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“Excellent location, needs a bit of TLC-3.5 rating” 3 of 5 stars
Review of SpringHill Suites Virginia Beach Oceanfront

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SpringHill Suites Virginia Beach Oceanfront
3.0 of 5 Hotel   |   901 Atlantic Ave, Virginia Beach, VA 23451 (Northeast Virginia Beach)   |  
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Ranked #44 of 114 Hotels in Virginia Beach
GreenLeadersBronze level
Maryland
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
“Excellent location, needs a bit of TLC-3.5 rating”
3 of 5 stars Reviewed September 19, 2013

I did a lot of research prior to booking this hotel for a brief family getaway in mid September, so I was pretty confident that I made a good selection and that we would enjoy our visit.

The hotel has decent curb appeal and check in went smoothly. We were on the 9th floor and the view was amazing! Location of this property is great.

While I was comfortable being in the room for three nights, it could have been cleaner and better maintained. Decor and furniture was pretty old and our couch was stained. Also found a dead bug on the curtain and the lamp. Luckily I'm not a germaphobe, but it didn't necessarily make me feel great either.

Housekeeping staff was extremely friendly and in general I found all of the staff to be courteous.

Breakfast was excellent. Wide range of choices including waffles, eggs, biscuits, grits, etc...Not your average complimentary breakfast.

This is a nice hotel with nice features, but when paying $200 per night, I'd rather not see stained carpets and furniture.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, September 23, 2013
Thank you for taking the time to review our hotel and share some of your thoughts about your stay with us. We appreciate your feedback and will use it to improve our service. If you are ever back in the area we hope to serve you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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784 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
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English first
Alexandria, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2013

This was my second time back to this hotel and the staff and hotel were wonderful. This time, my brother and his wife also stayed in the next room based on my recommendation. Rooms were clean. The most comfortable beds and pillows I ever slept on. The staff was wonderful. The only problem was the ice machine was not working on our floor. Brought that to the staff's attention and it was fixed the next day. The pool, oceanfront view, and nearby entertainment was awesome. Everything within walking distance. Quit reading this and book a room at this hotel!!!

John McCauley, Alexandria

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, September 19, 2013
Thank you so much for your return visit! We appreciate your loyalty to our hotel and are glad your brother joined you this trip. We look forward to seeing you again next September and hope you have a peaceful and prosperous year!
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Arlington, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2013

We greatly enjoyed our stay at this Marriott! Our room (on the 14th floor) had a beautiful view of the beach and ocean. The balcony was just big enough to sit out on at night and in the morning to enjoy the view. There happened to be a wedding at the hotel during our stay and we were able to witness the occasion from our balcony! The bar and pool were so much fun! We thoroughly enjoyed talking to the bartenders, learning about the hotel and Virginia beach and surrounding areas. The bartenders (especially Sarah and Patrick) were very sociable and made us feel at home! Our room was very clean and we honestly had no complaints about our vacation! The breakfast was good and worth waiting in the line! I would highly recommend this hotel and hope your experience is as good as ours! :)

Room Tip: We had a room on the 14th floor and did not hear anything throughout our stay. It was very quiet on...
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, September 19, 2013
Thank you so very much for your kind comments. I am proud to hear that Sarah & Patrick made such a difference in your stay. They will be recognized for their efforts. We appreciate your taking thetime to complete a review and look forward to the next time you can visit us in Virginia Beach!
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Perryville, Maryland
Contributor
17 reviews 17 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 17, 2013

