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“Very good hotel!” 4 of 5 stars
Review of Homewood Suites Williamsburg

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Homewood Suites Williamsburg
3.0 of 5 Hotel   |   601 Bypass Road, U.S. Route 60, Williamsburg, VA 23185   |  
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Ranked #21 of 78 hotels in Williamsburg
Kansas City, Missouri
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Very good hotel!”
4 of 5 stars Reviewed October 28, 2012

The hotel was very nice, rooms were great, dinner is included Monday through Thursday evenings and has a better than average breakfast everyday. It's not just the normal continental breakfast- they also have a hot breakfast! Staff was probably the best part- they were friendly, welcoming and SOOOOO helpful with anything we needed from directions, restaurant recommendations to extra supplies. The only complaint I have is the housekeeping staff did not check for replenishment of supplies on a daily basis such as new glasses by bathroom sink, new dishwasher soap, etc. It's super close to Colonial Williamsburg (less than 5 minutes) and about 15 minutes from the outlet malls.

Room Tip: I would not recommend getting a floor in the basement level by the breakfast room. People are down...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, December 19, 2012
Dear thomgamily69,

Thank you for telling us about your stay with us. We appreciate all of your comments regarding your stay with us. We appreciate all of your comments and concerns. Thank you for telling us about yoru concerns about the housekeeping services. We are sorry for any inconvenience that this caused you. We will share these comments with the staff. Guest feedback is very important to us. We use it to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time. We hope you will consider us again in the future.

Sincerely,
Homewood Suites Williamsburg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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311 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
ocean city
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 21, 2012

Having worked in the hotel industry for more than 15 years, I am a picky traveler. Homewood Suites was the perfect choice for our family vacation for Howl-o-scream at Busch Gardens. From the minute we walked in, to the minute we left, every staff member we encountered couldn't have been nicer. Room was spacious & very clean; continental breakfast was nicely prepared and presented. Location was convenient to Busch Gardens and to outlet shopping. Only improvement would be to quiet down the air conditioner and better pillows. Second Street grille was also good spot for dinner. I'd definitely choose this property again.

Room Tip: suite with a separate bedroom was nice so that one persons poor sleep habits didn't wake the res...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, December 19, 2012
Dear iknowoc,

Thank you for telling us about your stay with us. We are so glad that you and your family stayed with us. We are so glad that we could accommodate you. Thank you for telling us your concerns about the ac unit. We are so sorry for the inconvenience. We value all guest feedback. It allows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time. We hope you will stay with us again in the future. Thank you again.

Sincerely,
Homewood Suites Williamsburg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MINNESOTA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2012

This was a "girls trip" and we were there for one week. We rented the 2 bedroom suite, which has a lot of room with 2 bedrooms, 2 bathrooms, living room, and small kitchenette. The rooms were very clean. The mattresses could stand to be replaced soon, but certainly weren't terrible. The pillows were very comfortable. I can't say enough about the friendliness and helpfulness of all of the staff. When we came in every night from a long day of touring, we were always greeted with "Welcome Home!" There was a wide selection of options for breakfast every morning. The hotel is located about 1 mile from Colonial Williamsburg which is close enough to walk to. But be sure to be back before dark, because there aren't any street lights for most of the walk. We tried to go without renting a car, but ended up renting one, because everything is so spread out. If you are just going to Colonial Williamsburg, Jamestown, and Yorktown you could get by with using the shuttles. I definitely would not hesitate to stay here again if in Williamsburg.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, December 28, 2012
Dear Pattylou51,

Thank you for telling us about your stay. We appreciate all of your feedback regarding the hotel. We hope you enjoyed your time in Williamsburg. We appreciate all guest feedback. It allows us to make the necessary changes to the hotel to make it better. We will pass your comments on to the staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Homewood Suites Williamsburg
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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 17, 2012

by far one of the best, very friendly staff and very helpfull when asked a question great room and location will look forward to staying there again. Room was great very clean and staff always called to ask if room was okay and if they could do anything for us.Breakfast was nice and there was a good selection on what they served.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk, Virginia
1 review
5 of 5 stars Reviewed October 15, 2012

We had a wonderful stay. Our room was not as cold as I would have liked so the manager was able to move us to another 2 doors down so that we could still stay next to our friends. Very accommodating to all request. Breakfast was wonderful with staff that enjoyed their job and people.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, December 28, 2012
Dear Julie58224,

Thank you for telling us about your stay with us. We appreciate all of your comments regarding the hotel. Thank you for staying with us. We are so glad that we could accommodate you and your family. Thank you for telling us yoru concerns about the temprature in your room. We are very sorry for this inconvenience we hope that moving to another room made you more comfortable. Thank you for bringing this to our attention. Guest feedfback allows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Homewood Suites Williamsburg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 10, 2012

We've stayed at a few homewood suites and have been
impressed in the past. Nice rooms and excellent staff.
This homewood suites was not what we were expecting.
We reserved a king suite but after getting the key and
hauling our stuff to the room, we saw that it was a
double queen. We tried to talk to the guy at the desk
but he said they were booked up. After awhile he offered
up a king room but it looked like it had ac issues (room was
at 76, but ac was set to 74 and not running). It was late
and we just took the double queen. The hotel is old
and not that nice. There were stains near the shower head
and a dead bug by the tv. We do like suites since we can
put our two kids on the fold out couch and close the door but
I'd give up the suite to get a nicer hotel. We'll be trying a
different hotel next year.

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, December 28, 2012
Dear Bobby M,

Thank you for telling us about your stay with us. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We are sorry for all the inconveniences that you experienced. We value all guest feedback. It alows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time.

Sincerely,
Homewood Suties Williamsburg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ellicott City, Maryland
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 8, 2012

My wife and I are W&M grads and return to the 'Burg at least a couple of times a year. Down thru the years, we have stayed at a multitude of places, from the Inn on down. We now find that a suite is best for us, giving us more room and amenities given our current status as "senior" citizens. Unlike some hotels that claim to offer suites (meaning separate rooms to us, and not one big room with a strategically placed wall) Homewood Suites actually are suites! Complete kitchen for cooking if you are so inclined, even free popcorn to pop in the microwave. The rooms are clean, well maintained (can't believe how many hotels on recent trips have let maintenance slip on simple stuff, like leaking fawcets, no cover plates on electrical outlets, broken shower heads, etc. And we are talking Mariott and Hyatt in those cases) The staff also was a joy to be around. They seem to really care how our stay was going. The free hot breakfst is nice and more than enough to get you going for the day. And the fridge was CLEAN on the inside! Needless to say, we are going back.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, December 28, 2012
Dear Steve M,

Thank you for telling us about your experience. We are so glad that you and your wife stayed with us. We are happy to accommodate you. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time.. We will pass all of your comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Homewood Suties Williamsburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Homewood Suites Williamsburg

Address: 601 Bypass Road, U.S. Route 60, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Williamsburg
#18 Family Hotel in Williamsburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Williamsburg 3*
Official Description (provided by the hotel):
All-Suite Hotel located 1 mile from Colonial Williamsburg & College of William and Mary; 4 miles from shopping. ... more   less 
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Also Known As:
Homewood Suites Williamsburg Hotel Williamsburg
Homewood Williamsburg
Williamsburg Homewood Suites

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