Check in staff were curt and acted like we were intruding on their downtime.
Crumbs on sheets in pullout sofa, and trash under the sofa (popcorn bag, etc. not tiny pieces, large pieces of trash!).
TV in living room/kitchen area cut out frequently...during Game 7 of the NBA finals...unacceptable.
All these things were reported to front desk, nothing was addressed during our stay.
Breakfast was pretty sorry too, the fake eggs, lack of seasoning, all pretty tasteless.
I will say as a plus that overall the room was okay and clean minus the sleeper sofa and the staff attending to the breakfast area were very nice and friendly.