, and clean. I will stay in a Hampton Inn facility for all future travel. Very pleased for the price!

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanford, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Made reservation for daughter and family was charged twice for the same room 9daughter's and my back account). Hotel staff stated was their policy to do so. Glad I had enough funds to cover her room. Otherwise, they may have been kicked out. Never had this happen before in 40 years. Not an issue this time, maybe next time??? Hotel and staff were great!

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed in several Hampton Inns and found this to be one of the best. The staff was friendly and helpful. Was fresh and clean inside and out. I would reccommend this for anyone coming to this area and would certainlystay here again my self. Room 301 is away from the elevators, very quiet, and looks out on the back of the property which is very well maintained.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM706, General Manager at Hampton Inn & Suites Williamsburg-Central, responded to this review, 1 week ago
Dear Sharron M

On behalf of our entire staff I would like to Thank You for staying with us. We are glad your stay was up to your expectations . Our team members strive to provide complete guest satisfaction to each and every guest.
We hope to see you on your next visit to Williamsburg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

The staff here is very nice and the free breakfast is good. Hampton Inns always have comfortable beds and that was the case here as well. It was other things that really ruined the experience. The air conditioning unit in the room is really annoying. You are either freezing or hot, and the fan does not constantly stay running--it would turn off with a loud noise and then when it was running it was loud enough to interfere with conversation or watching TV. There was little ventilation in the bathroom so you were always hot in there. In addition, the water was nearly impossible to set to a cool or cold setting. I brushed my teeth with warm or hot water the entire time we were there and the shower water was almost uncomfortable it was so hot--washing my hair was uncomfortable as well. My husband is a general contractor and could not even figure out how to set to cold/cool. Whichever way you positioned the faucet control, it was always warm/hot. The desk chair was broken when we arrived--the back was "sprung" and if you leaned back it would go all the way back and I felt like it would fall over. The desk clerk (Katarina?) was very nice and swapped it out from another room so that was remedied. Also the hall was nearly empty of visitors, yet a couple was put into the room that adjoined ours and we heard every word they said. Their TV and conversation was very loud and disturbing. We were not able to understand why there were separation rooms between guests.

  • Stayed September 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM706, General Manager at Hampton Inn & Suites Williamsburg-Central, responded to this review, 1 week ago
Dear Melissa,
We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement.
Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waynesboro, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very comfortable and happy with our accommodations and the staff. The suite we stayed was very large with plenty of room and the bed was very comfortable. The staff was very friendly and welcoming. I definitely feel that excellent customer service was provided by each of the staff and we were made to feel very welcome and that they were glad we chose to stay at this hotel. Can't say enough good things about all of the folks that we encountered with the Hampton Inn family at this hotel. The lobby, breakfast area, grounds and our suite were clean, comfortable and provided everything we needed. Definitely recommend this hotel to others.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM706, General Manager at Hampton Inn & Suites Williamsburg-Central, responded to this review, 1 week ago
Dear Rebecca K,

Thank you for staying with us. We are glad that you had a nice visit at our property.
Our team members strive every day to make each and every guest feel like they are home and we are delightful that you had recognize our efforts.
Thank you and come back to stay with us
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Virginia
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel sits in a wooded area close to shopping and restaurants and not on the busy main street of Williamsburg. Close to many attractions in and around the area. The hotel staff was friendly, welcoming and helpful. My kids enjoyed the soft chocolate chip cookies upon arrival. It was nice having the choice of swimming in either the indoor or outdoor pools, both were very nice. We had a double queen room which seemed more spacious then your average Hampton Inn! The hotel was clean and updated. The only thing we were missing was a mini refrigerator. The breakfast area was nice and well stocked with a good variety of hot and cold choices.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM706, General Manager at Hampton Inn & Suites Williamsburg-Central, responded to this review, 1 week ago
Dear FrequentTraveler1225 ,

Thank you for taking the time to share your experience while visiting Hampton Inn & Suites Central. Its our goal to make sure each and every guest feel like they are at home away of home. At the same time such words of praise fulfill the hard work of our team members.
I will be more then happy to share your feedbacks with our team.
We do appreciate your business and come back to visit us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Williamsburg-Central

Address: 718 Bypass Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Suites Swimming Pool
Hotel Style:
#5 Family Hotel in Williamsburg
#12 Business Hotel in Williamsburg
#13 Romantic Hotel in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Williamsburg-Central 2.5*
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Also Known As:
Hampton Inn And Suites Williamsburg-Central
Hampton Inn & Suites Williamsburg-Central Hotel Williamsburg
Hampton Inn Williamsburg
Williamsburg Hampton Inn

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