This is our 2nd time back - a girlfriends long weekend and I don't think we'll ever stay anywhere else.
Why we like it: the valet parking (which they don't have after Labor Day I don't think), the parking is free and on site, the front desk staff is always friendly (especially Shay) - check-in is always a breeze, clean rooms, comfy beds and pillows, amazing views because each room is oceanfront, even the sunset from the hallways is gorgeous because of the huge windows!!
The free hot/cold breakfast buffet - nothing to complain about. Love the grits and the selections change. Can the line get long? Yup! But oh well, just get up a little early and enjoy the beautiful view from the dining/lobby area. We were there 9-11 to 9-15 so the lines weren't bad at all.
The Turkish students working for the Summer are AMAZING!! Super friendly, always lending a hand and working non stop!!!
The pool (outdoor) and the pool bar - by far some of the best and friendliest staff - Patrick, Alexus, Alicia, John S, Sarah A and Jon F (manager). Great drinks, specials, food and service!!! I think we had the blackened tuna bites and Old Bay wings every day for the 5 days we were there!! YUM. Oh and the chicken salad sandwich too . . .delicious, hot, quick, affordable food and the portions are plentiful.
And we LOVE the sound of the jets going overhead during the day - it's all part of the VA Beach experience.
We always met the friendliest people here too and we always make amazing memories!!!!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, September 19, 2013
What a wonderful review! Thank you for taking the time to review our hotel. I'm so happy everyone enjoyed their time here. It's so great to read you made the most of your trip by taking advantage of all our amenities! We appreciate your return business and thank you for your comments on the staff. We look forward to to seeing you for next years getaway weekend!
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Senior Contributor
42 reviews 42 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 16, 2013

We spent 5 nights here in August and really enjoyed our stay. Staff is very friendly, hotel is very clean, breakfast was good every morning (go early to beat the rush), elevators were quick, and the room was nice. If anything could be improved, the pullout bed could be better (seems they are all bad though), the pool is unfortunately around the side of the building and the indoor pool is small, but these were minor drawbacks. We really liked the location on the southern end of the beach as it wasn't as busy. Be prepared for the Navy jets overhead, but that a VB issue not one for this hotel.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, September 17, 2013
Thank you for taking the time to review our hotel and share your thoughts about your stay with us. I am pleased to hear you enjoyed your time here. If you are ever back in the area we hope to serve you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Top Contributor
59 reviews 59 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 15, 2013

We used our Marriott points for one night here. Location was ideal, right on the ocean and near lots of food choices. Pools indoor and our were small but nice and overall well maintained.
Breakfast was ample with tons of choices and while it was crowded the staff were all very pleasant and good at keeping tables clean and breakfast items filled.

Room was nice overlooking the beach. Balcony had chairs to sit out and there was a nice mini bar area with a fridge to keep our drinks. We would chose this hotel again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, September 16, 2013
Thank you so very much for your comments. We are glad you enjoyed your stay and that we were able to accommodate your needs and hope we exceeded your expectations. We look forward to seeing you again for your next getaway to Virginia Beach!
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Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 14, 2013 via mobile

We have always stayed at Marriott hotels since I traveled for work and accumulated points. Last summer we decided to trade some of those points in towards our vacation at Springhill Suites and once again Marriott exceeded our expectations. The breakfast buffet is amazing, both pools are clean, and the staff goes above and beyond to deliver customer service. The view is also unbeatable and the location allows you to walk to a number of attractions and restaurants. After staying last summer we decided to get the Marriott rewards card and we are back for our second year, experiencing the same five star experience for a phenomenal price!

Stayed September 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, September 16, 2013
Thank you for your return visit! It is guests like you that give us the motivation and the incentive to provide the best service and vacation experience possible. We appreciate your taking the time to complete a review and look forward to seeing you again next year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Virginia Beach Oceanfront

Address: 901 Atlantic Ave, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach > Northeast Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Virginia Beach
#27 On the Beach Hotel in Virginia Beach
#27 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Virginia Beach Oceanfront 3*
Official Description (provided by the hotel):
Relax at the SpringHill Suites by Marriott Virginia Beach Oceanfront, where weekend jaunts, family vacations and even business trips put a smile on your face. Featuring all oceanfront suites with private balcony, microwave, mini-frig, 2 TVs, complimentary breakfast, free wireless internet, free local calls and complimentary parking. Enjoy our indoor pool and expansive outdoor pool plaza with cafe and fitness center. Our oceanfront hotel lets you unwind and cherish every moment. ... more   less 
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Also Known As:
Springhill Suites Virginia Beach Oceanfront Hotel Virginia Beach
Virginia Beach Springhill Suites

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