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“The hotel was very convenient and pet friendly but the room...” 3 of 5 stars
Review of Days Inn Colonial Williamsburg/Downtown Area

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Days Inn Colonial Williamsburg/Downtown Area
2.0 of 5 Motel   |   902 Richmond Road, Williamsburg, VA 23185   |  
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Stay 2 Nights Save 15%
Ranked #55 of 79 Hotels in Williamsburg
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313 reviews from our community

Traveler rating
    42
    97
    76
    56
    42
See reviews for
144
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Mechanicsville
1 review
3 of 5 stars Reviewed March 20, 2013

The was not modernized. Drapes didn't fully cover the window. Bed and pillows were to soft. Poor lighting. Door didn't close properly. Outside walkways not properly lit.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon A, Front Office Manager at Days Inn Colonial Williamsburg/Downtown Area, responded to this review, April 22, 2013
Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Sincerely,

Shannon Atwood
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nyc
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 8, 2013

First of all I used my points for this stay, I used 14000 of my points for a place that it really doesn't deserve that rate ..10000 would have been more it's value. The room was dark, even with all the lights on, also our room was connected to two other rooms which that didn't make me too comfortable at all, rug and linen were jaded and worst of all it didn't had an elevator so we have to lug our luggage one floor up.... We didn't tried their breakfast so I can't comment about that.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon A, Front Office Manager at Days Inn Colonial Williamsburg/Downtown Area, responded to this review, April 22, 2013
Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Sincerely,

Shannon Atwood
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 25, 2013

Nice place for the money, clean rooms , heat/ac was tough to adjust. Friendly staff. If you are an ATT subscriber service in the hotel is horrible and connecting to wifi was impossible, only people with Verizon or sprint fared well.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon A, Front Office Manager at Days Inn Colonial Williamsburg/Downtown Area, responded to this review, April 22, 2013
Thank you for posting your comments about your recent stay with us. We are glad to hear that you enjoyed your stay. We hope to see you again in the future.

Sincerely,

Shannon Atwood
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Canada
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed February 24, 2013

I have never experienced anything like this stay. We were given a room that hadn't been cleaned. Dirty, damp towels were hung back up in the bathroom. I found pubic hair between the sheets and long black hair on the pillow case. The carpet was stained and hadn't been vacuumed. I wore flip flops in and out of the shower because of the state of the tub. All in all, disgusting from start to finish. After I complained, our sheets and towels were replaced but the "new" clean towels were badly stained and the sheets were threadbare. I don't believe the carpet was ever vacuumed. Breakfast was also very disappointing. There was little available other than waffles and bagels. When I asked if there was any fruit, the server just shrugged. Shannon, the woman at the front desk was pleasant and I was offered a free night in points to compensate for the disastrous stay. The Manager was missing in action throughout and did not contact me to explain or apologize. He also didn't credit me with the promised points. After calling and emailing, I contacted customer service for Days Inn. It is a shame. The hotel is in a great location but my stay was a nightmare from start to finish. Be warned.....

Room Tip: Stay somewhere else.
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  • Stayed November 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon A, Front Office Manager at Days Inn Colonial Williamsburg/Downtown Area, responded to this review, February 27, 2013
Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Colonial Williamsburg/Downtown Area

Address: 902 Richmond Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 79 Hotels in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Colonial Williamsburg/Downtown Area 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Days Inn Colonial Williamsburg/Downtown Area Hotel Williamsburg
Days Inn Williamsburg
Williamsburg Days Inn

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