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“Patriots Place - Wonderful Stay” 5 of 5 stars
Review of Wyndham Patriots Place

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Wyndham Patriots Place
2.0 of 5 Resort   |   220 House of Burgesses Way, Williamsburg, VA 23185 (Formerly Fairfield Williamsburg at Patriots' Place)   |  
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Ranked #36 of 79 Hotels in Williamsburg
GreenLeadersGold level
NEW JERSEY
Level Contributor
81 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Patriots Place - Wonderful Stay”
5 of 5 stars Reviewed July 23, 2008

We had the opportunity to stay at the Patriots Place in Williamsburg. After reading some of the reviews I was a little nervous but my fears were quickly put to rest. We stayed in one of the recently renovated 1 bedroom units. I was told that any of the units that have not yet been renovated will be done by the spring of 2009. There was plenty of room for myself and my four teenage children. (We brought an aero bed for two of the children). The unit was very spacious and very clean. All of the anemities that we needed to cook in if we wanted were available. We had a washer and dryer in the unit and if we ran out of any soap, dishwasher deteregent etc, it was only a phone call away. People have said that there was no interent access but if you have a laptop or ipod touch wifi was available in the lobby of the Ramada which is the hotel located on the property. You could also access wifi near the ponds or the pool which has wooden swings situated in various areas near them so you can sit while surfing. The pool area was very nice and kept very clean. There was a lifeguard on duty everyday. Patriots Place grounds were kept up very nicely and it was lovely to look at. I made sure that I told the Timesharer representatives that I was not interested in their presentations and they did not bother me once. Off of each living room and bedroom is a wooden deck with two chairs. It was very peaceful to sit outside and enjoy the scenery. Patriots Place is ideally located very close to Colonial Williamsburg as well as the other historical sights. I would definitely return to Patriots Place in the future.

  • Liked — The spaciousness of each unit
  • Disliked — would have liked a gameroom for the kids but can go to Kingsgate for that
  • Stayed July 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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267 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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English first
nsully38
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 12, 2008

PATRIOT'S PLACE is a quiet, very beautiful landscaped resort. the biggest downside would be the lack of recreational facilities and internet access on site. There is only a small kids playground, a very nice pool (outdoor) and some BBQ grills on suite. The use of facilities at there two sister resorts is welcome. (indoor pools, internet room* (internet use is at an added fee and must be reserved) I would come back again.

  • Liked — Clean and quiet
  • Disliked — No real problems with anything
  • Stayed July 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Maine
Level Contributor
134 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed May 30, 2008

We booked a week at Patriot's Place in mid-May 2008 after receiving an offer from a timeshare-tradiing company of which we are members.

Despite reading mixed on-line reviews of the resort from other travelers, we decided to see for ourselves. Our experience was in sharp contrast to some of the more crticial reviews we'd seen.

Our greeting at the check-in desk was one of the warmest, most sincere we've received in over a decade of timehshare travel. They kept the paperwork to a minimum, but were extremely helpful with maps of the resort, explanation of resort policies, maps of the general area and the typical questions one has when checking into any resort for the first time.

Because previous reviews had noted problems with units not yet refurbished under an ongoing unit upgrade program and with noise, we had called ahead and requested an already-refurbished unit in a quieter area of the resort. We got both!

Our second floor, one-bedroom unit, while not new, showed no unusual signs of wear-and-tear or neglect. When we called to make our requests, the staff thoughtfully checked to be sure that a second-floor unit was acceptable (because the resort buildings have no elevators), and except for the normal aggravation of carrying things up and down stairs during move-in and move-out, we found it quite acceptable.

The kitchen and bathroom areas of our unit had obviously been upgraded fairly recently with new countertops, fixtures, etc. and although the stove and refrigerator both appeared to have been around for a while, both were in excellent working order. The overall unit was as-advertised: large bedroom with king-sized bed and ample closet and bureau space, a bath and three-quarters (including whirlpool tub), good-sized fireplaced living room, dining area seating six and kitchen, plus a balcony accessible from both the bedroom and living room.

