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“An outstanding and impeccable full-service luxury hotel” 5 of 5 stars
Review of Williamsburg Inn

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Williamsburg Inn
136 East Francis Street, Williamsburg, VA 23185   |  
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Ranked #1 of 78 Hotels in Williamsburg
Miami Beach, Florida
Top Contributor
93 reviews 93 reviews
50 hotel reviews
Reviews in 40 cities Reviews in 40 cities
225 helpful votes 225 helpful votes
“An outstanding and impeccable full-service luxury hotel”
5 of 5 stars Reviewed December 5, 2012

The Williamsburg Inn has everything you might remember about true full-service luxury properties: outstanding location; over-sized tasteful and timeless rooms; warm, welcoming and efficient staff; huge tasteful baths with separate showers; old-style public rooms; traditional fine dining; concierge services to enhance your stay and, yes, a true universal desire to exceed your expectations.

This is not nouveau-riche luxury the reviewer sees every day in South Beach and from time to time globally. This is old-money luxury, and if that level of decorum and understated ambiance appeals to you, enjoy it at the Williamsburg Inn, for it is becoming rarer in a world of glitzy, over-the-top, wretched-excess expressions of wealth. The Williamsburg Inn is a "class act," pure and simple.

As you enter your room, the entire design comforts you with something warm and familiar, not cold and sterile like many formula hotel rooms. The standard room is well oversized, similar to a suite without a dividing wall, with several windows overlooking the grounds. The bath is two rooms, the first with two vanities and a two-person tub, the second being the toilet and large shower stall. Separate bathroom heating controls allow you to exit your bath or shower to a comfortable temperature. The furniture, decorating and fixtures are spotless and in excellent condition.

Perhaps a drawback for a few is the smaller LCD TV viewable from the sitting area or the bed, stored in a large armoire. Everything is traditional style, and there are plenty of independent lighting fixtures to create a mood or level of functionality. Bedding comfort is superior, if a bit soft. Bed linens are fine, however the most obvious room drawback is the bath linen, small and reminiscent of a dorm or gym. This is an inexplicable inconsistency, especially when you see the two thick bathrobes in the closet.

Whether this is your first visit or the umpteenth return (and many return annually), the concierge on duty is outstanding in helpfulness and can-do attitude, without any stuffiness or hesitation waiting for a gratuity. (Sure, they will accept a token of appreciation, if you so choose.) As you comfortably sit at their desks, they take as much time as needed and are equipped with maps, brochures and, most valuable of all, experienced opinions. Williamsburg, Jamestown and Yorktown have a plethora of worthwhile activities, so they can help you set priorities and make all your reservations for concerts, dining, tours and other special events.

The staff of doormen, bellmen, hostesses, wait staff, maids and housekeeping, room service and on and on was born with a smile and pleasant lilt to their voices. It is hard to walk the property without being warmly greeted and being given that "I feel special" feeling. The only exception was the front desk staff which lacked the warmth and gregariousness of the other 95% of employees. While generally adequate, they were relatively indifferent to officious.

There is golf and a spa which the reviewer did not experience. The grounds, like all of Colonial Williamsburg, are exceptional. Lastly, and perhaps the distinct advantage of the Williamsburg Inn, is the location right on the edge of the colonial area, within 5-15 minute walking distance of most buildings and sites with the exception of the visitor center. For that you catch the shuttle bus which stops within a block and a half.

The Williamsburg Inn is one of the world's great properties. While the Inn has standard luxury resort facilities, the unique features of Colonial Williamsburg create a rare gem which should not be missed in one's lifetime.

Room Tip: After looking at the room map on this sprawling property, I could not identify what you might consid...
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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328 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Any
English first
Bristol, Virginia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 14, 2012 via mobile

The service was great, the staff very helpful but the room itself and some of the common areas could have been a bit cleaner and more polished. I am not saying the place was unclean but it could have used a "spit shine". Overall great stay, a good fun place for a long weekend.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 12, 2012

Stayed in a junior suite with bedroom view of garden.
Room was nice and spacious. Bathroom was fantastic and amenities lovely.
All staff were friendly and the service was great.
Superb location for exploring the beautiful historic city of Williamsburg.
My only criticism was the bed which was far too soft and concave

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saratoga Springs, New York
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed November 10, 2012

