Where do we begin??? Very simple, the best part of the Beach Carousel is the location of the property....and nothing more. The "non-smoking room" reaked of smoke from the first moment we walked in. Stained bed spreads, plastic covered matresses and pillows, not sure when the blankets were ever washed, moldy shower curtain, window soiled with finger/hand prints on both the exterior and interior, clutter under the futon and under TV center from previous guests, stains on the concrete block walls, faulty switch on one light, and a toaster that likes to catch fire, stains of the wall hangings... just to name a few items that still stick out 5 days after we left (maybe because the stink still lingers in my luggage!!)...and this just covers the room. For some reason, staying at the Beach Carousel brought a whole new meaning of "tailgating"...several other guests just hung out all day and most of the evenings in the back of their pick-ups smoking, drinking, and doing who knows what else...this doesn't add much to the experience except to tell me maybe their rooms were just as filthy as ours and the back of a pick-up is cleaner than a filthy room. These guests weren't loud or disruptive, but when looking out your window and walking out your door tjhe first thing you are presented with is a tailgate party 3 feet way....well, this just adds more to the "experience".
In a nut shell, we aren't picky people who spend much time in a hotel room while traveling (just looking for a clean place to sleep and shower) and pretty much will adjust and accept almost anything, BUT this was the one and only time we'll stay at Beach Carousel. I'd rather sleep on a bench at a landfill dump than stay here...NEVER AGAIN!!
Lastly, if you do stay here and make onliine reservations, bring your reservation reciept..."somehow" $100 was added to my bill which was quickly refunded once the reservation reciept was presented and the extra charge was questioned. No explaination was given for the extra charge, which told me this was a common "mistake".
Room Tip: Stay somewhere else!!!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 7, 2012
Please accept our apologies for not making your stay pleasant. We are known for best costumer service an cleanness in the Virginia Beach, but it appears that we did not meet your expectation. your comment is taken very seriously and acted upon. we are throughly sorry for your unpleasant stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.