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“Pet Friendly Hotel with Updates” 4 of 5 stars
Review of Residence Inn Williamsburg

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Residence Inn Williamsburg
3.0 of 5 Hotel   |   1648 Richmond Road, Williamsburg, VA 23185   |  
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Ranked #18 of 78 Hotels in Williamsburg
United States
Top Contributor
72 reviews 72 reviews
31 hotel reviews
Reviews in 33 cities Reviews in 33 cities
24 helpful votes 24 helpful votes
“Pet Friendly Hotel with Updates”
4 of 5 stars Reviewed May 1, 2013

Located on the main strip of Richmond Road in Williamsburg, VA. Updated/renovated Residence Inn with spacious rooms. Pet Friendly Hotel. No problems nor complaints. Service during check in was positive and welcoming, which is hard to find. Would recommend and will return.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at Residence Inn Williamsburg, responded to this review, June 7, 2013
Thank you BizTravlerJunky for your great review.We are lucky to have such a wonderful location and our newly renovated & spacious rooms are like a home away from home with all of the amenities we are abel to offer. We pride ourselves on great customer service and your kind words have been passed on. Thank you again.
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318 reviews from our community

Traveler rating
    145
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    38
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188
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • Portuguese first
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English first
washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 24, 2013

I have traveled all over the world and let me tell you i have never been more impressed than i was when i went to williamsburg the residence inn staff was amazing, especially SAL the front desk manager who was, simply the BEST front desk manager i have ever encountered and like i said i've traveled all over the world and stayed at some of the most elegant hotels one could imagine and never had service this good, the hotel was clean the breakfast and evening dinner was great, simply one of the best vacations i have ever had, and if you want to know the best places in town to eat, simply ask SAL.

Room Tip: get a high floor very peaceful
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at Residence Inn Williamsburg, responded to this review, June 7, 2013
1nicetraveler...we couldnt have asked for a better review. Thank you. Sal is definitely a hot commodity here at the Williamsburg-Residence Inn. I thank you for such kind words and for taking teh time to leave a review on Trip Advsor. We look forward to having you stay with us again.
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Rochester, New York
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 22, 2013

My husband, two kids and our dog stayed here one night while visiting the Jamestown, Colonial Williamsburg area. I reserved the 2 bdrm suite. It was great! It felt like an apartment. There were two queen beds and a full bathroom in one room and another queen bed and full bath in the other. Each bdrm had a flat screen tv as well has the living room area. A full kitchen and table too. The room included what they called a full breakfast in the common area. It included scrambled eggs, Sausage, bisquits and gravy, cereal, make your own waffles, bagels, muffins, toast, and a variety of juices. Very pet friendly hotel. Plenty of areas to walk your pet. Within walking distance to many and short driving distance to every chain restaurant known to America. Just a couple miles from the Williamsburg Outlets. The only downside was the $75 non-refundable fee for pets.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at Residence Inn Williamsburg, responded to this review, June 7, 2013
Thank you Trish for your review. I am glad you and your family enjoyed your stay in our spacious & newly renovated rooms. We do charge a $75 pet fee, but that is to deep clean rooms after pets have stayed there as we do have guests that have pet allergies and we need to ensure that all rooms are safe and clean for everyone that may visit. I love that you enjoyed our breakfast and location, we are very lucky to be so centrally located. We look forward to having you & your family stay with us again.
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Maryland
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 21, 2013

My room was spacious, very nicely decorated and spotlessly clean. It had a 37" flat panel TV, many convenient electrical outlets and great Internet service, so all of my tech bases were covered. Though I was an hour early for check-in, as were several others in the lobby, the front desk staff was very pleasantly and efficiently getting people into rooms as soon as possible. (I've been in hotels that get a little surly when you dare to arrive earlier than expected, so I appreciated the attitude of the staff here.) Though I don't travel with a pet, everyone else checking in seemed to have a dog with them, so this appears to be a pet friendly hotel too.

I would definitely stay here again!

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at Residence Inn Williamsburg, responded to this review, June 7, 2013
SSWP, thank you for taking the time to review our hotel. Yes we are a pet-friendly hotel. Although we do take special care to ensure all rooms are clean and dander free so that those who are not traveling with pets are able to stay in a clean hotel. We take pride in our customer service and our front desk is awesome. I hope that during your next stay in Williamsburg, VA you choose the Residence Inn.
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new jersey
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed April 16, 2013

I was here with my 2 sons for 3 nights. The room layout and size was absolutely perfect. My younger son slept on the pull out bed and my other son and I slept on the 2 beds in the bedroom. It was so nice to have the kitchen so that we could grab drinks or heat up leftovers easily. The furnishings and decor was up to date. It felt like home! The location was great as well. Everything was about 5-10 minutes away, even Busch Gardens. When my older son wanted to stay longer at Busch Gardens I left him there and came back to pick up him 2 hours later. It was so easy. There are tons of restaurant options very nearby. We also played the pirates cove mini golf one night and had Dairy Queen. Breakfast was fine, and it was nice and quiet in the rooms. We had a wonderful stay.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at Residence Inn Williamsburg, responded to this review, June 7, 2013
I am glad you and your sons enjoyed your stay with us in Williamsburg, VA. We love our spacious rooms and the full kitchens are such a nice added amenity that our guests can take advantage of. Our wonderful location allows our guests easy access to all that the Williamsburg area has to offer. Thank you for choosing Residence Inn and we hope to see you again soon.
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Roanoke, VA
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 16, 2013

