My family and I were in town for a graduation and we chose to stay at the Westin on a recommendation from those who live in Virginia Beach. Since it is summer and the oceanfront was very busy, we chose to stay in the Town Center, knowing that there would be lots of extra activities and restaurants in the area.
We were very impressed by the area, though we quickly learned that it was mostly filled with overpriced restaurants and, strangely, no real breakfast locations (the restaurants and eateries we saw did not open until 10:30 or 11:00 am). It was nice, though, to be able to to walk out the door of the hotel and access a variety of entertainment and food and not be limited to what the hotel had to offer.
When we arrived, there was only one person working at the front desk; despite being next in line, we had to wait ten minutes or so to check-in, even with other staff behind the desk walking around. We did ask for additional towels upon entering the room, as we booked the room for four people and there were only three towels. The towels came up quickly but an additional trip to the front desk to get forgotten also involved a wait of several minutes.
Rooms were clean, but worn and dated especially for the price. The beds were comfortable but the rest of the furniture was very box-y and mismatched and fairly ugly. There were stains on the carpet. Did not have the problem with sound that other reviewers had; in fact, it was one of the quietest rooms I have been in for some time.
I did get to use the gym and was impressed with the variety of machines and the overall quality of the gym compared to other hotels that boast "gyms" that are a small room with a treadmill.
Overall, the hotel was a good place to stay for the reasons we were there. It was comfortable enough, clean, and quiet. However, the money used to wow with a beautiful lobby and decent gym should have been used in making the guest rooms worth the asking price. Or they could have at least included free internet!
- Official Description (provided by the hotel):
- 236 beautifully appointed rooms include Deluxe Rooms and Suites as well as a private Executive Club floor. Able to host gatherings from 20-500; committed to sustainability and eco-friendly practices. ... more less
- Reservation Options:
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- Also Known As:
- Westin Virginia Beach Town Hotel Virginia Beach
- Virginia Beach Westin