I have stayed in hotels and timeshares all over the world. It was here at the Four Sails, that one particular front desk worker went above and beyond like I have never seen. Our families luggage arrived a day late because of a flight connection, and believe it or not I left my wallet in the taxi cab. Arriving at the hotel i was still able to check in, because I had stayed there numerous times in the past. Having that prior client relationship with their customers, the front desk staff member Theresa, offered to buy me and my 2 children lunch while the taxi company attempted to track down my wallet. I took her up on the offer, and we went out for pizza after a long days flight to Virginia Beach. My wallet showed up a few hours later, but the kindness Theresa displayed will never be forgotten.
The hotel was also very clean, but after the customer service we recieved, I don't think I could have complained if I wanted too...
- Also Known As:
- 4 Sails Resort
- Four Sails Hotel Virginia Beach
- Four Sails Hotel
- Four Sails Virginia Beach
- Official Description (provided by the hotel):
- The Four Sails Resort is ideally located at the exclusive north end of the oceanfront. All units are one bedroom oceanfront suites with kitchens. We also feature an indoor heated pool, Exercise room with sauna, Sundeck, and oceanfront cafe. ... more less
- Reservation Options:
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