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“Nice Location - Exceptional Staff” 5 of 5 stars
Review of SpringHill Suites Virginia Beach Oceanfront

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SpringHill Suites Virginia Beach Oceanfront
3.0 of 5 Hotel   |   901 Atlantic Ave, Virginia Beach, VA 23451 (Northeast Virginia Beach)   |  
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Ranked #44 of 115 Hotels in Virginia Beach
GreenLeadersBronze level
St. Petersburg, Florida
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Nice Location - Exceptional Staff”
5 of 5 stars Reviewed November 12, 2012

Hotel is centrally located on Virginia Beach, with many close restaurants of all kinds, and shopping centers within ten minute drive. Hot coffee and tea available in lobby at all hours, and breakfast was very good. Indoor pool was great, especially since it was in the 40's outside. Our two room suite was clean and had nice kitchenette area.
The hotel staff really made this stay special for us.
My son, tired, worn and hauling two sea bags after an 8 month deployment on USS Enterprise arrived with me at hotel around noon. The desk staff I think sensed his fatigue, and checked us in right away..Later that evening after a good sleep, we called down and asked where a wash/dry/fold might be found. The clerk said "I don't know, but let me make some calls". About a half hour later, he called our room and said "no luck", followed by "how about if I take your things home. I'll wash them, and bring it back to you in the morning". I was floored. We would never impose, but were very touched by his kindness. Marvelous customer service! I look forward to staying here on my next visit to Oceana.

Room Tip: Two room suites have nice layout. Bathroom is divided into two different areas, with sink only in a...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, November 14, 2012
Thank you for your very kind words and review of your recent stay with us. We take great pride in the service we provide to our guests and I am pleased this made a positive difference in your experience. We look forward to seeing you again the next time you visit the naval base!
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791 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
Date | Rating
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English first
Hartford, Connecticut
Top Contributor
68 reviews 68 reviews
59 hotel reviews
Reviews in 40 cities Reviews in 40 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed October 31, 2012

We just love this hotel...from the minute you walk in to check in and can look right out to the ocean. It's nice to have oceanfront views at breakfast in the morning.
We usually get the two room suite, just a little more and well worth it.
Everywhere I went in the hotel I noticed the staff making the extra effort to keep things clean. I was there 3 days and all three days everyone was out there working hard!
The staff was professional and friendly from the front desk to the cleaning personnel.
We also love being able to walk on the paved walk out in front (easier than walking in the sand for my husband and me). Many restaurants within a few miles of the beach including the usual chain restaurants.
The first half of October is a great time to visit as the temperatures were near 80 and the beach was less crowded.

Room Tip: We like the higher up rooms, the views are great!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, November 6, 2012
Thank you so much for your return visit and another review! We appreciate your loyalty to our hotel and I'm glad we're able to deliver consistent service. I'm so pleased you enjoyed the fabulous weather while you were here! We look forward to seeing you again next time! Take care and have a peaceful and prosperous year!
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Danville, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 31, 2012

This is the third year in a row that my wife and I have stayed here while attending the VAVRS convention. Everything went very well from check in to check out. The rooms were clean and well cared for. If we needed anything all we had to do was ask. Three staff members who were stand outs on this trip were Dwayne, Jay and Jessica. Could not even sneak by them without getting a big smile and a greeting. Need some information, no problem, they could guide you to just about any place in Virginia Beach and beyond. Am looking forward to our 2013 convention. Thanks you all for making our stay one that we will remember.

Bill and Janet Hankins

Room Tip: All the rooms are ocean front with great views. We have never had a problem with any of the rooms w...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, October 31, 2012
Thank you for your continued patronage year after year. It is guests like you that give us the motivation and the incentive to provide the best service and experience possible. Thank you for your kind words about our team members and we can’t wait to see you again next year!
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Avon, Indiana
Top Contributor
72 reviews 72 reviews
68 hotel reviews
Reviews in 69 cities Reviews in 69 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed October 25, 2012

We stayed three nights here in late October. The beach was pretty much deserted but the weather was still beautiful. The room had two spaces. One was the bedroom and the other was the couch and balcony. It was nice to have the separation. The balcony offered a great view of the beach and you can walk out the back door to the walkway by the beach.

Nice but small pool and large hot tub. Good breakfast with eggs, meat, waffles, etc. It was kept fully stocked.

One complaint was the wi fi was very spotty on the 5th floor and that was annoying.

Parking is free in the attached garage. You can easily walk to the shops on the strip nearby.

