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“Nice Hotel GREAT VALUE” 5 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.5 of 5 Hotel   |   5351 Richmond Rd., Williamsburg, VA 23188   |  
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Ranked #45 of 78 hotels in Williamsburg
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“Nice Hotel GREAT VALUE”
5 of 5 stars Reviewed 4 days ago NEW

Staff helpful. Great Value and rooms were clean and up to date. I was pleasantly suprised at arrival. After spending $55 a night for two double beds, this hotel is on par with more expensive hotels. The breakfast buffet, my kids are still talking about it. scrambled eggs were amazing. fresh coffee, orange juice, yogurt, cereal, etc. everything I could want and more. We are definitely returning to Williamsburg, Va next summer and we'll be sure to stay at Quality Inn & Suites. Did I mention the location, close to many places to eat, shop (outlets) and Busch Gardens & Water Country.

Richard Strickland
Baltimore, Maryland

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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26 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Fryeburg, Maine
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The staff is very helpful, the room is bright and light, comfortable space. Rooms are clean, with some minor wear at some points.
Has a complimentary breakfast, pretty standard fare. Laundry facility is single washer/dryer.
Had an issue with a wasp nest outside my balcony, alerted staff and issue was resolved quickly.
Was made to feel welcomed, given pointers on where to go, what to see while in the area.
Only real downside, it is close to the railroad, and it is active. But, after the second time it went by I tuned it out.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windber, Pennsylvania, United States
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

$59 per night, got Us a clean room, with a balcony and couch, a bed with four pillows, a nice pool, and a pretty good free breakfast in the morning. We had eggs, toast and jelly, fried potatoes, bacon, orange juice and a donut. They also had sausage, apples, oranges, yogurt, cranberry juice, and lemonade, cereal, and oatmeal. For the price, this hotel exceeded my expectations. I would stay again, I personally loved that the pool that went up to 8 feet, but did have a 3 feet area. Close to busch gardens which is where we were visiting, maybe ten minutes.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Tough news first--there was a lot of good, also included in review!

This room (117) could have been nice but had some issues that resulted in my complaints about the quality. I notified the front desk twice--the first time (after our first night), there was an immediate attentiveness and I was asked if I would mind maintenance going into the room to fix it, to which I quickly agreed. I never saw any change. The second time (checking out), they were kind enough to give me a $2 discount (not a typo). Here's the rundown:

- Toilet was loose and felt almost unsafe to sit on--very unsteady.
- Toilet paper holder partially ripped out from wall--barely hanging in there with a big hole in the drywall. It came out of wall at least once while we were there, exposing a sharp screw.
- Top latch to door broken--could move latch over, but the piece it catches on was broken off, so it was pretty useless

Some cosmetic issues also detracted from the stay. They included:
- Numerous scratches on the dividing wall
- Torn upholstery on couch arm
- Scratches/marred wood furniture
- Loose handles on sink and toilet
- Bureau drawer falling apart

Despite this, we really had a nice stay and would come back--just to another room! If they would spend an hour or two fixing up these issues, it would be a great room--hope they will.

We liked:
- Convenient to Busch Gardens and Water Country.
- Great pool/patio area
- Good breakfast with nicely renovated breakfast room
- Great for kids
- Potential for good rooms
- Non-smoking rooms
- Check-in staff so friendly you couldn't help but smile :)

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, United States
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice little hotel. Clean and friendly. The buffet breakfast is very good. There are a lot of restaurants, including a very popular sea food restaurant across the drive way. We didn't eat there, but there were lines outside every nice. The pool is nice as well. Very close to a large outlet mall. Over all, we really enjoyed our stay there. I would recommend it.

Room Tip: This is a nice hotel for families. There is one elevator on the left hand side of the hotel.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
King of Prussia, Pennsylvania
1 review
2 of 5 stars Reviewed 3 weeks ago

room was clean when I checked in . The next day they trash and picked up dirty towels in morning and then around 330 in afternoon come back to clean room after they get all the rooms ready for new people checking in. . they didn't care about your second night . told front desk I need towels then I called them a second time . . Around 345 a knock on door to clean room had to get ready to go out for the night. Lighting was poor in room . This is not quality

Room Tip: don't go by the pictures you see on line
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  • Stayed August 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed 3 weeks ago

Right where all the action is. Only 5 minutes from the Outlets, Colonial Williamsburg, and great BbQ. Not bad for the price either. We stayed 2 nights just as a small getaway and everything was great for us. The breakfast was amazing too so we didnt have to fight the crowds at all the pancake stops.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 5351 Richmond Rd., Williamsburg, VA 23188
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 78 hotels in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Official Description (provided by the hotel):
The Quality Inn & Suites® hotel is ideally located in Virginia's historic triangle of Williamsburg, Jamestown and Yorktown. This Williamsburg, VA hotel is close to Busch Gardens Williamsburg amusement park, Water Country USA water park, Colonial Williamsburg outdoor history museum, the College of William & Mary, Williamsburg Pottery Factory and the Jamestown Settlement. Newport News Williamsburg International Airport is less than 15 miles away. Military bases such as Fort Eustis, Camp Perry and Naval Weapons Station Yorktown are nearby. ... more   less 
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Also Known As:
Clarion Inn And Suites
Clarion Hotel Williamsburg
Clarion Williamsburg

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