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“Pleasant Surprise” 4 of 5 stars
Review of Baymont Inn & Suites Warrenton

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Baymont Inn & Suites Warrenton
2.0 of 5 Hotel   |   7379 Comfort Inn Drive, US 29, Warrenton, VA 20187 (Formerly Nuevo Inn & Suites)   |  
Hotel amenities
Ranked #4 of 6 hotels in Warrenton
Camp Hill, Pennsylvania
Top Contributor
74 reviews 74 reviews
22 hotel reviews
Reviews in 35 cities Reviews in 35 cities
13 helpful votes 13 helpful votes
“Pleasant Surprise”
4 of 5 stars Reviewed May 22, 2013

First time at this place. It was clean, beds were comfortable and the staff was friendly and helpful. Quiet even though we faced the highway and were downstairs. We'll stay there again next year for the Old Town Warrenton Festival.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa A, Manager at Baymont Inn & Suites Warrenton, responded to this review, July 5, 2013
Dear Edd R, We are glad that you enjoyed your stay with us and were able to share your
experience with other travelers. We look forward to seeing you on your next trip to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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63 people have reviewed this hotel

Traveler rating
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    11
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Silver Springs, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 21, 2013

We were in town for a wedding and with other family and friends booked 5 rooms, in two different buildings, for multiple nights.

At 3 am on our last night the fire alarm went off. When we all returned to our rooms we found that two of the five rooms had bed bugs. We captured two of the bugs, took one to the office and kept the other in an empty bottle, which we still have.

Despite the 'living' proof, the hotel denies that they have bed bugs. However, two of the folks here for the wedding are professional pest control experts. One for a county-wide school system and the other owns his own business. Bed bugs are difficult to find, but easily identified when you do see them...do the research and decide if you really want to take the chance of bringing them back home with you.

Also, the security issue with the exterior doors in the isolated back building has still not been addressed. Anyone can walk into the interior hallway...the doors are unlocked day and night.

This was our second stay and needless to say our last.

That said...the hotel was reasonably clean otherwise and the staff is pleasant.

Stayed May 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa A, Manager at Baymont Inn & Suites Warrenton, responded to this review, May 24, 2013
Dear Ms. Helen W,

We want to thank you for taking the time to post your feedback from your last stay with us. We are glad to hear that you were able to interact with our pleasant staff. We do understand your concern when finding insects in your hotel room, and we want to thank you for bringing this to our attention. We did contact our local pest control company that has been a part of our preventive maintenance and they did not find any kind of infestation in the rooms. We will however continue to monitor and treat the rooms to insure there are no future problems. As you had mentioned, they are hard to find and easily can hitchhike their way in with the assistance of guests and their belongings. This can make it nearly impossible for any establishment to assure this is never an issue. With this in mind, we have and will
continue to be proactive with our maintenance, and housekeeping department to help prevent any problems now or in the future. Again thank you for your feedback.
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Travelers are raving about these Warrenton hotels

Alexandria, Virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 13, 2013

The first room I had was downstairs- no phone and only one of three lightbulbs worked. They moved me to a better room- all was fine. The sheets, etc were clean, but the property itself is worn out and run down. It is not worth saving ten or twenty bucks over the 1000% better Holiday Inn. Mostly, I found the rear of the property unsafe for solo women travelers. Deserted, not many guests around and questionable locks on hallway access doors- I never found it locked to key card only access. All that said, staff was great and accommodating. I won't be back but that is only a reflection of the state of the property, not the customer service.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa A, Manager at Baymont Inn & Suites Warrenton, responded to this review, May 16, 2013
Dear Joey 213,

Thank you for taking the time to review your recent stay with us. We are glad that you were able to experience our teams great customer service. We also want to thank you for your feedback in regards to your concern with the safety issues. Safety is also a top priority for us and we have been working closely with the ownership and maintenance to ensure that all locks are in proper working order. We would also like to share that the ownership is aware that over time age will show itself and we have our 1st phase of some property renovations scheduled to start soon. Please feel free to visit our website for latest updates. We hope to get a chance to have you as our guest in the future.

