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“Motel with style for a great price” 4 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.5 of 5 Hotel   |   5351 Richmond Rd., Williamsburg, VA 23188   |  
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Ranked #46 of 79 Hotels in Williamsburg
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Motel with style for a great price”
4 of 5 stars Reviewed 3 weeks ago

This is a motel, so it does have that motel style funky door, but once inside the rooms are very nice. The rooms appear to have been recently renovated, are modern looking, very clean and well maintained. All of the staff were extremely friendly and welcoming. Breakfast was great - they offered the standard cold continental breakfast items as well as scrambled eggs and breakfast meats. Someone was constantly replenishing and making sure breakfast was hot and delicious. It is about a 12-15 minute drive from the Revolutionary city - didn't feel far away at all! We could hear the train go by twice at about 7 or 9:00 pm, but if it went by in the middle of the night we didn't hear it.

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia S, Director of Operations at Quality Inn & Suites, responded to this review, 3 weeks ago
Dear A.J.,
Thank you for taking the time to review our hotel. I'm very happy to hear that you thought your room was modern looking, very clean and well maintained. I am also happy to hear that our staff was extremely friendly and welcoming. I have passed your comments on to them. Our staff goes out of their way to make each guests experience a memorable one.

We also take great pride in being able to offer a hot, fresh breakfast each and every morning. I'm glad you had time to enjoy it!
Sincerely,
Georgia Salih
Director of Operations
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50 reviews from our community

Traveler rating
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    16
    9
    6
    3
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
DMV
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have been staying here since the first weekend it opened as a Clarion Inn. The staff is nice and the breakfast is decent. Quite a few of the rooms are in need of repairs. The price is good but if you are looking for a three or four star please keep looking.

Room Tip: Back 1st floor if traveling with a dog or 2nd floor facing white building
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia S, Director of Operations at Quality Inn & Suites, responded to this review, 3 weeks ago
Dear LaLaBoo1,
Thank you for taking the time to review our hotel. First I would like to say thank you for being a loyal customer. Your feedback is extremely valuable to us, as we us it to improve our hotel. I greatly appreciate your comments about the room needing updating. We have made upgrades/repairs to many of the rooms and will continue to do so in the upcoming months. It will be a pleasure to welcome you back on your next trip.
Sincerely,
Georgia Salih
Director of Operations
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Richmond, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is lovely :) It really is about quality here. The staff was very accommodating and the room we stayed in was definitely the best we've stayed. A reasonable price and great value. I plan to come to this hotel when staying in Williamsburg. The location is perfect as well, near to all restaurants and great shopping nearby! When walking into the lobby you can notice that this hotel is taken care of on a daily basis. Also there is a pool and an excersize room. Thanks Quality Inn!

Stayed March 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia S, Director of Operations at Quality Inn & Suites, responded to this review, 3 weeks ago
Dear HatePineapple,
Thank you so much for your amazing review! I'm happy to hear that you had a great experience during your stay. It's also good to hear that we were conveniently located to the activities you attended. We take great pride in making each guests experience a memorable one.

Thank you again and we look forward to seeing you the next time you're in Williamsburg.

Sincerely,
Georgia Salih
Director of Operation
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USAFret
Top Contributor
134 reviews 134 reviews
28 hotel reviews
Reviews in 51 cities Reviews in 51 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 15, 2015

I was very pleased by everything at this hotel. It is an older property with exterior corridors but that was fine. The room was spacious, clean, and appeared to have been recently redecorated. The breakfast consisted of the standard items but was good. The front desk staff was very friendly and helpful.

  • Stayed March 2015, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia S, Director of Operations at Quality Inn & Suites, responded to this review, March 21, 2015
Dear USAFret,
Thank you for taking the time to review our hotel. It is always a pleasure to hear you enjoyed your stay, as well as your room, breakfast and our friendly staff. We take great pride in making each guests experience a memorable one. I'm glad you were able to experience that level of service during your stay. We hope to see you again the next time you're in Williamsburg.

Sincerely,
Georgia Salih
Director of Operations
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Wilmington
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2015

This hotel is an older style property but our room had recently been renovated and was very clean and comfortable! The bed was quite comfortable and the bathroom was very clean. The lobby is huge and welcoming, breakfast was good, hot and cold foods, fruit, etc. and an attendant was present at all times keeping things replenished and tables clean. All the staff we encountered were friendly and pleasant. This hotel is only a couple of blocks from the huge outlet mall. Overall a pleasant stay and a great value in Williamsburg.

  • Stayed February 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia S, Director of Operations at Quality Inn & Suites, responded to this review, March 3, 2015
Dear Wingate Dawg,
Thank you so much for your great review of our hotel. I'm very happy to hear that you enjoyed our hotel, our hotel and had a great experience with our staff. We take great pride in making each guests experience a memorable one. We hope to see you again the next time you're in the Williamsburg area.
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Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 28, 2015

We went in July 2013, after going to d.c. The breakfast is good, the beds were meh, comfortable unless you sleep on the couch bed. The pool had styrofoam pieces in a corner but other wise, it was okay. The room we had was near the pool and a metal part of the bed was sticking out. The cleaning people didn't finish the beds though. The wi if worked great and the showers were nice. A little bit outdated but it was alright.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia S, Director of Operations at Quality Inn & Suites, responded to this review, February 13, 2015
Dear Renee M,
Thank you for reviewing our hotel from your stay in July of last year. I am happy to hear that you enjoyed breakfast, the wifi, and the showers. As for the comfort and condition of the bed, I do apologize. I am happy to say that we have made several changes/upgrades in our rooms since your last stay with us in July. I hope that the next time you're in Williamsburg you will come stay with us to see these changes.
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Baltimore, Maryland
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 5, 2015

Nice stay for overnight I would not stay here for a week.

I wish I had paid better attention to the room I generally do Not stay in hotels that are outdoor like a motel too many bugs welcome themselves in. Staff was nice and friendly and very accomdating rooms were clean and well kept overall we had a pleasant stay just not appropriate for a week according to my standards.

  • Stayed December 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia S, Director of Operations at Quality Inn & Suites, responded to this review, January 8, 2015
Dear Travelingirl45,
Thank you for taking the time to review our hotel. It's always great to hear that our staff was friendly and accommodating, and the room was clean and well maintained. I hope you had an opportunity to enjoy the daily hot breakfast during your stay. I understand your concerns about the exterior entrance and sincerely apologize that it did not meet your expectations. We have tried to make several renovations without losing the integrity of the property and will continue to do so.

We hope to see you the next time you're in Williamsburg.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 5351 Richmond Rd., Williamsburg, VA 23188
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 79 Hotels in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 165
Official Description (provided by the hotel):
The Quality Inn & Suites® hotel is ideally located in Virginia's historic triangle of Williamsburg, Jamestown and Yorktown. This Williamsburg, VA hotel is close to Busch Gardens Williamsburg amusement park, Water Country USA water park, Colonial Williamsburg outdoor history museum, the College of William & Mary, Williamsburg Pottery Factory and the Jamestown Settlement. Newport News Williamsburg International Airport is less than 15 miles away. Military bases such as Fort Eustis, Camp Perry and Naval Weapons Station Yorktown are nearby. ... more   less 
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Also Known As:
Clarion Inn And Suites
Clarion Hotel Williamsburg
Clarion Williamsburg

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