They call themselves a resort....it's not a resort.....
I have stayed at lots of places throughout the world, but this is one of the worst that I have stayed at, when considering the money that they are charging....For this trip it was a family vacation - myself and two elementary aged boys.
On the surface, the place looks really nice. It looks like a small townhome village....but looks can be deceiving.
--The bed and pillows were VERY comfortable.
--There are laundry facilities on site - in each building. If you are in an "A" unit you have a washer and dryer in your room. If you are in a "B" unit you have a washer and dryer in your building....and they are free to use - no coin operated crap....
--The front desk has board games you can check out - for free. Good for a rainy or lazy day in
--The fridge is a good size
--you get plates, bowls cups cutlery, pots/pans, blender, toaster microwave...lots of kitchen stuff, but...there is no room to have them out to use them
--You get access to all of the facilities at Kingsgate.
--Plenty of counter space in the bathroom. (If the kitchen had as much counter space as the bathroom maybe you could actually use some of the appliances)
--The sign on the road is not lit up at night, so it is VERY hard to see - especially since the property is not right on the main road, and the street is also hard to see
--You get the standard array of toiletries on the first day, and that's it....no refresh of toiletries
--they only refresh your towels once during a week long stay
--They only take out your trash once during a week long stay
--The sheets for the pull-out couch bed had stains on them
--The walls and the ceiling (we stayed on the ground floor) were very thin. I could hear the upstairs neighbors jumping all the time...and one time when I was in the bathroom I could even hear the upstairs neighbor peeing.....Every time the phone rang in the next door neighbors room (quite often), I actually thought it was my phone
--No cold water, or ice waiting for you in the fridge / freezer
--There is only about 6-8 inches of counter space - no room to actually USE any of the appliances that are stashed in the cupboard above the fridge
--There is no space for dry goods - I'm a little OCD, and really don't like my cereal boxes on my bedroom dresser.....
--There were stains on the walls
--There is no food, to include even a continental / cold breakfast
--There are no real fun facilities on site - just an outdoor pool, and a very small playground
--very little sidewalks to walk on from your room to the pool
--no shuttle service to nearby local attractions or airport or even their other facility
--A request for maintenance went unfulfilled - the DVD player in our room did not work, and they did not replace it. We rented a movie on one of the rainy days, and couldn't even watch it.
--The TV in the bedroom is still and old CRT standard def TV.
--Only one DVD player - and it's only DVD, not Blu-Ray (really, how much does a DVD player or a 20" flat screen TV cost???)
--No Alarm Clock in the "living room" for anyone sleeping on the pull out couch
--Wall outlets are not plentiful, and are located in less than convenient locations
--Not enough power outlets in the bathroom.
--There is no heater or independent temp control for the bathroom
--The registers for the HVAC in the room - when the curtains are closed, the forced air goes right up the curtain - and thus, pretty much out the window, and does not give you the desired temp in your room.
--It's small. If you book a 1 bedroom, do not expect that 4 adults can fit. 2 adults and 2 kids was a squeeze
--There was really no lawn room for the kids to play on
--There really aren't that many TV channels - it might be basic cable and that's about it.
--If you don't stay for 7 nights they may try to charge you a $75 housekeeping fee
--If you get in late one night good luck finding a parking place.
--Jacuzzi - it's nice. Kids under 14 must be accompanied by an adult, and no kids under 18 after 6pm
--There is an adults only pool
--There is a little bar at the pool with some food and drinks
--There is a smaller pool for kids
--Indoor and Outdoor pool.
--Small convenience like store
--Mini Golf - this really needs some work. Don't get me wrong, it's free, which is nice, but the clubs have seen better days, the the green/turf needs to be cleaned....well, really it needs to be replaced. It looks like they haven't done any maintenance on it, including using a broom on it, for about 3 years. Looks like the green/turf has been there for about 10 years.
--On-site arcade - and the games are free - this is great....except..that about 25% of the games were turned off because they were "out of order"...and one of the driving games needs some serious work on the steering wheel.
--Pinball machines - this is where most of the adults hung out, but many of the pinball machines needed several lights replaced
--classic games (by classic I mean like Space Invaders classic), and newer games
Console gaming - PS3, XBOX 360 and Wii - they have games and controllers at the desk
--Pool. If you are a serious pool player you will be annoyed. the table is in the middle of the room and there are lots of kids running around with total disregard for your game
--DVD movie rentals - $2 each.....really....even RedBox is cheaper than that!
--If you are staying at Patriots Place your room key will not open the game room doors, you need to ask for a key at the service desk for that.
--Movie Theatre - but they have rather odd times for their movies (my opinion)....and I really didn't find their selection of movies to be all that great.
The location is not too bad. There is nothing within walking distance, and no where to go for a run. It takes about 5 minutes to get to Colonial Williamsburg visitor center, KMart, and KingsGate facilities and about 10 minutes to Busch Gardens and Water Country USA, and about 15 minutes to the Outlet Stores, Go Kart Plus and Ripley's Believe it or not, Wal-Mart and gift shops.
During the summer, it appears that they do road construction during the night. Their detour signs are less than stellar, so be sure you have some kind of GPS to help reroute you....
For the price they want for you to stay I could have stayed at a regular hotel or suite, probably had just as much room, and would have had breakfast, daily cleaning service and toiletry refresh.....If this was a Super8 I would not have expected so much, but for a Wyndham and for a place calling itself a resort, I expect much more.
I hope my review has been helpful
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- Also Known As:
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- Wyndham Hotel Williamsburg
- Wyndham Hotel Patriots Place
- Wyndham Williamsburg
- Williamsburg Wyndham