We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Mini vacation” 5 of 5 stars
Review of SpringHill Suites Virginia Beach Oceanfront

Save Saved
You added SpringHill Suites Virginia Beach Oceanfront to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
SpringHill Suites Virginia Beach Oceanfront
3.0 of 5 Hotel   |   901 Atlantic Ave, Virginia Beach, VA 23451 (Northeast Virginia Beach)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Free Parking
Ranked #17 of 115 hotels in Virginia Beach
GreenLeadersBronze level
Chantilly, Virginia
1 review
1 helpful vote 1 helpful vote
“Mini vacation”
5 of 5 stars Reviewed 2 weeks ago

I came here for my weekend vacation because a friend recommended this hotel. From the time I checked in until the time I left everything was wonderful. The lady at the front desk, Michelle was very friendly and recommended a great restaurant for us. This is the type of customer service I am used to whenever I stay at a Marriott hotel. I will continue to stay at this hotel and let my friends know about how well we were taken care of at your hotel. Just wanted to let you know that Michelle is awesome!

Stayed June 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 2 weeks ago
Thank you so very much for your kind comments. I am proud to hear that Michelle made such a difference in your stay. She will be recognized for her efforts. We appreciate you recomennding us to your freinds and will look forward to the next time you can visit us in Virginia Beach!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

742 people have reviewed this hotel

Traveler rating
    379
    229
    91
    27
    16
See reviews for
406
142
19
73
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Hazel Green
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for 4 nights while visiting VA beach. The location to things were a plus. There was a nice breakfast with a great variety each morning. The lines would often get very crowded near the cutoff time, it's best to go early. The couch in our room was rough looking and needed some tender living care. We enjoyed the balcony each day. It gave a nice view of the ocean and boardwalk. Overall, a nice stay for a short getaway.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 2 weeks ago
Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel, and appreciate your feedback. We will look into that issue with the sofabed. We hope to see you again when you are in Virginia Beach!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Altoona, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff was friendly, hotel was clean and outdoor pool was very nice. We normally stay on the north end of the beach but decided to try a new location. There is more action and it is louder/busier at this location, so if you like that this hotel would be great for you. The hot breakfast was good and they had a nice variety to chose from. The drinks and food at the pool bar are a little pricey but good as well. The mattresses are not very comfortable, very hard and the balconies are small unless you request the large balcony.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 2 weeks ago
Thank you for taking the time to let us know how your stay was. Your comments are very important to us and greatly appreciated. I am glad to hear everything was to your satisfaction during your recent stay. We value you as a guest and we want to make sure we are meeting your needs and exceeding your expectations. We hope to see you again soon!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

From check in to check out the staff was warm and friendly and accommodating. Check in was a breeze and we were able to get into our room a few hours before the published check in time. Upgraded us from a studio to a 1 bed room, which was a very nice touch.

Continental breakfast was surprisingly good and some good healthy choices such as yogurt, fruit and granola, in addition to make your own waffles, eggs and sausage.

Nice oceanfront views with a very comfortable room. Nice work area. BUT, the mattresses are in dire need of replacement. Mattress is almost U-shaped with all of the wear and tear. Management - please replace them.

The sofa bed was actually more uncomfortable than the mattress and we had to request roll-away beds (at no cost, thank you management) so the kids could sleep on them.

Overall a nice experience and with a replacement of mattresses I would give it an additional star to Very Good.

A special shout out to Ashley at the front desk for being friendly and helpful and always sharing a nice smile and never seeming bothered by guest requests.

Room Tip: Ask for room with a recently replaced mattress
See more room tips
  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 3 weeks ago
Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel, and want to thank you for your honest feedback. We will certainly look into the issue with the mattresses in that room. We hope to see you again when you travel to Virginia Beach!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Collegeville, PA
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited the hotel in June 2014 and we absolutely loved it! The customer service is absolutely great. They followed-up on any requests that we had and made sure the requests were fulfilled. Our room and the hotel were clean and in good condition. The breakfast were tasty and fresh each morning. We also liked the fact that the TV's in the room allowed for hookups for video games so that our children could be entertained while we were in the room. In addition, the rooms appeared to be sound proof as we did not hear the other guests in the rooms next to us. Also, the beds were comfortable. We look forward to staying at this hotel again next year during our visit to Virginia Beach.

