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Fairfield Inn & Suites Williamsburg: Traveler Reviews

2.5 of 5
1402 Richmond Rd., Williamsburg, VA 23185
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Fairfield Inn & Suites Williamsburg
Ranked #42 of 81 hotels in Williamsburg
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174 reviews from our community

Traveler rating
    46
    52
    43
    22
    11
See reviews for
Families
83
 
Couples
32
 
Solo
7
 
Business
14
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Wilkes-Barre, Pennsylvania, United States
1 review
“Professionally comfortable”
5 of 5 stars Reviewed January 24, 2013

The front desk staff was extremely courteous and friendly front check- in to check out. The manager Joy was tremendously accommodating and professional. The lobby was very clean and well lit which made us feel safe, the room was as if we were sleeping in our own house and cozy. The breakfast was fulfilling and had a wide variety of healthy choices as well. The staff also was diligent at the cleanliness of the food areas and dining hall. We would recommend this hotel to all who visit Williamsburg.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Kris E about Fairfield Inn & Suites Williamsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gcmphffw, Guest Relations Manager at Fairfield Inn & Suites Williamsburg, responded to this review
January 25, 2013
Hi Kris! Thank you so much for taking the time to share your experience at our hotel on Trip Advisor. We are so glad to hear that you enjoyed your visit. Thanks you so much for your kind words.... I will be sure to share your posting with all staff members If you are ever in the area again we hope you will keep us in mind when booking your future stay.

Joy Mason
Guest Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“Not exactly up to brand standards”
3 of 5 stars Reviewed January 23, 2013

I am a big fan of the Marriott rewards program and usually find their properties quite consistent and nice. However, this property in Williamsburg sadly suffers from the faults of many others in the area, despite the national brand. It is just not quite up to Marriott standards. Chipped furniture in the rooms, uncomfortable sofa that felt like the springs were going to pop out at any moment, stained carpet in hallways - just overall more tired than fresh. Management needs to get this up to national standards.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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See 3 more reviews by dls515 for Williamsburg
Ask dls515 about Fairfield Inn & Suites Williamsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gcmphffw, Guest Relations Manager at Fairfield Inn & Suites Williamsburg, responded to this review
January 25, 2013
Thank you for taking the time to tell us about your recent stay with us here at the Fairfield. I am sorry to hear that your stay with us was not up to the normally high Marriott standards we strice to maintain. I apologize for this and would welcome the opportunity to discuss it further with you, feel free to reach me directly 757-645-3600 ext 4000.

Joy Mason
Guest Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falls Church, Virginia
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Nice, clean, free breakfast!”
4 of 5 stars Reviewed January 19, 2013

The rooms were nice and clean. Very comfy bed!

The free breakfast includes a waffle station, eggs, bacon, cereal, fresh fruit, fruit juices, milk, coffee, yogurt, granola... lots of goodies to choose from; you will not leave hungry.

Staff is friendly and efficient.

Room Tip: Higher rooms are quieter.
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Laura T for Williamsburg
Ask Laura T about Fairfield Inn & Suites Williamsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gcmphffw, Guest Relations Manager at Fairfield Inn & Suites Williamsburg, responded to this review
January 21, 2013
Thank you for telling us about your stay with us. Fairfield Inn's have been working on expanding their selection at breakfast by adding scambled eggs and sausage, as well as the Rio Citrus fruit salad to the menu. We hope you enjoyed your time in Williamsburg, and if you are ever in the area again we would love to have you stay with us.

Joy Mason
Guest Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Great experience!”
5 of 5 stars Reviewed January 15, 2013 via mobile

Helpful staff, clean rooms & close to everything. What a nice find. Being right on Richmond road means you're within walking distance to numerous dining establishments, both casual and fine dining, buffets, American cuisine, Thai, Mexican, all within a five minute walk.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Esserr123 about Fairfield Inn & Suites Williamsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gcmphffw, Guest Relations Manager at Fairfield Inn & Suites Williamsburg, responded to this review
January 21, 2013
I am so glad you enjoyed your stay with us, thank you for taking the time to review our hotel. We are certainly lucky to have such a wonderful and convienient location in Williamsburg. We hope that you will chose to stay with us again on your next visit to this area.

Joy Mason
Guest Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Holland, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
“Nice hotel”
3 of 5 stars Reviewed January 9, 2013

Stayed here on a bus trip. When researching I was disappointed it wasn't closer to Colonial Williamsburg (as in walking distance). However, it is conveniently located near several eateries, a Wall Greens and a Whitley's Peanuts. The room was roomy. The bed was comfortable. The staff was very helpful and polite. The breakfast included eggs and sausage as well as waffles and the usual fair.

Room Tip: Try for the top floor.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by Ruth F for Williamsburg
Ask Ruth F about Fairfield Inn & Suites Williamsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gcmphffw, Guest Relations Manager at Fairfield Inn & Suites Williamsburg, responded to this review
January 11, 2013
Thanks for your kind comments about our hotel staff and hotel - we appreciate the feedback
Should you be in the area again please do not hesitate to contact me to make a reservation

Joy Mason
Guest Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Williamsburg

Also Known As:
Fairfield Inn & Suites Williamsburg Hotel Williamsburg
Fairfield Inn And Suites Williamsburg
Fairfield Inn & Suites Williamsburg Hotel
Fairfield Inn Hotel Williamsburg
Fairfield Inn Williamsburg
Fairfield Williamsburg
Williamsburg Fairfield
Williamsburg Fairfield Inn
Address: 1402 Richmond Rd., Williamsburg, VA 23185
Phone Number:
Region: United States > Virginia > Williamsburg
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 81 hotels in Williamsburg
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Just 1 mile from Colonial Williamsburg and 2 miles Premium Outlets, Fairfield Inn & Suites by Marriott is situated in the heart of the area's top attractions. This Williamsburg VA hotel provides visitors with easy access to the adjacent Merchants Square, plus the College of William & Mary. Complete your tour of Virginia's Historic Triangle with visits to nearby Jamestown and Yorktown. Our hotel near Busch Gardens, Water Country USA, Williamsburg Winery, and Williamsburg Pottery equals fun around every corner! Golfers will have more than a dozen renowned championship courses to choose from at our hotel near Williamsburg golf courses such as Golden Horseshoe, Kingsmill, Kiskiack, Ford's Colony and Williamsburg National. An ideal location plus amenities such as luxury bedding, complimentary Internet access, complimentary continental breakfast, indoor pool, fitness center, business center, Market and on-site laundry make Fairfield Inn & Suites the perfect choice for your visit to Williamsburg! ... more   less 
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