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“You get what you pay for- and more” 5 of 5 stars
Review of Williamsburg Inn

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Williamsburg Inn
4.0 of 5 Hotel   |   136 East Francis Street, Williamsburg, VA 23185   |  
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Ranked #1 of 79 Hotels in Williamsburg
Certificate of Excellence 2014
Palm Beach, Florida
Top Contributor
67 reviews 67 reviews
25 hotel reviews
Reviews in 18 cities Reviews in 18 cities
75 helpful votes 75 helpful votes
“You get what you pay for- and more”
5 of 5 stars Reviewed December 27, 2012

We stayed here for three nights on an American Express special. We paid for two nights and got the thrid night free. Sometimes those great deals put you on the list for the least desireable rooms, but this was not the case here at the Williamsburg Inn. The Inn is the closest lodging to the historical area and the most luxurious.
We checked in early in the day after our horrible experience at the Governors Inn. I posted a separate reviw on that disgusting place. Our room was not ready, so we headed off to the historical city after a stop at the concierge desk. The concierge office is a museum in itself. There are so many artifacts to examine that you could spend hours just in that office. One that was particularly impressive was an invitation to the coronation of HRM Elizabeth II.
You can purchase all of your tickets for the various events and shows right there. The gentleman was so helpful with planning and recommending the "must see" programs. We were also able to get prime dinner reservations at all our of chosen restaurants.
There are so many reasons to choose this unbelievable property, however, the staff is at the top of the list.
About an hour after we walked over to the historical area my phone rang. The front desk manager called to say that she noticed we were there for three days celebrating our anniversary. She wanted to let us know that we had been upgraded to a suite and that it would be ready in an hour- way before standard check in time.
The suite was absoutely beautiful. It had a separate living room with a fireplace and large foyer with a half bath. The full bath had a glass door shower and a giant soaking tub. The toiletries are as fine as those at the Waldorf. Each room of the suite, including the bathrooms had fresh flowers every day. The linens were exquisite. There were plenty of fluffy towels and comfortable robes with slippers in the bathroom.
The Colonial Williamsburg shuttle stops just down the street from the front of the Inn. It makes a loop around the old city and is very convenient for most trips, however the Inn keeps minivans available at all times to drop off and pick up guests from all areas. We used it twice and were impressed with how quickly they come to pick you up when you call.
Sometimes opulence is equated with stuffiness, but not at the Williamsburg Inn. Everyone was friendly and very helpful. The furnishings almost invited you to sit and enjoy the surroundings.
If you belong to the Leaders Club, breakfast is included in the price. It is worth the membership fee to have this perk. They have an extensive menu and a very bountiful buffet. Every day there is a different special that is featured on both options. The sweet potato pancakes were so good, I wanted to take a dozen home. The orange juice is truly fresh squeezed and the coffee was smooth, yet robust. Better than the incredible food was the outstanding wait staff. We had Mike R take care of us each moring. The service was five star level.
The only "down side" on perfection is the spa. It is not actually located at the hotel. The booking experience was not very professional. They were running a special that was not available because there was a lack of staff. (yes, they told me that). They also promised to call me back and didn't. I was able to book a massage and when I arrived they had changed my reservation without my even consulting me. It seemed disorganized and understaffed. I would not recommend the spa. Spend your time and money at the hotel restaurant or on one of the shows in the historial area. There is nothing special at all and it is pricey.
I can't imagine staying anywhere else if you want the entire Colonial Williamsburg experience We went over to the Williamsburg Lodge one night to look around, but were not impressed. I can't imagine a hotel in a tourist area that closes the only restaurant on Monday night. Very strange and inconvenient if you are staying there.
Save your money and go for the gold if you are traveling to Colonial Williamsburg. You will love this place.

Room Tip: Stay in the main building.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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360 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Akron, Ohio
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 25, 2012 via mobile

Wonderful place to stay. We were there for Grand Illumination weekend so all the holiday decorations were up. Dinner in the regency room is a must, lovely evening with live music, great service and food. Sunday morning brunch is also a must. The rooms are very well appointed and everyone was very friendly.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oriental, North Carolina
Top Contributor
78 reviews 78 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 12, 2012 via mobile

Two couples spent 5 nights at the Inn. Great rooms. Included breakfast buffet huge! They greet you with "welcome home" and it feels like it. Fire crackling in the main lobby, cozy nooks all over the inn wonderful to chat and plan the day.

Comfortable beds, paper at your door. Dinning room is world class.

