Not only was my room extremely clean, modern and comfortable, but the staff were the kindest group of workers I have had the pleasure of being around. The Pool Bar staff, especially Sarah A. and Jon F. were the most customer service oriented individuals I have encountered in a very long time. Springhill Suites is fortunate to have these two individuals on their staff. They alone, make me want to re-visit this facility the next time I am in Virginia Beach.
The hotels breakfast offered a great variety of choices. The downside is that the lobby area where you can enjoy breakfast tended to be quite hot, making it uncomfortable to eat in the space at times.
Unfortunately, even with their staff's hospitality and good breakfast, it must be mentioned that future guests should be aware of the hotels lack of properly securing their poolside umbrellas. Several umbrellas flew out of the umbrella stands, one even landing right on my face as I was reading a book poolside. The hotel secured the umbrellas after the incident, but a day later, the same thing occurred. The hotel needs to do a better job at ensuring that their guests are able to enjoy a safe, free from harm poolside experience. They lacked at this immensely during my stay.
- Official Description (provided by the hotel):
- Relax at the SpringHill Suites by Marriott Virginia Beach Oceanfront, where weekend jaunts, family vacations and even business trips put a smile on your face. Featuring all oceanfront suites with private balcony, microwave, mini-frig, 2 TVs, complimentary breakfast, free wireless internet, free local calls and complimentary parking. Enjoy our indoor pool and expansive outdoor pool plaza with cafe and fitness center. Our oceanfront hotel lets you unwind and cherish every moment. ... more less
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- Also Known As:
- Springhill Suites Virginia Beach Oceanfront Hotel Virginia Beach
- Virginia Beach Springhill Suites