First off I feel compelled to set the record straight in reference to a recent review written by Bobaloo. I drive an SUV, an Escalade to be exact. (just giving a point of reference in regards to the size of my vehicle b/c it's important) We had absolutely no problems getting in & out of the garage for 3 days. No parking worries for those who drive SUV's, you most certainly can access the garage at the WHH. If by chance you do happen to park on the outside parking lot (directly behind the hotel/garage) you will NOT be walking the length of two football fields, trust me. "Easily 250 yards". Wow Bob, that 's one huge parking lot. They should be so lucky to own a lot that size. That would be a true money maker w/ the college right there, can you imagine? The outside parking lot CAN NOT be any longer than 35-40 yards at best. "The only hotel access was in the front". That's baffling to me & it's not true at all. You DO NOT have to walk all the way around the entire building, if you park in the lot or in the garage, to gain entrance/access the hotel. There are entrances right inside the garage. If you park in the lot simply walk through the garage, go to the elevators, then take the elevator to your designated floor/area.
That reminds me. We parked, momentarily, by the front entrance of the hotel to check in when we first arrived. That's what we usually do. After our brief check in we went outside to park our SUV for the day & the doorman was the one who told us to park the Escalade INSIDE the garage. (mind you we had to drive around the back to find the proper entrance, which the doorman clearly & thoroughly explained to us)
As to the another recent review that said "we asked where to park. The directions were so vague that we eventually gave up and parked a long distance away". All you have to do is drive around the one side of the hotel toward the back, you can only go in one direction, then read the signs. Obviously there is no parking in front of the hotel b/c there is a road there so use a little common sense & pull around back like you would at any other place.
We got an incredible deal on Travelzoo. 2 nights w/ a $70 dining voucher, for either restaurant on site, for a grand total of $135. Well worth every single penny. This was a mini get away from the house, job, kids, dogs trip. We actually stayed here on Labor Day for 2 nights. (Mon-Wed) We spent two nights in Richmond prior to this trip so were already in relaxation mode. My husband & I both thought the hotel was welcoming, inviting & very charming when we initially walked inside. We arrived around 12:30, surprised we checked in so early but unfortunately the maid was still servicing our room, no big deal. (I think we got in the room right around 1:30) We took the opportunity to walk around the property to familiarized ourselves w/ the place.
They have a very nice courtyard just beyond the lobby., another inviting spot to simply relax. One of the main reasons I chose this place, aside from the phenomenal deal, was b/c of their lovely outdoor pool. I love to swim & the pool was extremely adequate, it was on the smaller side but we basically had it all to ourselves for almost 3 days & I really enjoyed myself. The pool towels are located in the outside bathrooms directly next to the pool. (those outside bathrooms are extremely convenient when you are soaking wet) Lots of seating available around the pool, great loungers as well as shaded tables w/ chairs. It's a very tranquil spot indeed.
We had no real issues during our stay. We were on the first floor facing the street, no noise complaints from our neighbors nor form the street itself, very quiet. The size & layout of our room was great, lots of space to move around. Fairly large closet w/ plenty hangers. Our bed & pillows were comfortable. Our sheets were absolutely fine & we had plenty plush towels abound. Lots of hot water along w/ decent water pressure from the shower head. The room was spotless/immaculate upon arrival, no funny smells whatsoever either. The complimentary/free WiFi worked like a charm inside the room. The older model TV didn't bother us one bit. (we didn't visit to watch much TV anyhow but I can see that this may bother some folks in this day & age) Ask for a small frig if you need one, they charge $10 a day, so just send in a request w/ your reservation if need be. When we entered the room I noticed the frig wasn't there so I called the front desk, it was delivered in less than 10 minutes. A long dresser would have been a nice touch since there wasn't much in the way of drawer space. The room certainly had the space for a huge dresser. We had to sinks in the room, one in the bathroom & one on the outside of the bathroom directly across from the closet. No safe in the room so plan accordingly. The furniture fit the feel & style of the hotel, it added character & tied in very well, very complimentary throughout. A little outdated to some but it was just fine for us. Everything was in working order in the room but two things worth improving on are the noise coming from the AC vent in our room. (I think we were in room 126) It had a very loud whistling noise but we sort of got used to it, we had no choice in the matter. Realizing that the building is more than 40 years old I don't see how the second improvement can be corrected. It's impossible w/ out a complete renovation of the bathroom/shower area but here goes. My husband is a little over 6 feet tall & he had to basically shower on his knees. It sounds funny I know but there is hardly any headroom in the shower at all. Tall people will be especially annoyed by this. I even struggled a bit under the shower head & I am only 5'6". Not the end of the world for me but I did feel bad for my husband.
We had dinner at the 415 Grill twice. The food was surprisingly delightful. The servers were very attentive & they had Washington Porter, what else can I say? I was very happy. We didn't try Papillon but we did view the menu & we were able to sneak a peak inside, impressed w/ both.
The area surrounding the hotel is very beautiful so take advantage of it, go for a long walk. Take it all in & enjoy yourself. It's a great place & there are plenty of things to see & do. I highly recommend taking a tour of AleWerks Brewery & also a visit to the Williamsburg Winery. Both were pretty cheap things to do & neither took very long so you had the rest of day to do whatever.
This is a lovely three star hotel but imo it deserves a solid four star rating based on our experience. The ambiance, amenities & the staff are what makes or breaks a hotel & this one far exceeded our expectations. We had a wonderful time but then again we always have a great time when we are away from the kiddos. This was a very nice laid back leisurely trip for us, an unexpected surprise if you will & we will definitely return.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 8, 2012
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Thank you for your feedback on your recent stay. I have passed your positive commentary to my department heads, and apologize for the shower issue your husband experienced. It is on the radar, so to speak, but due to the arrangements there it's not an easy fix.
I would encourage you to sign up for our newsletter (on our website) so you would be notified about exclusive offers and specials that won't be published anywhere else.
We look forward to seeing you on your next trip to Williamsburg.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.