Just left and have to say, after speaking with the manager, we are not happy :( After a recent illness, we were looking forward to a relaxing getaway at the beach
A few things were not disclosed when we made our reservation:
1. Their indoor pool is closed so you have to walk outside to the hotel next door.
2. The hot tub was dirty with clumps of hair and green foamy substance. When I asked an employee he said it was a combination of dirt, makeup, hair and general "smeg" he didn't seem too concerned about it.
3. The biggest issue was construction noise. There were bulldozers and dump trucks working on the beach directly in front of the hotel ALL NIGHT! We called to complain at midnight and 3 a.m. Only to be told "it's the
city nothing we can do" this sentiment was echoed by the manager upon checkout :(
4. The oceanfront view also consisted of these construction vehicles.
5. This is also a timeshare resort. The timeshare desk is directly across from check in so be prepared to be hounded by them to take a tour. We disconnected our room phone after several calls asking us to take a tour.
The room was clean, many employees were very nice; however, the manager was rude and indifferent. We will not return to this hotel and I strongly suggest anyone considering it ask for a complete disclosure beforehand!
- Official Description (provided by the hotel):
- As one of the newest oceanfront resorts in Virginia Beach, Ocean Beach Club features upscale studios with kitchenettes, and 1- and 2-bedroom suites with fully-equipped kitchens and separate living rooms with queen sleeper sofas. Resort amenities include an oceanfront adult only infinity pool with bar service, an indoor pool with cascading water features, two outdoor oceanfront pools including a children's pool, a 17th floor ocean view fitness center, and a Game Room. Guests can enjoy a specialty cocktail at Ultra Martini Lounge, or dine poolside for breakfast, lunch or dinner at Tortugas Café & Tiki Bar.Accommodations feature private balconies with city views or ocean views, jetted tubs in suites, cable TV with premium channels, DVD players, free Wi-Fi and in-room safes. Ocean Beach Club also offers laundry facilities onsite, a concierge to plan excursions and a Business Center. ... more less
- Reservation Options:
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- Also Known As:
- Ocean Beach Club Hotel Virginia Beach
- Ocean Beach Hotel
- Ocean Beach Club Virginia Beach
- Ocean Beach Virginia
- Ocean Beach Club Resort