We experienced only two minor problems with the unit during our stay and both were very promtly rectified. After we had trouble with the radio-alarm clock and reported it to the office, a replacement arrived within half an hour. And one evening during the week, we arrived back in our unit to find it exceptionally hot and stuffy. We reported a suspected air conditioning problem to the office about 8:20pm and were very surprised when two resort technicians arrived within fifteen minutes, discovered a blown fuse in the external portion of the a/c unit, and had things back in working order within twenty mintes of our call!

Although Patriot's Place ammenities might not be complete enough for mid-to-teen-aged children, there were quite comfortable for these two retirees. Ample opportunities to stroll through well-landscaped, well-maintained grounds; benches for sitting and watching Canada geese on or near the resorts two ponds; well maintained tennis court; and outdoor grills, picnic tables and swinging benches for getting outside. We also found our balcony to be a very relaxing place for knitting, reading or just listening to the birds in the numerous mature trees and bushes.

Patriot's Place does share ammenities with two other Wyndham resorts in Williamsburg -- one at no charge and the other, with more advance technological attractions, for a small fee. We did visit Wyndham/s Governor's Green resort to use their computer room for e-mail and website errands, their billard room and their indoor pool (the outdoor pool at Patriot's Place was being prepared for the summer season but not yet open during our visit). At Governor's Green, we felt warmly welcomed as visitors from Patriot's Place and had no problems using their facilities.

The only less-than-enjoyable part of our visit was our experience with the Wyndham Resorts sales staff. Following our check-in at Patriot's Place, their front desk staff directed us to their Concierge staff (different part of a common check-in area). After providing several maps and other useful tourism information, they asked if we'd be willing to take a Wyndham customer-satisfaction survey in exchange for two two-day admissions to Historic Williamsburg (worth $49.00 each). We asked if it was a sales presentation and were assured it was "only a customer satisfaction survey about your experience coming to Patriot's Place. Wyndham has recenrly acquired Patriot's Place and wants to make sure the reservation, booking and check-in experiences are up to Wyndham standards." When we said we'd participate in a survey but were not interested in any kind of sales presentation, we were again assured, "it's only a survey" and agreed to schedule an appointment. When we arrived at the appointed location (over at the Governor's Green resort), the reception area had the look and feel of a sales presentation, but we decided to see how things went. We were not totally surprised, but were disappointed and disgusted, to find out it was, indeed, a sales presenation. Our initial sales person did ask a few satisfaction-related questions before beginning his sales pitch, and backed off fairly easily when we told him we thought we'd been enticed to his presentation under false pretenses and were not interested in what he was offering. His manager was more aggressive, but also backed off after we told him he was creating a poor impression of Wyndham Resorts with two people having their first encounter with that chain, promising to "send over the lady with your Williamsburg tickets." She arrived and promptly launched into yet another effort to sell us Wyndham Resort ownership. We had to get very abrupt before she would accept that we thought Wyndham Resorts as a corporate entity had been less than truthful with us at least three times already regarding and during their presentation and were not inclined to do business with anyone who treated their customers that way. However, we did recieve the two tickets as promised and ultimately enjoyed our Historic District visit courtesy of Wyndham.

Other than the encounters with Wyndham Resorts sales staff, we encountered none of the problems mentioned by previous Patriot's Place review writers. The furniture in our unit and the unit itself certainly were up the the standards we expect from good timeshare operators; the noise levels from other units were non-existent or far less than those we've encountered at other timeshares or hotels; noise from outside sources such highay traffic and maintenance vehicles was miminal or non-existent. In fact, considering it's location directly on the US Route 60 Bypass, Patriot's Place experiences virtually no traffic noise at all because it sits well back from the highway and has sufficiently mature landscaping to screen or absorb that noise.

We did find the US 60 Bypass location extremely handy to the Williamsburg Historic District, routes to Jamestown and Yorktown, downtown shopping (including pharmacies, grocery stores and the like), and very handy for access to Rt 60 restaurants, outlet malls and other tourist attractions.

