First of all, I would return to this location. However, despite what others are reporting, this is NOT a 5 Star Luxury Resort. Since many have already wrote about the positive aspects of this location, I will write upon the negative that I experienced.

I was not staying here as a Time Share Guest. I booked this as a hotel stay. If you wish to have your room serviced during your stay, you have to PAY EXTRA for it. You can get towel exchanges at the desk and you can leave your trash in the hall and they will take it. There is a flyer posted on the refrigerator outlining the fees and services from the cleaning staff. I was paying $120 per night for a one bedroom suite and every hotel I have ever stayed in has provided cleaning services for free. Not here. At check out, the manager apologized to me and said that the housekeeping staff believed that I was a time share guest. The management did not offer to take anything off of my bill.


I was told during booking by a staff member that my IPhone, IPAD, and Laptop with mobile hotspot would work in my room. This is not true. I spent many hours on the phone with T-Mobile, Verizon, Apple, and Eco-Stream the hotel's internet provider. Verizon was telling me that there had to be a "BLOCK" up and Eco-Stream was telling my that each of my 3 internet devices must have been broken and that for $7.00 per day, they could correct my problem. None of my three devices would work in the lobby. Because I told the management that I was paying $27 for use of my cell phone, IPad, and mobile hotspot during my stay, and I was prevented from using my devices inside the building, the manager did take off my parking fee (a comparable amount) off of my bill at check out. The manager told me that the problem appears to be with Apple users and other devices don't seem to have the same problem.

At booking I was told there was a Jacuzzi/Hot Tub on site. This is actually located in the hotel/facility next door and it is only open for ages over 21.

They do provide you with a full kitchen. However, there are no broiler pans or oven pans that can be used in the oven. We had to purchase disposable aluminum pans for cooking. The stove top pots/pans have plastic handles that are not heat proof.

The AC/Heater unit in 716A blew directly onto the bed. This bothered me. I would wake during the night cold and I would turn the heat on and wait for the room to warm up before turning it off again and going back to bed.

Many of the guests here are Military Families. That being said, if someone in your party is recuperating from PTSD, you should tell the front desk that you need to be notified if there will be any construction during your stay. I did this. However, the staff did not share this information with one another, and in the middle of one afternoon, construction workers started up jackhammers to remove a section of tile floor in the room below us. Our inconvenience could have been avoided by the staff sharing information with one another, and during the work, we could have gone to the lobby for a cup of coffee or taken a walk.

That's it for my negative experiences. Like I said, I would return to this location in the future. But knowing what I know now, I am now better prepared for the inconveniences.

One other thing you might want to be aware of. The company which owns this location is called Gold Key. They own numerous locations, hotels, restaurants, parking garages, stores, souvenir shops, snack shops, information booths, etc. up and down the boardwalk and Atlantic Avenue. You will be "nickle and dimed" by this company during your entire stay.

Spent a nice week here with my inlaws (as nice as that can be) through an Interval exchange. Rooms were on the small side, but sufficient for 4 people. Most disappointing things were a wifi charge and the $7 day parking fee despite the fact that Interval said parking for one car was included. Explanation at the front desk was that that was true, but not for exchanges. Loved the fire pits for cold weather and staff was generally helpful. Just a little miffed by the deceit in their charging schemes.

This is our second trip here , the improvements are the adjacent hotel is owned by the same group. Within easy steps you can use there hot tub,Infinity pool, Martini bar, and if you are a timeshare owner, a new private deck on the 10th floor, including a fire pit !
We had a great time

My husband and I own 2 timeshares at the Ocean Beach Club. We have been coming here since it opened. Every time we arrive, we feel like we have come home. Many of the Valet's know us and welcome us. Tommy, the concierge has been taking care of us for years. It is a beautiful property with many amenities and definitely family friendly. I highly recommend.