Thank you again for your review,
Nuevo Inn & Suites Management and Staff
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Ocean City, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 26, 2013

I'm a US government employee, working for the US Navy. I stayed at Nuevo Inn recently based on recommendations from our assistant at work. Considering all the pressures we have at our work on keeping costs on travel low, it's a challenge to find lodging that provides a quality stay but at a cost that doesn't eat up our travel budget. I had not heard of Nuevo before, but I found the stay to be a pleasant surprise. For one, the room I got was quite spacious for rate I paid. I got a sofa and desk which was perfect and fit with the space and added to the comfort of my stay. I liked the comfy bed as well. I also get restless sleep when I travel because beds are not good. In the mornings, I had to rush off to my meetings. I expected some basic munchies but was surprised the breakfast at the hotel was beyond my expectation. I got fresh scrambled eggs... normally, when I go to hotels, I'll get bland eggs and other breakfast items. I also liked the friendliness and professionalism of everyone I met at the hotel. Next time I travel to Warrenton area again, I'll be sure to come back to this place.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reedville, VA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 19, 2013

I am a travel nurse and have stayed at the Inn approx. 3 days a week for the past month. The staff is friendly and accommodating. It has been quiet enough I am able to sleep during the day which is a must. The location is close to amenities but yet separate enough you can walk your dog in the back of the hotel and it is plenty of room for my lab to run around.

Room Tip: Staying on the back of the hotel is quieter and better if you have your dog with you.
See more room tips
  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase, Maryland, United States
1 review
5 of 5 stars Reviewed April 16, 2013

I will stay here again! Very nice! We were here for a Field Trial Event with our dog. The hotel was dog friendly which I truly appreciated. Our room was large with a king sized bed, refrigerator and microwave. Thank you for excellent service.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa A, Manager at Baymont Inn & Suites Warrenton, responded to this review, April 18, 2013
Dear Larry and Brenda,

Thank you so much for taking the time to review your stay at Nuevo Inn and Suites. We are so glad your experience was enjoyable!

We are so happy to have you as our guest and look forward to seeing you again!
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Newark, Delaware
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2013

I'm not usually the type of person who writes reviews, however, I feel the need to share with you my recent experience at the Nuevo Inn & Suites in Warrenton, VA. My company usually puts me up at some "posh" joint that costs an arm and a leg when I travel for business. This trip was during the weekend as I was passing through the area and I decided to try this hotel. Upon checking in, I was greeted with a smile and I felt like home when I entered the lobby. Staff was very friendly during my entire visit. Breakfast in the morning was comparable if not a little better to the hotels I have stayed at in the past. Overall, I highly recommend this hotel, their service was impeccable, breakfast & price were very compatable & I plan on revisiting the Nuevo Inn & Suites again in the future.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa A, Manager at Baymont Inn & Suites Warrenton, responded to this review, April 18, 2013
Dear Misha,

Thank you so much for your review of Nuevo Inn and Suites. I am pleased to hear you felt as though you were home when you walked through our doors! This is the goal we shoot for with each and every guest!

Thank you again for staying with Nuevo Inn and Suites! We look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Baymont Inn & Suites Warrenton

Address: 7379 Comfort Inn Drive, US 29, Warrenton, VA 20187 (Formerly Nuevo Inn & Suites)
Location: United States > Virginia > Warrenton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 hotels in Warrenton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Warrenton 2*
Official Description (provided by the hotel):
Welcome to Nuevo Inn & Suites Warrenton, VA Considered Warrenton's Best Kept Secret. Nuevo Inn & Suites, designed to combine comfortable accommodations with modern amenities and warm and attentive service amidst the ideal location. Whether traveling for business or pleasure, our pet-friendly hotel located on Rt. 29 is easily accessible from all major highways including I-66, US-15, US-17, and less than 45 miles to Luray Caverns and Washington DC with beautifully decorated and well appointed guest rooms and suites.Hotel also has an Executive Building that is 100% Pet Free/Smoke Free.Pet fees apply in our pet friendly buildings. ... more   less 
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Also Known As:
Nuevo Hotel Warrenton
Nuevo Inn And Suites
Comfort Inn Warrenton
Warrenton Comfort Inn

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