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Homewood Suites by Hilton Virginia Beach/Norfolk Airport: Traveler Reviews

3.0 of 5
5733 Cleveland Street, Virginia Beach, VA 23462
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Homewood Suites by Hilton Virginia Beach/Norfolk Airport
Ranked #22 of 119 hotels in Virginia Beach
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108 reviews from our community

    Trip type
Traveler rating
    60
    25
    12
    8
    3
Date Rating
Fairfax, Virginia
Top Contributor
109 reviews 109 reviews
24 hotel reviews
Reviews in 36 cities Reviews in 36 cities
51 helpful votes 51 helpful votes
“Spacious”
4 of 5 stars Reviewed January 26, 2013

Compared to other suites this is by far the most spacious.the bathroom is huge!!!! The beds are comfy and the amenities are excellent. 2 flat screens. The queen beds are really queen beds unlike other suites.Free breakfast everyday and dinner from mon-thurs.
Free parking and wifi to paying guests. We were snowed in during the rare times that in snows in va beach HWS was home away from home for us.

Stayed January 2013, traveled with friends
Was this review helpful? Yes
See 7 more reviews by PURpleYAMS for Virginia Beach
Ask PURpleYAMS about Homewood Suites by Hilton Virginia Beach/Norfolk Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
homewoodvabeach, General Manager at Homewood Suites by Hilton Virginia Beach/Norfolk Airport, responded to this review
January 31, 2013
Hello,
Thank you so much for your review of the Homewood Suites Virginia Beach Norfolk Airport. I am glad you enjoyed your stay with us despite the weather! We hope to welcome you again soon. Please contact me directly if I can assist you in the future. We appreciate your business.

Regards,
Meredith Alexander Brinkley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marlton, New Jersey
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Location means everything”
2 of 5 stars Reviewed January 23, 2013

The hotel is nice inside, but its location is not in a desirable place. There was a 15 minute drive on an expressway to the boardwalk/main tourist area and beach. This hotel is located in the "ghetto" I was told by one of the residents of the area when I visited the nearby CVS which was walking distance. I must say I agreed when my car window was approached a by homeless man who started banging on my 4 year olds window. Not too long after, a police car pulled up to CVS's parking lot to kick the homeless man that took up residence in one of the pharmacy chairs. When we arrived by to the hotel at night, the doors where locked. We had to get let in by staff which told us they lock down the hotel every night for the safety of guests and staff. I didn't feel safe here and never will return to this part of virginia beach again.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask m0m101 about Homewood Suites by Hilton Virginia Beach/Norfolk Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
homewoodvabeach, General Manager at Homewood Suites by Hilton Virginia Beach/Norfolk Airport, responded to this review
January 25, 2013
Hello,
Thank you for taking the time to post your feedback. Please accept our sincere apology for your experience. We want you to know that the comments we receive from our guests are taken very seriously and your review will help us to improve the safety of our hotel. If I can be of further assistance please feel free to contact me.

Regards,
Meredith Alexander-Brinkley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Best hotel”
4 of 5 stars Reviewed December 29, 2012 via mobile

Its so nice hotel so comfortable and warm .. The breakfast was delicious and also the diner .. The staff was really friendly and always smiling .. You can ask them for chattel or taxi .. They always on time .. They will give the right answer for any question .. And the hotel is near from saudi culture mission for any saudi student .. And also there is a mall (target) and (H mart) and also a pharmacy in the mall .. And the hotel is in a good location but far from the airport .. Its a little expensive hotel but it is the best hotel in the town i think .. You can look in tripadviser for more informations .. Hope you enjoy ^^

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
Ask Loai M about Homewood Suites by Hilton Virginia Beach/Norfolk Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
homewoodvabeach, General Manager at Homewood Suites by Hilton Virginia Beach/Norfolk Airport, responded to this review
January 15, 2013
Hello,
Thank you for the wonderful review! I have already shared your review with our team. It really meant a lot to them. I am so glad you enjoyed your stay with us. We hope to welcome you "home" again soon.

Regards,
Meredith Alexander-Brinkley
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Baton Rouge
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“No regrets”
5 of 5 stars Reviewed December 11, 2012

Booked two suites for adult family trip. Plenty of room, full-sized refrigerator, kitchenette, clean, great mattresses & pillows. Breakfast was decent, but nothing gourmet. Had two television sets per suite, which also came in handy.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Jamie F about Homewood Suites by Hilton Virginia Beach/Norfolk Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
homewoodvabeach, General Manager at Homewood Suites by Hilton Virginia Beach/Norfolk Airport, responded to this review
January 15, 2013
Hello,
Thank you so much for your review of the Homewood Suites Virginia Beach Norfolk Airport. I am glad you enjoyed your stay with us. I hope you will stay with us again if your travel needs bring you back to the area or you will look for the Homewood Suites brand next time you travel. We appreciate your business!

Regards,
Meredith Alexander Brinkley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
32 helpful votes 32 helpful votes
“OK, but needs some attention to detail”
3 of 5 stars Reviewed November 27, 2012

Would have like to have been surprised and have the jacuzzi/spa actually in service. Fitness "center" needs sani-wipes available to wipe down machines . Was looking forward to a HOT cup of coffee upon arrival in the beverage area--was tepid at best; however the various flavors of creamers was a nice touch--alas if I could have been able to use them. $1 beer/wine--OK, I get it local laws won't let you have them be complimentary--like every other HW on the face of the planet--HOWEVER, how about just charging a token amount? No, a buck won't break me, but I also wouldn't pay $6 for a six pack for a Bud--and I know the hotel ain't paying that. At least provide "better" beer like the Heineken you sell in your pantry.

Stayed November 2012, traveled on business
Was this review helpful? Yes
Ask Schmenge S about Homewood Suites by Hilton Virginia Beach/Norfolk Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
homewoodvabeach, General Manager at Homewood Suites by Hilton Virginia Beach/Norfolk Airport, responded to this review
December 7, 2012
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you we did not fulfill you expectations. I do appreciate your candid remarks as we always learn from our guest’s feedback. I can assure you that your comments have been taken into consideration. Again, I apologize if you were unsatisfied and I do hope to have another opportunity to serve you, if your travels bring you back to our area.

Regards,
Meredith A. Brinkley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
 
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Additional Information about Homewood Suites by Hilton Virginia Beach/Norfolk Airport

Also Known As:
Homewood Suites Virginia Beach Hotel Virginia Beach
Homewood Suites Virginia Beach Hotel
Virginia Beach Homewood
Virginia Beach Homewood Suites
Address: 5733 Cleveland Street, Virginia Beach, VA 23462
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Virginia Beach
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Homewood Suites by Hilton® Norfolk/Virginia Beach hotel, located just 6 miles from the Norfolk International Airport (ORF). Our hotel in Virginia Beach offers both vacationers and extended stay guests the ideal place to stay when visiting Virginia Beach or Norfolk. Our spacious studio, one- and/or two-bedroom suites feature separate living and sleeping areas. Each has a fully-equipped kitchen with full-size refrigerator, microwave, 2-burner stove and dishwasher. You’ll find enough space for work, study or entertaining – plus all the comforts of home including two remote control TVs, complimentary high speed internet access, and two phones with voice mail. Enjoy a complimentary Suite Start® hot breakfast seven days a week and a Welcome Home Reception® featuring a complimentary light meal and beverages Monday through Thursday evenings (local laws apply). ... more   less 
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