Absolutely the best place to stay. Wonderful and gracious staff, beautiful rooms. great food...
when having breakfast ask to sit in Lucy's section.. she is a charm. But then all the staff at WI are incredible. Hey, great rooms, great food, wonderfull, entertaining and educational Williamsburg right outside the door... put it on your list.
PS If you don't enjoy yourself here, then stay home and don't tarvel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southeastern Pennsylvania
Top Contributor
82 reviews 82 reviews
27 hotel reviews
Reviews in 35 cities Reviews in 35 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 5, 2012

A beautiful and well maintained/manicured property, extremely helpful staff, exceptionally clean and comfortable... The Williamsburg Inn is the best this area has to offer by far. Colonial Williamsburg's flagship hotel, it dates back to 1937 and it still reflects life at a more genteel and civilized time. There was a small hiccup at check-in involving the rate I was going to be charged. I was there for Colonial Williamsburg business. My rate was supposed to reflect this. At check-in I was told, by a relatively new, young, front-desk man. He processed my check-in at top rack-rate... which was almost 4 times higher than the rate I had been promised. Upon my protestation his reply was, "Sir, this IS the Inn." A Manager subsequently resolved it... partially. It was fully-resolved in the days that followed... so much so... upon check-out I was surprised to learn that my room charges had not been reduced... they had been covered, comped, cleared in total. I have always maintained, in the world of customer services... when a service provider screws up.... it is an opportunity for them to make it worse OR perform, what i call a "customer-miracle" and win the customer for life. This is not only a first-class, luxury property... It is a SMARTLY managed property. (Um... the young fellow who checked me in needs a little guidance.)

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beltsville, MD
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2012

We stayed 5 nights. It was pricey, but we got tickets to CWF buildings. We also got a gift card $100 to spend at the CWF stores; of course we spent a lot more! Breakfast at the main building was very good. The grits are course ground and spectacular. I asked our server to get me the name of the supplier. He did - we ordered a 5 lb. bag to use at home and have gone thru at least 1/2 since early October.

The spa was nice, I purchased a facial and the the young lady who gave me the facial was very good; however, she picked out several products she felt I would like. I choked when I saw the prices! Then again, this is the Williamsburg Inn!!!

The Doormen at the main building are absolutely delightful. I had a good time coming/going with them opening both doors for me :) They were gracious and charming.

We have been visiting Williamsburg for many years. They tore down our favorite wing in the Lodge, and it has gotten very 'corporate', but it is still a wonderful place to visit. We will continue coming to Williamsburg and will request Providence Hall.

Room Tip: Ask for a room overlooking the pond at Providence Hall. This is a short walk from the main Inn buil...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hope, PA
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 5, 2012

The Williamsburg Inn is a traditional, beautiful hotel adjacent to the colonial area in Williamsburg, Virginia. Its strengths are the stately grounds and buildings as well as the lovely staff. The setting just cannot be beat. The town is a tourist zone but this one is sheltered by its location well set off a lovely street in the downtown.

Our rooms in Providence Hall were large and very comfortable with a pull out sofa bed and plenty of room to spread out.

My only complaint or suggestion would be to have a traditional tea or cocktail hour for a reasonable price or even free as something needs to be distinguish classic hotels from the encroaching chains which have really narrowed the service and amenity gaps over the last two or three decades.

Room Tip: Providence Hall for room size. The main building for traditional decor and if you can afford it.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Williamsburg Inn

Address: 136 East Francis Street, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Williamsburg
#1 Spa Hotel in Williamsburg
#1 Romantic Hotel in Williamsburg
#3 Business Hotel in Williamsburg
Price Range (Based on Average Rates): $$$$
Number of rooms: 62
Official Description (provided by the hotel):
Gracious Country Estate-style Inn situated in heart of historic district. Experience true luxury at the Williamsburg Inn. While you might not be a Rockefeller, we'll treat you like one with our attention to detail and gracious southern hospitality. The Williamsburg Inn features a selection of unique rooms in an unforgettable setting, just steps from the Revolutionary City. Enjoy access to world-class dining, recreation, and spa amenities in addition to admission ticket discounts and exclusive guest-only offerings. ... more   less 
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Also Known As:
Williamsburg Inn-Colonial Williamsburg Hotel Williamsburg
Williamsburg Hotel

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