We definitely would consider a return visit to Patriot's Place with the following stipulations: we would call ahead again to request a rennovated unit in a quieter area of the resort and we would be particularly suspicious of anything said by or offered by any representative of Wyndham Resorts as a corporate or sales entity. But the on-site staff at Patriot's Place was one of the the most pleasant, most profesional and most responsive we've encountered anywhere in over a decade of timeshare resort experiences and our overall visit experience was extremely positive.

  • Liked — Exceptional staff; convenient location; "as advertised"
  • Disliked — Overzealous timeshare sales staff
  • Stayed May 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed April 30, 2008

This place was down right cheap we stayed for a week in a 2bed/2 bath unit and paid under $350 for the week! The place was clean and comfortable. There are NO activities (I.E. Pool, mini Golf, etc.) at this location, you must go to a sister resort 5 minutes away.

I did not like that we were bugged to go to a timeshare presentation 4 times until I had to call the home office in Orlando to get them to stop, plus I unplugged the phones. When I complained to the person who had called at 8:43am that he had just woken my wife, he said "what does that have to do with anything?", when I called the home office Diane told me that they legally can call as early as 8am!! Another person understood that I merely did want to be called and I would not be buying a timeshare.

  • Stayed April 2008, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 3, 2007

We stayed here last week for a few nights. We actually moved out a night early because we were not happy. I read all the negative reviews before we left, so I called the resort to request a renovated room. We got a renovated studio. It was small, but clean. It was suppose to have a queen bed. It was a double. We are use to sleeping in a king. The walls are very thin. We could hear both neighbors (next door and upstairs). Everytime the people upstairs flushed their toilet it was very loud. Needless to say, I didn't get much sleep. The grounds were nice, but the rooms were not to our liking. We won't be staying here again. We will stick to Marriott.

  • Liked — Location to attractions
  • Disliked — Small bed. Noisy neighbors.
  • Stayed November 2007, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North East, USA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed October 24, 2007

My husband and I stayed here Oct 7-14, 2007. The room we booked was a 1 BR deluxe (full kitchen) and I said (before booking it) that we require a JACUZZI in the room. They assured me there were rooms w/ that available (the older rooms have them, the newer ones they are renovating do not, but they checked the schedule and said there were still plenty available for that week and for us to call a few weeks ahead of time to make sure we were in one). Well, I called 2 wks prior and they said it was no question we'd get a room w/ a jacuzzi because we were checking in on a Sunday and ALL of the Sunday check-ins get those units. Just the same, they put it on my reservation to guarantee us one. When we arrived (4:45 pm), we were told the room we have had no jacuzzi in it, so we had to insist and finally they changed us and gave it to us, but it wasn't easy. (I just wanted to let you know this if this was something you require).

The grounds were beautiful and the groundskeeping crew worked every day while we were there and it looked fabulous! The unit itself was the "old" unit (not redone yet) but still very nice. It had been repainted since the original and was clean. The kitchen cabinets were very high (and I am average height, but reaching that top shelf was nearly impossible, so we didn't use it!). The kitchen was small, but functioned for what we needed. The living room was a nice size, but there was no DVD player and we took a bunch of DVDs with us to watch (we ran out to the Dollar General store and got a player for $30) but there was a VCR. There was a nice fireplace in the living room that we enjoyed a lot (so bring duraflame logs!) The jacuzzi tub was in a separate room off of the bathroom and living room and it had a light dimmer so it was nice to turn it down and just relax. The shower was a stand up shower only and the water pressure wasn't that great. The stacking W/D was in a closet in the bathroom (which was great when you wanted warm dry towels after your shower!). The bathroom was a nice size with a big counter and even storage cabinets in there. The bedroom was a nice size too w/ a small balcony off of it (with a door from the living room too). The bed was not horrible, but certainly not a great bed. The linens however, were absolutely atrocious!!! The blanket was so rough...I washed it before using it (just because I don't like using it after other people w/o washing it) but it was still just as horribly rough. It had holes all over it. We even took pictures of it because no one would ever believe how horrible it was! (you can email me for the pics if you want: tellcaroline@yahoo.com). So, if you book this place, take your own blanket! :-) The towels weren't any better...no holes, but they basically felt like sandpaper on your skin. We did have to walk up a set of stairs every time we went to our unit, so keep that in mind if you can't climb steps.

