We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Rip off!” 1 of 5 stars
Review of El Rincon Tropical

El Rincon Tropical
4300 Holland Road, South Plaza Shopping Center #21, Virginia Beach, VA 23452
757-463-0003
Website
Menu
Improve this listing
Ranked #580 of 1,255 Restaurants in Virginia Beach
Price range: $8 - $15
Cuisines: Puerto Rican
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Late Night
Chesapeake, Virginia
1 review
“Rip off!”
1 of 5 stars Reviewed November 2, 2013 via mobile

Bought a groupon to try this place. The food was okay. I had the mofongo. I was so excited to have authentic Puertorican food and was very disappointed with my dry mofongo. I also had cheese flan for dessert which tasted like plain vanilla flan. The prices are inflated. Our bill was $14.00 which included two drinks and an $8 tip!!! Our tip was taxed!! Our meal was suppose to be free. We ended up spending almost $50 for our lunch with the groupon! Don't buy the groupon! I wouldn't go back.

  • Visited November 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

23 reviews from our community

Visitor rating
    7
    9
    0
    3
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Norfolk, Virginia
Top Contributor
89 reviews 89 reviews
37 restaurant reviews
Reviews in 37 cities Reviews in 37 cities
60 helpful votes 60 helpful votes
“Don't waste your time”
1 of 5 stars Reviewed August 10, 2013

We purchased a groupon for this and as the other reviewers had stated you need to check your bill. Sure enough it was inflated with,20% gratuity, tax on the whole value. Two teas with groupon cost us 17.00. Manger was augmentative. As for the food, very bland no flavor at all with either of our meals. There are do many other good places to go avoid this one

  • Visited August 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk, Virginia, United States
Contributor
17 reviews 17 reviews
14 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Good, Authentic food”
4 of 5 stars Reviewed May 27, 2013

I was pleasantly surprised with my first experience @ El Rincon. I had read the reviews of others, but I experienced no odd billing practices or charges that were not appropriate. The staff are very friendly and knowledgeable. The food is fabulous. It was just like the meals I experienced at my Friend's home when visiting PR. I have returned several times for lunch as this location is very near my office. I enjoyed the Cuban, but my favorite remains the pernil.

  • Visited March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Billing is ridiculous!!!”
2 of 5 stars Reviewed January 24, 2013 via mobile

I like a previous person bought a groupon for me and my wife to have a good dinner. The food and service was great. Ordered 4 margaritas since the food was free so why not....right. Got the bill and for 4 margaritas our bill was $47 which included a $12 gratuity for two people and damn near $7 in tax....so they def got there money back for the groupon. Food was good but will def go to Da Rican Chef next time i want puerto rican food!!!!!!

    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Senior Contributor
40 reviews 40 reviews
28 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Good food but service and billing practices lacking”
2 of 5 stars Reviewed January 21, 2013 via mobile

Purchased a groupon and since there was high ratings on Yelp, decided to give it a try. First of all, food was good. I wasn't over the moon with mine but it had nice flavors (I had the Bistec encebollado). My husband LOVED his meal (carne fritz de cerdo) and would return to this establishment had it not been for the rest of our experience. The service was SLOW. It took forever to get our food. Maybe it was a Monday and they didn't anticipate the "groupon traffic"? I don't know. All I know is that the waitress was cleaning the table next to us, folding napkins, and working behind the bar... It seems she was doing everything BUT refilling our drinks and asking how we were doing. What made things worse was, the automatically added gratuity for a party of two and then taxed gratuity!!! Does anyone else find this strange? Probably won't come back.

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed El Rincon Tropical also viewed

Virginia Beach, VA
Virginia Beach, VA
 

Been to El Rincon Tropical? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage El Rincon Tropical, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.