My wife and I stayed her for anniversary weekend getaway. I've always loved Marriott's Residence Inn properties and this one in particular even exceeded my expectations. When we checked in, the gentleman working the front desk upgraded us to a two bedroom suite (which was nice if for no other reason than to have the extra bathroom for getting ready in the morning). ALL of the staff (and I do mean ALL) were extremely friendly and engaging. Front desk was friendly, the folks tending the breakfast buffet, and even housekeeping were just the nicest folks always saying hi and asking how we were doing. The friendliness of the housekeeping staff in particular left a lasting impression on me, as it's been my experience at other hotels that this is often where you run into grumbly people who won't even make eye contact and sometimes you're lucky if they speak basic English. Not here -- we exchanged pleasantries frequently in passing in the hallway, on the elevator etc. Just really, really nice folks who work at this hotel.

The breakfast buffet was great (always a selling point for me when I'm looking for lodging) and is typical of what you'd find at any Residence Inn -- large selection of eggs (and toppings), sausage, belgian waffles, breads, muffins, and bagels, yogurts, oatmeal, cereal, etc. The weekend we stayed her the hotel was sold out (and full of middle/high school kids that were suprisingly quiet--thank goodness) yet the kitchen staff was very attentive in keeping the food area clean and quickly replenishing anything that ran out. I was quite impressed -- I really didn't expect them to be able to keep up with the rush, but they did! I was so impressed, in fact, that I made sure to thank one of the workers for doing such a terrific job.

The hotel is very centrally located -- and just across the street from our favorite eclectic restaurant in Williamsburg -- Food for Thought (try it -- you will not be disappointed!!) and all other points of interest were just a short hop, skip, and a jump away.

Next time we're in Wililamsburg we will no doubt come back to this Residence Inn. Fantastic experience and as long as these great people continue to work there, I know your stay will be just as nice!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at Residence Inn Williamsburg, responded to this review, June 7, 2013
WOW! Thankyou HonestReivewer for such a lengthy & indepth review. We certainly appreciate the time you took to let everyone know about your stay withus at the Williamsburg, VA - REsidence Inn. Customer Service and cleanliness is something we take very serious here. I am glad you were able to thoroughly enjoy your stay with us and enjoyed our centrally located hotel. I appreciate the great review and hope to have you visit us again soon.
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Virginia
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 15, 2013

We were pleasantly surprised with this wonderful hotel in Williamsburg! It is in a very centralized location, close to the colonial area and shopping. Our room was spacious, and VERY clean, considering that every room in the facility is pet friendly. There is a large breakfast area with a great spread. Definitely will return!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark T, General Manager at Residence Inn Williamsburg, responded to this review, June 7, 2013
GandM_va, I want to thank you for taking the time to write a review on Trip Advisor. We are glad you chose to stay with us at the Residence Inn-Williamsburg, VA and that you enjoyed your stay. We take pride in our cleanliness and amenities. We are lucky to have sucha great location as well. We hope that you will choose to stay with us again the next time you are in Williamsburg, VA. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Williamsburg

Address: 1648 Richmond Road, Williamsburg, VA 23185
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Williamsburg
#11 Business Hotel in Williamsburg
#17 Family Hotel in Williamsburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Williamsburg 3*
Official Description (provided by the hotel):
The Residence Inn by Marriott is Williamsburg's' premier long-term, pet-friendly hotel. Located in the heart of Williamsburg on acres of green space, we are adjacent to a local recreation center, park and community walking trail thus allowing our guest to enjoy the normal pace of life while on business or pleasure. Also within walking distance are numerous restaurants, shopping and local attractions. Our breakfast buffet is offered 7 days a week and includes all the favorites from home made waffles to eggs and bacon. We also have a wonderful social hour Tuesday through Thursday that offers the guest a light dinner or dessert to finish off their day. The Residence Inn is Williamsburg "newest" hotel due to our wonderful enhancements and remodeling that include: New lobby and breakfast area with built in buffets, granite countertops, dining tables and chairs; new community table seating for guest traveling alone or in pairs; new in-room stainless steel appliances (refrigerators, microwaves, cook tops, ovens and dishwashers), granite countertops in kitchen and bath: updated living room furniture, large work station and new bedding. The New Residence Williamsburg provides all the comforts of home with the luxury of up-scale accommodations. ... more   less 
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Also Known As:
Residence Inn Williamsburg Hotel Williamsburg
Williamsburg Residence Inn

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