Stayed December 2012, traveled with friends
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Timonium, Maryland
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 9, 2012

We kick-started the holidays by spending four days in Williamsburg the first week of December--our third visit to the Inn. Because we called too late to get into the Inn proper, we had a room in Providence Hall, the building adjacent to the Inn. It was very nice--spacious, quiet, and very clean, with an excellent view of the pond. The proximity to the historic area is wonderful--one block--and we enjoyed all the amenities of the Inn's major building. Breakfasts and dinner were served in the Regency Room; lunch in the Tavern Room--all with excellent food and service.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Top Contributor
104 reviews 104 reviews
52 hotel reviews
Reviews in 46 cities Reviews in 46 cities
248 helpful votes 248 helpful votes
5 of 5 stars Reviewed December 5, 2012

The Williamsburg Inn has everything you might remember about true full-service luxury properties: outstanding location; over-sized tasteful and timeless rooms; warm, welcoming and efficient staff; huge tasteful baths with separate showers; old-style public rooms; traditional fine dining; concierge services to enhance your stay and, yes, a true universal desire to exceed your expectations.

This is not nouveau-riche luxury the reviewer sees every day in South Beach and from time to time globally. This is old-money luxury, and if that level of decorum and understated ambiance appeals to you, enjoy it at the Williamsburg Inn, for it is becoming rarer in a world of glitzy, over-the-top, wretched-excess expressions of wealth. The Williamsburg Inn is a "class act," pure and simple.

As you enter your room, the entire design comforts you with something warm and familiar, not cold and sterile like many formula hotel rooms. The standard room is well oversized, similar to a suite without a dividing wall, with several windows overlooking the grounds. The bath is two rooms, the first with two vanities and a two-person tub, the second being the toilet and large shower stall. Separate bathroom heating controls allow you to exit your bath or shower to a comfortable temperature. The furniture, decorating and fixtures are spotless and in excellent condition.

Perhaps a drawback for a few is the smaller LCD TV viewable from the sitting area or the bed, stored in a large armoire. Everything is traditional style, and there are plenty of independent lighting fixtures to create a mood or level of functionality. Bedding comfort is superior, if a bit soft. Bed linens are fine, however the most obvious room drawback is the bath linen, small and reminiscent of a dorm or gym. This is an inexplicable inconsistency, especially when you see the two thick bathrobes in the closet.

Whether this is your first visit or the umpteenth return (and many return annually), the concierge on duty is outstanding in helpfulness and can-do attitude, without any stuffiness or hesitation waiting for a gratuity. (Sure, they will accept a token of appreciation, if you so choose.) As you comfortably sit at their desks, they take as much time as needed and are equipped with maps, brochures and, most valuable of all, experienced opinions. Williamsburg, Jamestown and Yorktown have a plethora of worthwhile activities, so they can help you set priorities and make all your reservations for concerts, dining, tours and other special events.

The staff of doormen, bellmen, hostesses, wait staff, maids and housekeeping, room service and on and on was born with a smile and pleasant lilt to their voices. It is hard to walk the property without being warmly greeted and being given that "I feel special" feeling. The only exception was the front desk staff which lacked the warmth and gregariousness of the other 95% of employees. While generally adequate, they were relatively indifferent to officious.

There is golf and a spa which the reviewer did not experience. The grounds, like all of Colonial Williamsburg, are exceptional. Lastly, and perhaps the distinct advantage of the Williamsburg Inn, is the location right on the edge of the colonial area, within 5-15 minute walking distance of most buildings and sites with the exception of the visitor center. For that you catch the shuttle bus which stops within a block and a half.

The Williamsburg Inn is one of the world's great properties. While the Inn has standard luxury resort facilities, the unique features of Colonial Williamsburg create a rare gem which should not be missed in one's lifetime.

Room Tip: After looking at the room map on this sprawling property, I could not identify what you might consid...
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, Virginia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 14, 2012 via mobile

The service was great, the staff very helpful but the room itself and some of the common areas could have been a bit cleaner and more polished. I am not saying the place was unclean but it could have used a "spit shine". Overall great stay, a good fun place for a long weekend.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 12, 2012 via mobile

Stayed in a junior suite with bedroom view of garden.
Room was nice and spacious. Bathroom was fantastic and amenities lovely.
All staff were friendly and the service was great.
Superb location for exploring the beautiful historic city of Williamsburg.
My only criticism was the bed which was far too soft and concave

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Williamsburg Inn

Address: 136 East Francis Street, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Williamsburg
#1 Romantic Hotel in Williamsburg
#1 Family Hotel in Williamsburg
#2 Business Hotel in Williamsburg
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Williamsburg Inn 4*
Number of rooms: 62
Official Description (provided by the hotel):
Gracious Country Estate-style Inn situated in heart of historic district. Experience true luxury at the Williamsburg Inn. While you might not be a Rockefeller, we'll treat you like one with our attention to detail and gracious southern hospitality. The Williamsburg Inn features a selection of unique rooms in an unforgettable setting, just steps from the Revolutionary City. Enjoy access to world-class dining, recreation, and spa amenities in addition to admission ticket discounts and exclusive guest-only offerings. ... more   less 
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Also Known As:
Williamsburg Inn-Colonial Williamsburg Hotel Williamsburg
Williamsburg Hotel

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