Check in was okay, girl was nice, but we requested adjoining rooms. We ended up going back down to the checkin to resolve this issue The room was clean, but noticed the room was not cooling, so we checked the air filter. It was filty. Called front desk and they sent someone right away, but the room still did not cool (for our comfort). They have a cooling frig for snacks which is a joke. It does not cool unless you put a ice bucket in it which takes up your space. Restaurant service (breakfast buffet) just okay (nothing special). Service slow when trying to pay. The pool was closed due to health dept. This disappointed my granddaughter as this was a celebration get together for her. The lounge was great. The bartender(s) especially Jessica was extremely nice. Parkling was a nightmare due to a high school prom which was at the Hotel. The rate was reasonable $119 per night. Convenient to nice restaurants. Maid service was off, did not give any coffee refills and did not make beds Coffee pot is a single cup deal which is okay, but need more condiments. I may stay here again, but is not a Westin I am accustomed to.
- Official Description (provided by the hotel):
- 236 beautifully appointed rooms include Deluxe Rooms and Suites as well as a private Executive Club floor. Able to host gatherings from 20-500; committed to sustainability and eco-friendly practices. ... more less
- Reservation Options:
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- Also Known As:
- Westin Virginia Beach Town Hotel Virginia Beach
- Virginia Beach Westin