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Hampton Inn & Suites Williamsburg-Richmond Rd.: Traveler Reviews

2.5 of 5
1880 Richmond Road, Williamsburg, VA 23185
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Hampton Inn & Suites Williamsburg-Richmond Rd.
Ranked #13 of 81 hotels in Williamsburg
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346 reviews from our community

Traveler rating
    162
    120
    40
    20
    4
See reviews for
Families
168
 
Couples
76
 
Solo
13
 
Business
19
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Ashland, Ohio
1 review
“Grand Illumination Trip”
5 of 5 stars Reviewed December 6, 2012

What a nice place to stay. The rooms were clean and the staff was courteous, pleasant and very helpful. The location was conveinient to shopping and just a short jaunt to the historical Colonial Williamsburg area. Our family will definately be returning to this hotel on our bi-yearly trips to Williamsburg.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hendersonville, North Carolina
Reviewer
4 reviews 4 reviews
“review of hampton inn richmond rd”
5 of 5 stars Reviewed December 3, 2012

Everything was very nice and would definately stay here again in the future and the only problem I had was the price of the rooms I know you get what you pay for but I thought the price was a little high.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Charlotte, nc
Top Contributor
90 reviews 90 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
“Disappointing”
2 of 5 stars Reviewed December 3, 2012

Because we travel, my husband & I picked this hotel as we have found Hampton Inns to be reliable across the country. Unfortunately this particular one was a great disappointment. The first clue was when we initially entered the small room. There was a post-it note on the headboard telling us that our bedding was clean. Um, seriously, a post-it note. Not very professional & one would hope that the bedding was always cleaned between hotel guests but the note makes one wonder. Our room was a king handicapped accessible room ( the kings here are only in handicapped accessible rooms). I honestly don't know how someone in a wheelchair could negotiate their way around this small room. We were told the hotel had recently been renovated. I would agree the decor in the room looked freshly painted. The bed was uncomfortable & certainly not the Hilton bed we had hoped for. The closet was tiny with a rod for hanging clothes at a low level so a dress could not be hung. Ok, it was an accessible room. But only 4 hangers for both of us? It was particularly difficult when you were trying to get the wrinkles out of your clothes using the dollhouse sized miniature ironing board. Oh, and the walls were so thin that our television changed channels when the person next door used their remote. Yeah, that was weird. You could hear every flush, hair dryer, etc from the next room so loudly that my husband thought I was up & using the bathroom when it was next door.

I will say that the staff was very friendly & trying very hard to please. The complimentary breakfast was on par with other Hamptons which was nice. This place seemed to be a Hampton wannabe inn not a typical Hampton. My husband declared it the worst Hampton he has ever stayed in. We will not stay here again. It was not worth the rate we paid.

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  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
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HIS Richmond Ro... G, General Manager at Hampton Inn & Suites Williamsburg-Richmond Rd., responded to this review
December 5, 2012
Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback, we are sorry for the condition of your guest room. We hear your comments loud and clear, and we promise that we will make the necessary improvements. We hope we can have another chance to show you what our warm Hamptonality is all about here at our hotel, if your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montgomery, Alabama
Top Contributor
58 reviews 58 reviews
23 hotel reviews
Reviews in 38 cities Reviews in 38 cities
44 helpful votes 44 helpful votes
“Solid Hampton with everything right around it”
4 of 5 stars Reviewed November 25, 2012

Stayed for two nights over Thanksgiving. The hotel is easy to find with a load of restaurants right around it. There is also a 7 eleven right across the street for gas/snacks. Colonial Williamsburg is an easy couple mile drive away. Check in took all of a minute. The room is very clean with the typical comfy beds of a Hampton. Only issue was the water pressure was almost non-existent in the shower and the two queen room is a little tight. Breakfast was standard Hampton fare, warm and filling. If you are looking for a solid hotel convenient to everything, this is it.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fort Washington, Maryland
2 reviews
1 helpful vote 1 helpful vote
“Great Hotel and Staff”
5 of 5 stars Reviewed November 24, 2012

My husband and I stayed there Thanksgiving Weekend. Hotel is very clean. Rooms are spacious. Bed and pillows very comfortable.Suite with kitchen and full size refrig, stove, microwave, dishwasher,cabinets with pots, pans, dishes. Nice talble to eat meals. 2 flat screen tvs in bedroom and livingroom. Bathroom very nice. Breakfast was great with quality food. Coffee all day. Very pleased with our stay and will stay again and again.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 1
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Additional Information about Hampton Inn & Suites Williamsburg-Richmond Rd.

Also Known As:
Hampton Hotel Williamsburg
Hampton Inn And Suites
Hampton Hotel
Hampton Inn Williamsburg
Williamsburg Hampton Inn
Address: 1880 Richmond Road, Williamsburg, VA 23185
Phone Number:
Region: United States > Virginia > Williamsburg
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotels in Williamsburg
#12 Family Hotels in Williamsburg
Price Range: $
Hotel Class:2.5 star (2.5*)
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Hampton Inn & Suites Williamsburg-Richmond Rd.
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