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“Nice Hotel for a Great Price!” 5 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.5 of 5 Hotel   |   5351 Richmond Rd., Williamsburg, VA 23188   |  
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Ranked #47 of 79 Hotels in Williamsburg
Wilmington
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Nice Hotel for a Great Price!”
5 of 5 stars Reviewed 2 weeks ago

This hotel is an older style property but our room had recently been renovated and was very clean and comfortable! The bed was quite comfortable and the bathroom was very clean. The lobby is huge and welcoming, breakfast was good, hot and cold foods, fruit, etc. and an attendant was present at all times keeping things replenished and tables clean. All the staff we encountered were friendly and pleasant. This hotel is only a couple of blocks from the huge outlet mall. Overall a pleasant stay and a great value in Williamsburg.

  • Stayed February 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia S, Director of Operations at Quality Inn & Suites, responded to this review, 3 days ago
Dear Wingate Dawg,
Thank you so much for your great review of our hotel. I'm very happy to hear that you enjoyed our hotel, our hotel and had a great experience with our staff. We take great pride in making each guests experience a memorable one. We hope to see you again the next time you're in the Williamsburg area.
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46 reviews from our community

Traveler rating
    15
    14
    8
    6
    3
See reviews for
19
12
1
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 28, 2015

We went in July 2013, after going to d.c. The breakfast is good, the beds were meh, comfortable unless you sleep on the couch bed. The pool had styrofoam pieces in a corner but other wise, it was okay. The room we had was near the pool and a metal part of the bed was sticking out. The cleaning people didn't finish the beds though. The wi if worked great and the showers were nice. A little bit outdated but it was alright.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia S, Director of Operations at Quality Inn & Suites, responded to this review, 3 weeks ago
Dear Renee M,
Thank you for reviewing our hotel from your stay in July of last year. I am happy to hear that you enjoyed breakfast, the wifi, and the showers. As for the comfort and condition of the bed, I do apologize. I am happy to say that we have made several changes/upgrades in our rooms since your last stay with us in July. I hope that the next time you're in Williamsburg you will come stay with us to see these changes.
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Baltimore, Maryland
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 5, 2015

Nice stay for overnight I would not stay here for a week.

I wish I had paid better attention to the room I generally do Not stay in hotels that are outdoor like a motel too many bugs welcome themselves in. Staff was nice and friendly and very accomdating rooms were clean and well kept overall we had a pleasant stay just not appropriate for a week according to my standards.

  • Stayed December 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia S, Director of Operations at Quality Inn & Suites, responded to this review, January 8, 2015
Dear Travelingirl45,
Thank you for taking the time to review our hotel. It's always great to hear that our staff was friendly and accommodating, and the room was clean and well maintained. I hope you had an opportunity to enjoy the daily hot breakfast during your stay. I understand your concerns about the exterior entrance and sincerely apologize that it did not meet your expectations. We have tried to make several renovations without losing the integrity of the property and will continue to do so.

We hope to see you the next time you're in Williamsburg.
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centralpa.
Top Contributor
68 reviews 68 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 20, 2014

Pets welcome, Close to restaurants and shopping. Staff was very helpful. We were in Williamsburg for Grand Illumination, and our stay was very pleasant. We had our lab with us and had no issues, Free breakfast is also good

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia S, Director of Operations at Quality Inn & Suites, responded to this review, December 26, 2014
Dear justsleep,
Thank you so much for taking the time to review our hotel. We are happy to hear that you had a pleasant stay. I hope you enjoyed Grand illumination. It's also good to hear you brought your lab and didn't have any issues. We know how dogs are an important part of the family, so our goal is to make everyone feel as comfortable as possible.

We hope to you all of you again on your next trip to Williamsburg!
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Newmanstown, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 30, 2014

Stayed during the Thanksgiving weekend. Staff very friendly and helpful. The cost for the room was very good. Buffet breakfast was great. Nice dining area and the food was delicious. The room we had was average but supplied our needs. We had a microwave and refrigerator. Room could have better lighting to make it more brighter. Location of motel was excellent. Close to many restaurants, outlets, and historic Williamsburg.

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia S, at Quality Inn & Suites, responded to this review, December 3, 2014
Dear KarDal,
Thank you very much for taking the time to review our hotel. We appreciate your wonderful comments about your stay with us during Thanksgiving weekend. Your comments will be passed along to our staff. We have also given the information about the lighting situation to our owner. The hotel is constantly making upgrades/renovations and will take your recommendation into consideration.

We look forward to seeing you on your next trip to Williamsburg!
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Ashburn, Virginia
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 29, 2014

We stayed here recently for a soccer tournament at the Warhill Sports complex. I typically stay at Hilton Hotels but the team booked this hotel. The hotel was old and smelled. The rooms were outdated and still had box tv. We were put in the back building with inadequate heating and cooling. Beds were old and very uncomfortable. Would not recommend this hotel.

  • Stayed November 2014, traveled with family
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia S, Director of Operations at Quality Inn & Suites, responded to this review, December 10, 2014
Dear Glenn F,
Thank you very much for the candid review of your stay at our hotel in November. Your feedback is extremely valuable, as we strive to improve with each guests stay. I appreciate your comments about the room needing to be updated. We have made many upgrades/repairs to the back building and have plans for additional upgrades in the next few months. I do apologize for any inconvenience this may have caused you. I am happy to say that we will also be installing new flat screen TVs by the end of the year to all our rooms.

We hope you will visit us again and provide us with the opportunity to turn your experience around. Happy Holidays!
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Fryeburg, Maine
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 23, 2014

I started my stay at the end of August and departed in November. I found all the staff pleasant and helpful. Offering ideas on where to eat places to visit as well as making me feel very comfortable away from home.
Even have a notary on hand which came in quite handy. Most importantly felt safe as I was traveling alone. Would recommend this hotel to others and if I am back in the area would plan on staying.
A special thanks to Marci, Mario, and Georgia keep on smiling.

Stayed August 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia S, Director of Operations at Quality Inn & Suites, responded to this review, December 3, 2014
Dear legalrn06,
Thank you so much for taking the time to review our hotel! We appreciate the great comments about your extended stay. It is very important to us know that our guests feel safe and secure. I will pass along your comments. Our staff appreciates it when their hard work is noticed.

We look forward to seeing you again on your next visit (business or pleasure).
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 5351 Richmond Rd., Williamsburg, VA 23188
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 79 Hotels in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 165
Official Description (provided by the hotel):
The Quality Inn & Suites® hotel is ideally located in Virginia's historic triangle of Williamsburg, Jamestown and Yorktown. This Williamsburg, VA hotel is close to Busch Gardens Williamsburg amusement park, Water Country USA water park, Colonial Williamsburg outdoor history museum, the College of William & Mary, Williamsburg Pottery Factory and the Jamestown Settlement. Newport News Williamsburg International Airport is less than 15 miles away. Military bases such as Fort Eustis, Camp Perry and Naval Weapons Station Yorktown are nearby. ... more   less 
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Also Known As:
Clarion Inn And Suites
Clarion Hotel Williamsburg
Clarion Williamsburg

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