Room Tip: We stayed in a Queen suite and that was ample room for 2 adults and 2 children (age 9 and 4).
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 3 weeks ago
What a wonderful review! Thank you for taking the time to review our hotel. We are pleased to learn you enjoyed your time here. It's so great to read you made the most of your trip by taking advantage of all our amenities! Thank you for your comments and we hope to see you again soon! Have a fantastic year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
baltimore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My stay was wonderful starting with the front desk. Sergan was very polite and helpful. Our housekeeper Wendy was attentive to our needs and making sure our room was cleaned daily and we had everything we needed. Definitely a place I would recommend to my friends and associates. Oh and the breakfast was out of this world.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 4 weeks ago
Thank you for your review of our hotel and the kind words about our staff. We are glad that you had such an extraordinary stay with us while you were visiting the Virginia Beach area. We are lucky to have people like Wendy and Sercan on our team to give such great attention to our guests and provide the kind of service that we strive for. We hope to see you again on your next visit to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 16, 2014

We planned a family vacation many months ago and booked 4 rooms at SpringHill Suites Virginia Beach Oceanfront. We were a party of 12 (8 adults, 3 children and 1 infant). We requested Pack-N-Play (cribs) well in advance, but it took several hours for this request to be fulfilled when we checked in for the first 2 rooms. When our family checked into the third room 2 days later, they found that there were dirty clothes in the sofa-bed and marijuana paraphernalia in the trash - in a room that was supposed to be cleaned and ready for check-in. The manager did apply a financial credit to the bill for this, but still, the room should have been fully cleaned and checked between guests. Several days later, one of the rooms that had just been cleaned by housekeeping still had full, unemptied waste baskets. Other rooms did not have toiletries replenished. Obviously there is something lacking in the training and supervision of the housekeeping staff. The front desk staff was very helpful and cheerful. We were at the hotel for nearly a week, and the breakfast selection got a little boring. We liked having the choice of the beach, outdoor pool, and indoor pool.

Room Tip: Be away from the elevator and inspect the room fully before unpacking.
See more room tips
  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 5 weeks ago
We are sorry that your recent stay did not meet your expectations. We take all guest feedback seriously, and have thoroughly researched this matter. Your comments have been addressed with our team for improvement, as this is not the type of service we strive to provide. We hope to have another opportunity to better serve your lodging needs in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to SpringHill Suites Virginia Beach Oceanfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Virginia Beach Oceanfront

Address: 901 Atlantic Ave, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach > Northeast Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Virginia Beach
#10 Family Hotel in Virginia Beach
#13 On the Beach Hotel in Virginia Beach
#16 Business Hotel in Virginia Beach
#17 Top resorts Hotel in Virginia Beach
#18 Romantic Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Virginia Beach Oceanfront 3*
Official Description (provided by the hotel):
Relax at the SpringHill Suites by Marriott Virginia Beach Oceanfront, where weekend jaunts, family vacations and even business trips put a smile on your face. Featuring all oceanfront suites with private balcony, microwave, mini-frig, 2 TVs, complimentary breakfast, free wireless internet, free local calls and complimentary parking. Enjoy our indoor pool and expansive outdoor pool plaza with cafe and fitness center. Our oceanfront hotel lets you unwind and cherish every moment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Tingo, Travelocity, BookingOdigeoWL, Agoda, Expedia, Despegar.com, Hotels.com, Venere and Otel so you can book your SpringHill Suites Virginia Beach Oceanfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Virginia Beach Oceanfront Hotel Virginia Beach
Virginia Beach Springhill Suites

Owners: What's your side of the story?

If you own or manage SpringHill Suites Virginia Beach Oceanfront, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.