Also, this place didn't have much ammenities...there was an outdoor pool on the grounds and a playground, but they had two other resorts you could use. We went to the Governor's Green resort of theirs (about 2 miles or less up the road) to use their computers (they had a small indoor pool and a very plain mini-golf course there too). They had another sister resort you could use, but that cost $5 a day.

The location was FABULOUS!!! It was the first hotel as you entered the strip (Bypass Rd). It was so convenient. When we went to Colonial Williamsburg/Busch Gardens/Newport News etc...we went left, but everything else (shopping/eating) was to the right. So MANY shops/restaurants were on that main road (about 3-5 miles contained all the restaurants/shops and outlet shopping)...it was so easy to get around. We just loved that about the area. Being from out of town it is easy to get lost in a resort area, but not here...it was basically one road (well, Bypass Road bears off into Richmond Road which was the main one).

If you go and you like seafood...go to Captain George's seafood buffet...well worth it (we went twice during our week there!). Be sure to check out all of the Christmas stores there too, they were wonderful! We did Colonial Williamsburg, but just walked through it and didn't get the tickets. We did go to Busch Gardens (and enjoyed all the coasters including the new Griffin coaster!). We did 2 timeshare presentations (one from Wyndham for $75 cash and then one for another chain and got the tickets to Busch Gardens...of the 2, the Wyndham had the better deal, but we weren't interested). There was also a great mini-golf place we went to on Bypass Road..it was $7.50 a person but the atmospher was well worth it...all pirates and it was really cool!

All in all, it was a beautiful place to be....the condo was nice (even w/o being redone) and we'd go back. We didn't take our small children and I think that was a good idea, it was best enjoyed by adults..kids would get bored pretty fast here! :-)

  • Liked — LOCATION, LOCATION, LOCATION! (and the bargain price we paid)
  • Disliked — the linens were horrible, if we go back, I would bring my own.
  • Stayed October 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quakertown
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed October 23, 2007

We reserved our stay thru Sky Auction and were booked for a one bedroom deluxe. We arrived late on Sunday night and went to our room which was a one bedroom efficiency. When I called to inquire about the situation I was told that I would have to wait unitl the morning. I called the office in the moring and was then told that I would have to contact RCI to make the change. Since I was booked thru Sky Auction, I called them, but they did NOTHING. Actually, Sky Auction told me that I should be happy to be there for such a great price, which I agree with. However, it is not the price that matters, but the contract which no one felt obligated to honor.

The room was old looking and when we woke up in the morning after getting into bed late at night, I saw that there was dried blood on the top sheet. (not mine!) That was gross to say the least. I have read in othere posts that they are remodeling the rooms one by one. I guess this unit has not been done.

The man who works at the desk was not very helpful at all. Also the woman at the activities desk had no knowelege about WIlliamsburg. She was very kind, but not prepared for the job.
All in all, I would not stay here again. I have been at three other resorts in Williamsburg, and all of them were nicer.

Stayed October 2007
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Patriots Place

Address: 220 House of Burgesses Way, Williamsburg, VA 23185 (Formerly Fairfield Williamsburg at Patriots' Place)
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Williamsburg
#8 Top resorts Hotel in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Wyndham Patriots Place 2*
Number of rooms: 398
Reservation Options:
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Also Known As:
Wyndham Patriots Place Hotel Williamsburg
Wyndham Hotel Williamsburg
Wyndham Hotel Patriots Place
Wyndham Williamsburg
Williamsburg Wyndham

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