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BEST WESTERN PLUS Historic Area Inn: Traveler Reviews

2.5 of 5
201 Bypass Rd., Williamsburg, VA 23185
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BEST WESTERN PLUS Historic Area Inn
Ranked #27 of 81 hotels in Williamsburg
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251 reviews from our community

Traveler rating
    82
    64
    55
    26
    24
See reviews for
Families
116
 
Couples
69
 
Solo
7
 
Business
12
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Virginia Beach, VA
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Pleasantly surprised”
4 of 5 stars Reviewed October 7, 2012 via mobile

My husband and I checked in on a Thursday and will check out tomorrow, Monday. Our stay was very enjoyable. The room was clean, bed comfortable, and every single staff member we encountered was extremely polite and helpful. I'm not a big breakfast fan but my husband is and he was satisfied with the free breakfast. I did, however, enjoy the coffee every morning. We didn't bring bathing suits but will next time. We visited the pool area and it appeared to be well maintained and the water temperature was perfect. Wifi was a little slow but not anything that would deter us from staying again. I also wish the bed pillows weren't so small but it seems all the hotels we have stayed in have the smaller pillows these days. Overall I would rate this a hotel to definitely book in the future. We really, really enjoyed our stay! ~Mr. & Mrs. Williams

Stayed October 2012, traveled as a couple
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Ask Tina W about BEST WESTERN PLUS Historic Area Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhbgmanager, Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review
October 12, 2012
Thank you so much for the review, always good to hear that we are making someone's stay enjoyable. Hope you are able to stay with us again soon, we...
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Winchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed October 1, 2012

We have stayed here a couple of times now, and enjoyed our stay both times. This time the wifes Sister was with us, and we managed to get the two bedroomed suite. This was great, with two bathrooms, and kitchen, also a lounge. In total we had 3 tv's in there too! Would definately go back again, and in walking distance of the nice Route 66 Denny's restaurant!

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MoparCFCSteve about BEST WESTERN PLUS Historic Area Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhbgmanager, Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review
October 12, 2012
Thank you for your review, we appreciate the feedback and hope to see you again.
Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Great location but needs work”
3 of 5 stars Reviewed September 26, 2012

We stayed two nights and the rooms were fine but the breakfast area was way too small to accommodate the number of guests. On our second morning they were out of most everything and had to send out for provisions. The eating area should be twice the present size.

The rooms were very nice and the service staff was very attentive to our needs but the eating arrangements at the hotel left us with a bad feeling about the hotel.

Room Tip: I would inquire about the breakfast room arrangements, especially during high-occupancy periods.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask john l about BEST WESTERN PLUS Historic Area Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexis W, Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review
September 27, 2012
Thank you for your response and review of your recent stay. Unfortunately during peak periods we do not have many options for additional seating, it just happens to be the way the building was originally constructed. We are working on some alternatives and apologize for the difficulty but we try our best. Once again thank you for your response
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Raleigh, North Carolina
1 review
2 helpful votes 2 helpful votes
“danger”
2 of 5 stars Reviewed September 21, 2012

I stayed for two nights the end of August and the large picture above the bed fell on me for no reason. I had some nice scraps and bruises from it, but nothing serious since it missed my head. When I went to report it to the hotel they didn't even ask if I was ok. They were more concerned with rehanging the picture I think. I told them to leave it down till I was gone. I didn't want to take a chance of it falling on me in the night and doing real harm. I was never offered any form of compensation for my injuries not even a discount or free night. Just a thanks for letting us know. I am tired of corporations not caring about their customers. I will not stay here again. Plus it was not the cleanest of places either.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask TSA40 about BEST WESTERN PLUS Historic Area Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexis W, Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review
November 14, 2012
First of all we would like to apologize for the incident that occured in your room. I assure you that our first concern without a doubt is the guest. An email was sent the same week of the incident with some information, please let us know if this was not received. We value our guest first and foremost, always have always will. Please let us know if you have any questions.
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11 helpful votes 11 helpful votes
“WOW what a stay”
5 of 5 stars Reviewed September 19, 2012

Wow is not enough for this place.
Booked online during my trip for 4 nights got a great price for the days I was going to stay.
Got there great warm welcome at front desk, booked in very fast, got to my room a welcome note great.
Room was so clean and very quiet.
Any questions I had were answered without issue
Breakfast was included eat as much as you like started the day off great
After looking around with what was going on in Williamsburg and surrounding areas, and visiting a few places, there is so much to see historic wise, decided to extend by stay instead of moving on so asked if could get same price on room for extending my stay they said yes so stayed for 8 nights.
Found a great restaurant nearby called Rocco’s .
What a great place to end the day after looking at all the various attractions in the area.
Great food tried getting though the menu too much to do for me, Ribs and steaks were so tasty and big.
Would recommend the Hotel and Rocco’s any time

Room Tip: all rooms appeared to be in quiet parts as hotel is back from any main roads
See more room tips
  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by usaagain for Williamsburg
Ask usaagain about BEST WESTERN PLUS Historic Area Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexis W, Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review
September 27, 2012
Thank you so much for your review and we are more than happy you were able to stay for a week and take in all that our area has to offer. Yes Roccos is fantastic! If over in the US again please stop and see us, take care.
Bill
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Additional Information about BEST WESTERN PLUS Historic Area Inn

Also Known As:
Best Western Historic Area Hotel Williamsburg
Best Western Historic Area Hotel
Best Western Williamsburg
Waller Mill Inn
Waller Mills Inn
Williamsburg Best Western
Waller Mill Inn Williamsburg Va
Address: 201 Bypass Rd., Williamsburg, VA 23185
Phone Number:
Region: United States > Virginia > Williamsburg
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotels in Williamsburg
#26 Family Hotels in Williamsburg
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Located in the center of Williamsburg. The hotel is within walking distance to several restaurants. All rooms come with a microwave and refrigerator. Continental breakfast is included. ... more   less 
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