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All reviews room was clean bush gardens free breakfast hot tub minute drive easy access exercise room mini fridge busch housekeeping
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Reviewed August 11, 2014

My husband and I stayed her because of how close Busch Gardens is. The hotel was clean, quiet, and spacious room. The hotel does have a bistro cafe which was great. The only thing is, if they offered a free breakfast. Pool is nice grounds are nice. We would defiantly stay here again.

Room tip: I love to stay on floors 3 and above.
Date of stay: August 2014
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Kina Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd W, Manager at Courtyard by Marriott Williamsburg Busch Gardens Area, responded to this reviewResponded August 13, 2014

Dear Kina Y,

Thank you for staying with us at the newly renovated Williamsburg Courtyard by Marriott. We appreciate your feedback and are glad that you enjoyed your stay. We do our very best to provide a clean and comfortable lodging experience for all of our guests...thank you for noticing. Also, as with all Courtyard by Marriott hotels, we do have a Bistro which is open for breakfast and dinner and includes Starbucks products and a full bar. Unfortunately, as a brand, and that we are more aligned with our full service hotels, we do not provide complimentary breakfast. We do however have numerous fast, fresh and healthy breakfast options includind Starbucks coffee products. Thank you again for staying with us! We hope to see you in the near future.

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Reviewed August 8, 2014

We stayed here for a visit to colonial Williamsburg and bush gardens. The room was spacious and quiet and the was a lovely outdoor area with an indoor/outdoor pool and hot tub. The staff was very friendly and knowledgeable and we loved the cafe which featured Starbucks coffee and food. We would stay again.

Date of stay: June 2014
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank gosteelers81
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd W, Manager at Courtyard by Marriott Williamsburg Busch Gardens Area, responded to this reviewResponded August 19, 2014

Dear gosteelers81,

Thank you for staying with us at the newly renovated Williamsburg Courtyard by Marriott. We appreciate your feedback and are glad that you enjoyed your stay. We do our very best to provide a clean and comfortable lodging experience for all of our guests...thank you for noticing. Also, we are glad that you enjoyed the Bistro, our fast casual dining option open for breakfast and dinner that includes Starbucks products and a full bar. Thank you again for staying with us! We hope to see you in the near future.

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Reviewed August 4, 2014

The location can't be beat if you want to be close to Busch Gardens, which is what we wanted.

We booked two rooms, one room was a King room and one room had two queen beds. The room with the two queen beds had more space! To start off the trip, my mother was going to their assigned room and walked in and the room was occupied! We went back to the front desk and they did apologize many times and felt very bad, they did give us a free breakfast for this glitch!

The rooms were comfortable and clean, but could have been a bit more clean. It was newly remodeled, nice white comforters, and decor very nice. However, the air conditioning/heating units could have also been updated when the hotel was remodeled - our air conditioning unit made a ping/clang sound all night. There is a balcony on the room, but barely any standing room. The bathroom has the sink in the hall and then the toilet and shower in a separate area with a lockable door. There was a fridge in the room, but no microwave, there was a microwave in the lobby though, if needed.

The lobby is awesome! Plenty of seating with lots of plugs for electronic devices. TV's everywhere, daily newspapers, local brochures, Starbucks coffee and breakfast sandwiches at the breakfast bar!!! A small pantry of snacks and necessity items.

I would stay there again if I get a good deal. I would stay there mostly for the Starbucks breakfast bar and the location to Busch Gardens.

Date of stay: July 2014
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank angsreviews
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd W, Manager at Courtyard by Marriott Williamsburg Busch Gardens Area, responded to this reviewResponded August 19, 2014

Dear angsreviews,

Thank you for staying with us at the newly renovated Williamsburg Courtyard by Marriott. We appreciate your feedback and are glad that you enjoyed your stay. We take great pride in providing a clean and comfortable lodging experience to all of our guests. We do apologize for the inconvencience of being given the wrong room but glad that it was quickly corrected. I was also glad to see that you had a quiet and refreshing stay with us and you enjoyed the room and the "awesome" new lobby. This is the new lobby that includes the Bistro coming to all Courtyard's. Thank you again for staying with us! We hope to see you in the near future.

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Reviewed August 3, 2014

Checkin was easy with extremely pleasant staff. The hotel was quiet and beautiful even at the peak of tourist season. I knew a family was in the room next door, but I never heard them. There was nothing bad about yhis stay. Will definitely stay again.

Date of stay: July 2014
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank greenvillegal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd W, Manager at Courtyard by Marriott Williamsburg Busch Gardens Area, responded to this reviewResponded August 4, 2014

Dear greenvillegal,

Thank you for staying with us at the newly renovated Williamsburg Courtyard by Marriott. We appreciate your feedback and are glad that you enjoyed your stay. We are thrilled to hear that our staff was able to make your stay more enjoyable. We have worked hard to attract, train and retain a thoroughly engaged staff that enjoys taking care of our guests needs. We understand that taking care of our associates is as important as taking care of our guests. Also, thank you for noticing our newly renovated hotel!

Thank you again for staying with us! We hope to see you in the near future.

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Reviewed August 3, 2014 via mobile

The hotel is in great location for busch gardens. Very nice hotel. The lobby is very welcoming. The rooms are comfortable and very clean. Beds are comfortable. Loved the modern feel of.the.hotel. I don't have one complain about hotel, will stay again when we come to Busch Gardens

Date of stay: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Rdawg567
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd W, Manager at Courtyard by Marriott Williamsburg Busch Gardens Area, responded to this reviewResponded August 4, 2014

Dear Rdawg567,

Thank you for staying with us at the newly renovated Williamsburg Courtyard by Marriott. We appreciate your feedback and are glad that you enjoyed your stay. We take great pride in providing a clean and comfortable lodging experience to all of our guests...in fact we are a bit fanatical about it. I was glad to see that you had an enjoyabel stay with us . Thank you again for staying with us! We hope to see you in the near future.

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