My husband and I just returned from an overnight stay with Springhill Suites Virginia Beach Oceanfront and we absolutely loved our stay! The room and view of the ocean was beautiful. We also held a special event at this establishment and the staff from the front desk to the banquet service staff was just outstanding!

We thoroughly enjoyed our stay and we will definitely stay again when we are in the area!

Very good hotel. Nice people working. Great rooms. Nice pool. Nice gym.

My husband and I just got back from what was supposed to be a restful, romantic weekend away at the beach. We booked the Springhill because of the #1 rating. I usually do a lot more research before choosing a place to stay as we are somewhat picky, but I figured for this much-needed time away we should just pick the best and pay whatever it cost to truly indulge ourselves.
Well, that said, the Springhill did not deliver. We booked a regular king suite on the 12th floor.

Good points: clean, new hotel with decent-sized suites. Decor was bright and cheery. The balcony is very small with a flimsy plastic gate, however, the view of the ocean was beautiful and right on the water.
Bathroom water pressure was fine. Two TVs - one regular size in the bedroom and another flat-screen above the desk in the living room area. Nice, roomy lobby. Fair-sized indoor pool and jacuzzi. Outdoor pool was somewhat private but we didn't get to use it because it was too cold.

Negatives: If the weather is bad (it was very cold and overcast/rainy) forget about having a restful weekend. Children take over the indoor pool at all hours (even late at night) and run around screaming through the halls.
There is no bar or restaurant inside the hotel. They only have a snack bar which cost me almost $3 for a small package of Chex mix. You purchase items at the front desk.
Most employees are very young and not helpful/knowledgeable. We received more than one blank stare when asking for advice/help. If you bring a laptop it's at your own risk - the safe deposit boxes are too small to accommodate them.
The hot breakfast is way over-rated. I am not a wealthy person but have stayed at hotels similar to this one where the breakfast was much better and not set up so people were running into each other trying to get to the cold eggs (BTW - what passes for eggs are those small not-much-bigger than a quarter sized-discs).
Also, the beds are a very small king size. I would say closer to queen and very firm with standard-size pillows. If you like a somewhat plush, regular king-size bed, you're out of luck.
Towels were rough and smaller than most other hotels.

If you are looking for a relaxing, romantic weekend at the beach do yourself a favor and stay at the Hilton a few miles up on Pacific Ave. We went inside that hotel to get warm and call a taxi back to Springhill and were blown away by the main floor with its incredible restaurant, bar, and amazing customer service the employees were giving the guests. Well worth the money. We would have stayed there the second night but they were booked.

However, if you want to just bring the kids for some beach fun, book a hotel off the beach and save your money. There were TONS of decent motels and hotels right on Pacific Ave/ the boardwalk and all you have to do is cross the street and walk to the beach. Spend your money on other things - like the delicious dining options in and around the beachfront!

I had a very bad experience at this hotel regarding cleanliness. Upon arriving at the hotel after a very long drive of ten hours, I wanted to use the bathroom in my room. In the bathroom I found a sizable quantity of fecal and blood matter on both the toilet seat and the flush handle. I was absolutely horrified. It was unclean, unsanitary and possibly medically dangerous as diseases can be transmitted through blood. You may inquire as to why I didn’t call the front desk. As I had just checked in and assumed the room had been “cleaned” before I arrived, I had no confidence that the cleaning staff would improve on their work if they took a second attempt. Therefore, I purchased cleaning supplies and cleaned the bathroom myself.

The cleaning supplies turned out to be a good purchase as the bathrooms in both rooms we rented were littered with pubic hairs. One of the beds had crumbs all over the bedspread as well. Overall, the cleanliness of the rooms was very poor. In particular, the blood and fecal matter was very disturbing. I travel frequently for business and occasionally for pleasure and this was the first time I have ever had anything like this occur.

I did contact the hotel about the condition of the bathrooms. I was refunded one night on one of my rooms. The manager gave a half hearted apology and said things like this do not happen. I did not feel the condescending, insincere apology or the one night refund was enough to make up for going into a bathroom in such poor condition.