We were worried because of the other reviews, but our stay was great. We stayed for 3 nights on the 4th floor. I will not bring my luggage into a room until I check everything. We walked in, the room was very clean. I carry my own Clorox wipes and spray, since I am a nut about germs, I did use them in the bathroom which was clean, but a little worn and small, but it fits the age of the hotel. We had a microwave and fridge in the room, which did take up all the outlet's, but I discovered another 1 on the base of the desk lamp, and since I travel with a 3 plug outlet I had plugs for my computer and cell phone also. The front desk staff was very helpful and nice. Everyone in housekeeping was very friendly, even if we were just walking past them in the hall.
We ate at the hotel for breakfast and the food was very good, and the staff was fun. We did not get to use the pool since all our time was spent at the parks, Busch Gardens and Water Country are within a 4 mile drive from the hotel. During our stay there they were replacing the old TV's with new LG's. I did not spend any time on the 1st floor where all the pet's are so I cannot comment on that. Nor the 2nd floor where the pool is. We are going back in a few month's, and I will be staying here when we do. It is an older hotel, so don't expect it to look like a new one.
If you want a clean, safe, friendly place to stay consider the Clarion on York Street.
I think the 3rd and 4th floors are the newer part of the hotel.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thanks you for staying with us. We pride ourselves on service and cleanliness. Our hotel is in need of upgrades and we plan to do them this coming off season. I look forward to your return visit and will ensure another great stay.
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