First the condo. It smelled musty, the master bathroom smelled even worse. The bathroom wallpaper was peeling. The blankets were uncomfortable - hard & scratchy. The heat was mainly upstairs & wouldn't heat the bottom floor, where the bedrooms were, for hours - so we went to bed freezing & would wake up sweating in the middle of the night. The decor was dated. For what it was though it was spacious, had all the creature comforts you need - kitchen, dining area, living room area, washer & dryer, TV, etc… There were 2 & 1/2 baths in the 2 bedroom model, and a fire place.
Second the sales pitch. When we signed up for the 3 night stay w/ tickets to local attractions for 90 - 120 minutes of a time share pitch we were told we could do the pitch as soon as we got there, the day we were checking in. When I called to make reservations we were told we couldn't do that, we could only do the pitch the next day or two after we arrived. The problem with this is they only give you the tickets after the pitch so couldn't plan a whole day activity on the 2nd day. So Monday morning at 9AM we schedule the 90-120 minute pitch. We were there for over 4 hours! The woman that talked to us was very nice, she was personable & chatty. She talked to us about her family - her daughter's problems, her sister's problems, her husband, her step mother, etc…, she even asked our advice & thoughts on these subjects. Well almost 2 hours go by & then she starts the pitch. We think ok, we'll listen for 20 minutes & say no & leave. Nope, she still did her full pitch, got her manager to do his, we had to still look at the condo's & say no about 15 times before they "signed us out". Even then someone else tried another pitch before she'd give us our tickets. Now yes, I know this is timeshare sales & their job is to sell the condos to us; but 90-120 minutes is not 4 hours. We could have walked away but then we wouldn't get the tickets we were there for. It was a good deal, the 3 nights stay & the tickets for the time we would have given for the pitch; but it was annoying & simply not right to have sit there for the extra long therapy session we had to give. Though I do hope that things work out for her daughter & sister.
Third the plantation itself. It wasn't bad, but there didn't seem like there was much to do in it. They have great plans for the future, like "Main Street" - an area with shopping & food so you won't have to leave the plantation for anything, but they're looking at that being built & ready within 10 years. That's a long way off. For now the only food is a BBQ truck that has a tent near it, the food was not great & they ran out of mac-n-cheese by 1:30PM. There are a few pools, only 1 indoors that we saw so when it's cold there's only 1 to use. Maybe there are more things to do for families with children, but I didn't see too much. But for families without children, not much to do.
FYI, if you do want to buy there say no a few times & the price drops dramatically. For every other year a 1 bedroom was $9,900, 2 bedroom was $10,900 - they went as low as $7,900 on the 2 bedroom. And when we went to sign out the other woman offered us an "Easter Special" they were promoting for just that weekend - $4,900 on a 1 bedroom.
If you are going to go here for a timeshare pitch to get tickets & a hotel stay make sure you are all business when it comes to the pitch - don't talk personal BS, just go right to the pitch & say no a lot, then go upstairs, say no again & then go have fun in Williamsburg &/or Busch Gardens.
Stay in the units with the bedrooms on a basement level or a top level b/c the walls are thin &...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 23, 2013
We are truly sorry that your accommodations did not meet your needs. When that occurs, we insist that our Owners and Guests let the Front Desk know so that immediate adjustments can be made. For your next visit, we recommend that you request one of our Townes units. It is spacious with a wonderful design and lay-out with everything on one level…and has its own “Townes Pool!” Our professional Sales Staff should adhere to the same high standards that our Executive Management and Board expect from all its employees. We sincerely apologize that was not the case during the valuable time you spent participating in our Resort Tour. It is our practice to investigate the details of your claims and make the necessary adjustments/improvements. In addition we can boast a variety of activities on site such as Casino Nights, Wine Tastings, Dinner Parties, Featured Movies, etc. And, we are just moments away from some great restaurants that also have exciting evening events. We would be pleased to get another opportunity to host you during your next visit to Williamsburg, VA. King’s Creek is a great place to call “home” while here. Let us prove it!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.