Stayed October 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, October 29, 2012
Thank you so much for the feedback on your recent trip. I am glad you took advantage of our amenities and the area while you were here. I do apologize that you experienced issues using the wireless internet in your guestroom. We are actually in the process of surveying the hotel for wireless upgrades that will resolve such problems going forward. We look forward to your visiting again the next time you are in Virginia Beach!
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Huntington, New York
Top Contributor
178 reviews 178 reviews
25 hotel reviews
Reviews in 68 cities Reviews in 68 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed October 24, 2012

A wonderful place to relax and enjoy the possibilities of a beach vacation......Breakfast is complimentary and very good. A large buffet awaits you with plenty of choices. There is a nice sitting area as well as a small kitchenette. You can not cook in this kitchenette, but you can heat up in a microwave....clean, well kept up and reasonably priced for what you get...

Stayed October 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, October 29, 2012
Thank you for staying with us and for taking the time to inform us about your stay. I am please you enjoyed your time here. We are striving to provide you with the most comfortable and friendly environment possible. Positive guest comments, such as yours, are crucial to assure that we are maintaining the level of quality and service that you expect and deserve. We look forward to your visiting again whenever you are in Virginia Beach!
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Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2012

My husband and I stayed 2 nights here for our honeymoon and really loved it. The room was beautiful and immaculent, and we had a fantastic ocean view from our balcony. We made good use of the amenities, indoor pool and hot tub..so relaxing. As well as the complimentary breakfast, this was great and unexpected, there was an assorment of hot foods each morning not the typical cereal at most places. The staff was super friendly and helpful. We walked in directly from our wedding reception exhausted and everything was ready for us.
We really had a wonderful stay and will for sure go back.
Thanks to our housekeeping staff too..Melissa even left us a note congratulating us on our marriage. So sweet!

Room Tip: We were on 12th floor in a suite, this was quiet, clean, great view. Stay on ocean side if you enjoy...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, October 24, 2012
What a wonderful review! Thank you for taking the time to review our hotel. We are pleased you enjoyed your time here and honored to be a part of your special day. I am glad Melissa's personal touch made a positive difference in your stay. Thank you for comments and we hope to see you again for your anniversary, if not sooner! Congratulations on your nuptials!
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Connecticut
Top Contributor
139 reviews 139 reviews
37 hotel reviews
Reviews in 56 cities Reviews in 56 cities
197 helpful votes 197 helpful votes
3 of 5 stars Reviewed October 21, 2012

They bill this as an all suite hotel because all the rooms offer an additional sitting area as well as a form of a kitchette. I have stayed in many of these types of rooms before and this one was dissappointing due to it's layout. One walks into the room to immediately face the kitchette area which is mere feet away from the door; in my room to the left was a small sitting area best described as an alcove. Both of these areas held little functionality due to their layout, and were unappealing because they were crammed into the back with no natural light; to me, they felt motelish. Farther in was the bed, before the slider to the balcony. This area was fine, and was the only space really used. I just felt a bit decieved by the all suite billing, as the room would have been fine as a standard hotel room w/o the "suite" area.

The location itself was great. Good beach of course, boardwalk right there. The building did front the water, no obstructions. Ok pricing, though I felt a tad elevated due to it's billing.

Stayed November 2011, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, October 22, 2012
Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel, and want to thank you for teaching us how to serve you better. I can understand your confusion between the studio suite you stayed in and our one bedroom suites and will forward this feedback to Marriott. We do hope to see you again when you are traveling to Virginia Beach!
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Additional Information about SpringHill Suites Virginia Beach Oceanfront

Address: 901 Atlantic Ave, Virginia Beach, VA 23451
Location: United States > Virginia > Virginia Beach > Northeast Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Green Hotel in Virginia Beach
#27 On the Beach Hotel in Virginia Beach
#27 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Virginia Beach Oceanfront 3*
Number of rooms: 80
Official Description (provided by the hotel):
Relax at the SpringHill Suites by Marriott Virginia Beach Oceanfront, where weekend jaunts, family vacations and even business trips put a smile on your face. Featuring all oceanfront suites with private balcony, microwave, mini-frig, 2 TVs, complimentary breakfast, free wireless internet, free local calls and complimentary parking. Enjoy our indoor pool and expansive outdoor pool plaza with cafe and fitness center. Our oceanfront hotel lets you unwind and cherish every moment. ... more   less 
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Also Known As:
Springhill Suites Virginia Beach Oceanfront Hotel Virginia Beach
Virginia Beach Springhill Suites

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