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Reviewed December 10, 2014

I always like this hotel for the VASCD conference because of the friendly staff and great restaurant (please keep the shrimp and cheese appetizers). However, to be a hotel that hosts conferences, especially being at kingsmill, a top rated golf course, it needs a few upgrades. First of all, there need to be projectors from the ceiling and speakers in all of the presentation rooms. It is a little embarrassing and it is difficult to bring one ourselves, even as a teacher, since all of our school projectors now have ceiling mounts. This is not very professional on the hotel's part and you may get more conference business if you do this. Also, we had a two room suite and the bathroom was way too small for that many people. There was no shelf room, therefore it was hard to get ready. The lamps in the bathroom were rusted and old too. Finally, the microwave was sitting on a dining table in the middle of the room and the cord was hanging across to the wall. This could easily fall down and pose dangerous if anyone had a small child. It would not cost much to bury a microwave cart or table for it. Also, it takes up room on the dining table if anyone were to eat there. The microwave and refrigerator were not listed on the website.

Date of stay: December 2014
  • Trip type: Traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Micxhelle P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elizabeth S, Manager at DoubleTree by Hilton Hotel Williamsburg, responded to this reviewResponded December 18, 2014

Dear Micxhelle,
Thank you so much for taking the time to comment on your stay with us, it's great to hear you enjoyed your time here. I appreciate the comments regarding the upgrades and we will definitely look into the concerns you mentioned. If there is anything further that you would like to discuss please do not hesitate to contact me 757-220-2500.

Thanks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2014

Beautiful hotel, friendly and professional staff. Restaurant on site was superb and the wait staff so kind and helpful. Rooms were gorgeous and clean, much larger than most I've been too recently. 5 min from Busch Gardens - perfect weekend! I can't wait to go back!

Date of stay: December 2014
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank laurilynt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elizabeth S, Manager at DoubleTree by Hilton Hotel Williamsburg, responded to this reviewResponded December 18, 2014

Dear laurilynt,
Thank you so much for taking the time to comment on your stay with us. We are delighted to hear that you enjoyed your stay and that the staff was friendly and helpful. It's a great location and so close to Busch Gardens! Come back and see us again.

Thanks

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Reviewed December 10, 2014

I stayed here for a business conference, which went really well. The event staff was always on hand helping. The front desk and wait staff especially was wonderful. Everyone was super friendly, welcoming, accommodating, and warm. The hotel is clean and nice, too. I would definitely stay here again!

Date of stay: December 2014
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Taryn S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elizabeth S, Manager at DoubleTree by Hilton Hotel Williamsburg, responded to this reviewResponded December 18, 2014

Dear Taryn S,
We appreciate your great comments about the hotel and your recent stay with us. It's great to hear that the staff was wonderful and everything went well with your conference. We hope you can come back and stay with us again.

Thanks

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Reviewed December 10, 2014

Rooms were comfortable, clean and updated. The conference rooms were well coordinated and easy to navigate. The front desk was very professional. The conference attendees were assisted with any needs they had.

Date of stay: December 2014
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Freja2bme
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elizabeth S, Manager at DoubleTree by Hilton Hotel Williamsburg, responded to this reviewResponded December 18, 2014

Dear Freja2bme,
Thank you for taking the time to comment on your stay, we appreciate your great comments and so happy to hear that you enjoyed. It's great to hear that your conference went well. We hope you get back to visit us sometime and enjoy again.

Thanks

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Reviewed December 9, 2014

We had to leave the hotel by our tour bus to go into Williamsburg to see the "Grand Illumination" by a certain time. We wanted to have dinner before we left the hotel We went to the hotel restaurant "Pitchers". We got there before 5:00, it didn't open until 5:00! They accommodated us anyway! Drew is an amazing server who got us taken care of in time to get the bus. He didn't get impatient with us and gave us great service. I told his manager he deserved a gold star. She told me to write a review on TripAdvisor so would be rewarded...here is my review! Great service and one of the nicest servers I have ever encountered! Great Job Drew!

Date of stay: December 2014
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
Thank Yvonne M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elizabeth S, Manager at DoubleTree by Hilton Hotel Williamsburg, responded to this reviewResponded December 10, 2014

Dear Ynvonne M,
Thank you so much for taking the time comment about your experience with us. We are so delighted Drew was able to accommodate you; he is a true asset to our team. We will be sure to pass the comments on so the whole team can see. Thanks again

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