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“Wonderful staff, newer decor, super-clean” 5 of 5 stars
Review of Hampton Inn & Suites Williamsburg-Central

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Hampton Inn & Suites Williamsburg-Central
2.5 of 5 Hotel   |   718 Bypass Road, Williamsburg, VA 23185   |  
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Ranked #9 of 78 Hotels in Williamsburg
Los Angeles, California, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
“Wonderful staff, newer decor, super-clean”
5 of 5 stars Reviewed July 20, 2014

My mother, my 10-year-old granddaughter, and I stayed here for two nights while visiting Colonial Williamsburg. The housekeeping and front-desk staff was very courteous, especially Katrina (I may have misspelled her name), who was endlessly kind and patient, and helped us with directions to the Visitors Center and lots of change for the guest laundry. We were originally given a room next to the elevators, but when we requested one further away, the front desk honored our request with no problem.

The room was very clean, the wifi speed was more than adequate, the beds were very comfortable and the linens and towels were good quality and very clean. The two pools, indoor and outdoor, were a pleasant surprise, very clean and large enough for swimming laps, and there was a large supply of pool towels. Our room overlooked the outdoor pool, but it was completely quiet at night.

Breakfast was a bit like feeding time at the zoo -- there were a lot of families staying there (understandable, given the time of year and the nearby attractions) and it was hard to find an open table, but it must be much calmer during other seasons. The quality and variety of the food was certainly up to Hilton standard, with something for almost everyone's taste. The make-your-own waffles are always a big hit!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM706, General Manager at Hampton Inn & Suites Williamsburg-Central, responded to this review, August 3, 2014
Thank you for taking the time to share your experience while visiting Hampton Inn & Suites Central. Its our goal to make sure each and every guest feel like they are at home away of home. At the same time such words of praise fulfill the hard work of our team members.
I will be more then happy to share your feedbacks with our team.
We do appreciate your business and come back to visit us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

584 reviews from our community

Traveler rating
    330
    180
    48
    20
    6
See reviews for
281
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Raleigh, United States
1 review
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 17, 2014

I had a king suite and it was very clean, comfortable and quiet. I was very happy with the room. The hotel staff was also very nice, especially the housekeeping department. The only small issue was that the air conditioner was sort of loud when it turned on during the night. But that seems to be true of all hotels.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM706, General Manager at Hampton Inn & Suites Williamsburg-Central, responded to this review, August 3, 2014
Thank you for staying with us. We are glad that you had a nice visit at our property.
Our team members strive every day to make each and every guest feel like they are home and we are delightful that you had recognize our efforts.
Thank you and come back to stay with us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg, Virginia
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 16, 2014

We stayed here a few days before leaving for Florida and found it to be a nice hotel. It had the feel of a nicer hotel and was upgraded in many areas. We had a room with two queens and they were nice but a little on the smaller side, but we didn't have a suite and probably should have gotten one with all of our luggage.

The staff was friendly and the breakfast was a plus, hot food which is always a plus with the kids. The Cheerios were marked as honey nut, my favorite, but were actually plain...other than that little mix up we had a very nice stay.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM706, Front Office Manager at Hampton Inn & Suites Williamsburg-Central, responded to this review, August 3, 2014
Thank you for taking the time to share your experience while visiting Hampton Inn & Suites Central. Its our goal to make sure each and every guest feel like they are at home away of home. At the same time such words of praise fulfill the hard work of our team members.
I will be more then happy to share your feedbacks with our team.
We do appreciate your business and come back to visit us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 15, 2014

We stayed here for 5 nights while visiting Busch Gardens and Water Country USA. It was very clean. The hotel offers a free breakfast, which is great. Every day they offered eggs, bacon, waffles, cereal, yogurt, an array of muffins, crossaints and bagels as well as oatmeal (I am probaby forgetting to mention something else). There was coffee, tea and hot cocoa available all day for free. There is a nice indoor and outdoor pool with a hot tub, and a gym. The free internet access was sufficient but you could upgrade if you needed to stream. The AC system was FREEZING! Loved the Neutrogena soap, shampoo and lotions. The hotel was local to everything...amusement parks, restaurants, ripleys, movie theater, yankee candle flagship, colonial towns. I would definately stay here again.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM706, General Manager at Hampton Inn & Suites Williamsburg-Central, responded to this review, August 3, 2014
Thank you for staying with us. We are glad that you had a nice visit at our property.
Our team members strive every day to make each and every guest feel like they are home and we are delightful that you had recognize our efforts.
Thank you and come back to stay with us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belton, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 14, 2014

Average in every way, nothing special to make it stand out. One desk clerk acted as though I was an annoyance when I asked for change for the laundry facility. Breakfast was lacking in choices. We went elsewhere for breakfast our second morning. Over priced for what you get. Probably would not book a room here again.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM706, General Manager at Hampton Inn & Suites Williamsburg-Central, responded to this review, August 3, 2014
Thank you for your time and efforts to share your recent experience at our hotel.
I'm concerned about the issue you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia,MD, United States
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 14, 2014

Overall Good. TV had problems -- dim on somne channels Had reservation messed up, was reserved on a first floor room, said I asked for that, but I didn't. Willingly moved me to a upper-floor room. Breakfast was good, but not enough tables and chairs to sit during breakfast. Long cue at waffle machines.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM706, General Manager at Hampton Inn & Suites Williamsburg-Central, responded to this review, August 3, 2014
Thank you for taking the time to share your experience while visiting Hampton Inn & Suites Central. Its our goal to make sure each and every guest feel like they are at home away of home. At the same time such words of praise fulfill the hard work of our team members.
I will be more then happy to share your feedbacks with our team.
We do appreciate your business and come back to visit us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Okinawa, Japan
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 11, 2014

Spent 4 nights at this wonderful hotel. I was impressed with how they treated me and my family with utmost courtesy. The rooms were clean and breakfast was served for free till 10 AM. Most hotels free breakfast ends at 9 AM. The indoor/outdoor pool was a plus. I will surely come back again next summer.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM706, General Manager at Hampton Inn & Suites Williamsburg-Central, responded to this review, August 3, 2014
Thank you for taking the time to share your experience while visiting Hampton Inn & Suites Central. Its our goal to make sure each and every guest feel like they are at home away of home. At the same time such words of praise fulfill the hard work of our team members.
I will be more then happy to share your feedbacks with our team.
We do appreciate your business and come back to visit us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Williamsburg-Central

Address: 718 Bypass Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
#5 Family Hotel in Williamsburg
#9 Romantic Hotel in Williamsburg
#15 Business Hotel in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Williamsburg-Central 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Hampton Inn & Suites Williamsburg-Central Hotel Williamsburg
Hampton Inn And Suites Williamsburg-Central
Hampton Inn Williamsburg
Williamsburg Hampton Inn

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