We stayed here for three nights on an American Express special. We paid for two nights and got the thrid night free. Sometimes those great deals put you on the list for the least desireable rooms, but this was not the case here at the Williamsburg Inn. The Inn is the closest lodging to the historical area and the most luxurious.
We checked in early in the day after our horrible experience at the Governors Inn. I posted a separate reviw on that disgusting place. Our room was not ready, so we headed off to the historical city after a stop at the concierge desk. The concierge office is a museum in itself. There are so many artifacts to examine that you could spend hours just in that office. One that was particularly impressive was an invitation to the coronation of HRM Elizabeth II.
You can purchase all of your tickets for the various events and shows right there. The gentleman was so helpful with planning and recommending the "must see" programs. We were also able to get prime dinner reservations at all our of chosen restaurants.
There are so many reasons to choose this unbelievable property, however, the staff is at the top of the list.
About an hour after we walked over to the historical area my phone rang. The front desk manager called to say that she noticed we were there for three days celebrating our anniversary. She wanted to let us know that we had been upgraded to a suite and that it would be ready in an hour- way before standard check in time.
The suite was absoutely beautiful. It had a separate living room with a fireplace and large foyer with a half bath. The full bath had a glass door shower and a giant soaking tub. The toiletries are as fine as those at the Waldorf. Each room of the suite, including the bathrooms had fresh flowers every day. The linens were exquisite. There were plenty of fluffy towels and comfortable robes with slippers in the bathroom.
The Colonial Williamsburg shuttle stops just down the street from the front of the Inn. It makes a loop around the old city and is very convenient for most trips, however the Inn keeps minivans available at all times to drop off and pick up guests from all areas. We used it twice and were impressed with how quickly they come to pick you up when you call.
Sometimes opulence is equated with stuffiness, but not at the Williamsburg Inn. Everyone was friendly and very helpful. The furnishings almost invited you to sit and enjoy the surroundings.
If you belong to the Leaders Club, breakfast is included in the price. It is worth the membership fee to have this perk. They have an extensive menu and a very bountiful buffet. Every day there is a different special that is featured on both options. The sweet potato pancakes were so good, I wanted to take a dozen home. The orange juice is truly fresh squeezed and the coffee was smooth, yet robust. Better than the incredible food was the outstanding wait staff. We had Mike R take care of us each moring. The service was five star level.
The only "down side" on perfection is the spa. It is not actually located at the hotel. The booking experience was not very professional. They were running a special that was not available because there was a lack of staff. (yes, they told me that). They also promised to call me back and didn't. I was able to book a massage and when I arrived they had changed my reservation without my even consulting me. It seemed disorganized and understaffed. I would not recommend the spa. Spend your time and money at the hotel restaurant or on one of the shows in the historial area. There is nothing special at all and it is pricey.
I can't imagine staying anywhere else if you want the entire Colonial Williamsburg experience We went over to the Williamsburg Lodge one night to look around, but were not impressed. I can't imagine a hotel in a tourist area that closes the only restaurant on Monday night. Very strange and inconvenient if you are staying there.
Save your money and go for the gold if you are traveling to Colonial Williamsburg. You will love this place.