For what this place charges, you should expect more. Breakfast one morning eggs and decent. Next morning no coffee --either regular or decaf, no eggs, mealy apples, no instant oatmeal. Housekeeping: had to chase them to get towels. Holiday Inn Express much better. Unfortunately not a whole lot of choices in Warrenton. Next time I'll book earlier and stay somewhere else.

Came to town to attend a wedding and the wedding was fabulous but was really disappointed with this hotel. Stayed two nights and 3 lights burned out in the sink area, one of the two outlets in the sink area didn't work, no one bothered to refil the shampoo and shower gel dispensers, bathtub had either mold or mildew on it and the room smelled. Also the sink didn't drain and the faucet leaked. The air conditioner was also incredibly loud. This hotel is not part of a chain and I hope the owners for their own good will pay more attention to detail.

I will also mention that our confirmation email included our complete credit card information and our room number was given to other guests. At least they gave the wrong room number. Having retired from the hotel industry I am well aware of the seriousness of these infractions.

I really enjoyed my recent stay at this hotel. I used the prepay option for booking my room because it gave me the best rate for my room. Just to let you know that if you use the prepay option, you cant get a refund for your money but I didn't have to worry about that. When I walked into the hotel, it was very clean and fresh feeling. The employees were very kind and courteous which is nice. The rooms were very clean and the A/C unit worked really well. Some of the things are out dated but I can see that they are doing updates on the rooms. I did have a small problem with my room during my stay. Management was very helpful and gave me a gift certificate for a nice restaurant in the area to make up for any inconvenience to me. Overall, my experience there was very positive and pleasant.

I stayed in this hotel years ago when it was still Comfort Inn & Suites and recently stayed again under the new name, Nuevo Inn and Suites. I have to say that the new brand is a big improvement! It is evident that the management is making an effort to upgrade the property.

The staff is very friendly and helpful. We had a small issue with the room and notified the staff. I was very impressed with how quickly the issue was resolved! The staff was very regretful and the general manager even gave me a $25 gift certificate to a nice local restaurant.

I would definitely recommend staying at Nuevo Inn & Suites if you are looking for a place with kind staff who makes a great effort to make sure their guests are comfortable.