We are Westgate owners in other resort. The Williamsburg resort has an excellent location close by a lot of places of interest. The Williamsburg resort was good overall with the exception of having dust under the beds and guest service/ sale person was exceedingly rude. The rest of the staff were helpful and friendly. We loved visiting the area, and will stay again because it is a convenient swap. But I wish the guest service/sale man would take some lessons on customer services approach. Having a different attitude might get more from us. Overall is good resort and we may return.