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“A Nice Stay, But the Property Needs a Face Lift” 4 of 5 stars
Review of La Quinta Inn & Suites Williamsburg

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La Quinta Inn & Suites Williamsburg
3.0 of 5 Hotel   |   814 Capitol Landing Road, Williamsburg, VA 23185   |  
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Ranked #42 of 79 Hotels in Williamsburg
Edenton, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“A Nice Stay, But the Property Needs a Face Lift”
4 of 5 stars Reviewed January 14, 2013

My friends from College and I chose Williamsburg, Va as the site for our annual reunion and we selected the La Qunita Inn & Suites for it's excellent value as well as it's central location to all of the major sites in Williamsburg. We arrived around 8:00pm after traveling from Eastern North Carolina and checked in quickly. The lobby was very inviting and the staff were eager to assist us. As we walked down the hall, however, it was obvious that their were things that needed to be addressed from paint chipping on the walls and splinted doors to the rooms. At one point, we had to travel down several awkward "ramps" which can cause you to lose your footing if you aren't paying attention. Our "Guys" suite was clean, everything worked well and easily slept 5 of us. Upon closer inspection, we began to notice some of the same issues that were present in the hallway, including the cracked tiles in the bathroom and broken seals around the bathtub/shower. The breakfast area is in the same space as the swimming pool and at certain parts of the day during the summer, the heat can be UNBEARABLE! We had a great weekend at this location, but I feel that this property needs a face lift.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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427 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Williamsburg, Virginia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 27, 2012

We stayed December 17 and 18 was ok afternoon desk person Lisa was rude and acted like we were bothering her. Upon check out our bill was wrong but manager adjusted it. Would not have gone back but our daughter came on the 23 and gave us a room. Once again Lisa was on and very rude. Two people checking in said she was like that to them. Told her room was being held on our daughters visa but changed to our credit card. Next morning bill on floor with our credit card charged, Today Dec27 we find out they charged both cards for the room. Called and was told there was nothing they could do no manager on duty. Lady on phone wanted my card number again told her no,she said didn't matter they have our card number on file and she would run it again. Called corp they are getting it fixed. WOULD NOT STAY THERE EVER AGAIN OR TELL ANYONE ELSE TO

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morrisville, North Carolina
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 22, 2012 via mobile

We travel to Williamsburg frequently and being a family that enjoys taking our basset hound on our adventures, have struggled with finding accommodations in the area that allows the hound to stay without breaking the bank (Residence Inn charges $200 for a pet fee. Ridiculous!). After reading the previous reviews I thought we would give the LQ a try.

First of all, having paid less than $70/night with no pet fee, I wasn't expecting a Ritz or Four Seasons, however I was expecting a clean room and friendly staff, which I received both. The only complaint I would have (and it was my own fault for not paying attention) was the low ceilings when changing levels on the first floor. I'm 6'6" and forgot to duck once when taking the hound out. Ouch.

The room was clean and folks were friendly.

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Haven, Michigan
Top Contributor
57 reviews 57 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 4, 2012

Booked it via La Quinta web site, beat any price Kayak pulled up. We booked this the same time as the La Quinta Norfolk airport. Went to Norfolk first, so that kind of spoiled us. This hotel is definitely older. The furnishing are very nice and upscale. Unfortunetly the building is older. Our room floor was very uneven as you walked over the carpeting you could feel dips and valleys in the concrete. The carpet however was very nice and in good shape. The bathroom had a light over the tub and shower with the globe missing, so you could see the incadesent bulb in the ceiling. Needlessly to say we didn't us the shower that night. King size bed was either older or a soft matteress, I prefer firm matteresses, but I did NOT wake up with a sore back. Hotel does have a very nice indoor pool, but we did not use it. Bigger complaint would be that the room floor was like ice. It was room 209 which is an outside corner, with the night temps in the high twentys we had to run the heater on full to keep the room about 72 degrees.

Room Tip: If your there in the winter, ensure you get a room with minimum outside wall exposure. It appears t...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Raleigh, NC
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 28, 2012

Great location in Williamsburg, Virginia close to this historic district and easy access to Busch Gardens. The hotel was well maintained and recently renovated. It is one of the nicest for that price that I have stayed in recently, particular in Williamsburg. I will definitely stay here again.

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Williamsburg

Address: 814 Capitol Landing Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 79 Hotels in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — La Quinta Inn & Suites Williamsburg 3*
Number of rooms: 119
Official Description (provided by the hotel):
The ambiance of southern hospitality at our La Quinta, offers the perfect atmosphere to enjoy our 3-story indoor atrium with heated pool, guest laundry facility, full fitness center, free wireless Internet access, business center, and large open areas for group gatherings/events. Located off an interior corridor, your spaciously appointed room offers free wireless Internet access, microwave & refrigerator, coffee maker, hair dryer, convenient work desk, Tempurpedic or Pillow-top mattress, and so much more. Start your day with our free Bright Side Breakfast and newspaper. ... more   less 
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Also Known As:
La Quinta Inn And Suites Williamsburg
La Quinta Inn & Suites Williamsburg Hotel Williamsburg
Laquinta Hotel Williamsburg
Holiday Inn Williamsburg

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