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“Made starting our family a fantastic experience!” 5 of 5 stars
Review of Residence Inn Virginia Beach Oceanfront

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Residence Inn Virginia Beach Oceanfront
3.0 of 5 Hotel   |   3217 Atlantic Ave, Virginia Beach, VA 23451   |  
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Ranked #12 of 115 hotels in Virginia Beach
Louisville, Kentucky
1 review
“Made starting our family a fantastic experience!”
5 of 5 stars Reviewed January 20, 2013

Let me begin by backtracking before our actual stay. In October of 2012, my wife and I found out that we would be adopting our first child from Virginia Beach. In November, my wife and I visited the area to scout it out. We decided to visit the Residence Inn because we knew they had kitchenettes. Upon entering, we met Lillian who excitedly found someone to show us around the facility. From that point, we knew we wanted to stay there.
We arrived at the hotel on January 13 with our newborn son in tote and checked into our room. It was very clean and accessible. Most importantly, it provided all the room we needed for newborn items. The breakfast was very filling and fantastic. Darlene was always asking how our son was doing and genuinely cared. The housekeeping staff was always quick to provide extra towels, trash bags, etc. The front desk staff was nothing less than phenomenal. Everyone was quick to help us around the area and provide any needs (I wish I could remember all the names). I guess I can chalk the forgetfulness up to becoming a new dad, but I won't forget the service. I would never hesitate to recommend this hotel to anyone in the area, extended stay guests, or any adoptive families in the Virginia Beach area.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie R, Front Desk Supervisor at Residence Inn Virginia Beach Oceanfront, responded to this review, February 10, 2013
Thank you for taking the time to write such a nice review about our hotel. Especially, being so busy with a new addition to your family. I'm happy to hear that you enjoyed your stay and hope to see you in the future. Congrats again to a wonderful little boy.
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449 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • English first
  • French first
  • German first
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English first
Bridgewater, NJ
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 25, 2012

This hotel was chosen for oceanfront location in off-season with great rates. We were visiting with family and needed a one bedroom accommodation for 3. The front desk staff was very friendly and helpful with all aspects of our stay. We were acknowledged as Gold Elite Members and presented with a small bag with a bottle of water and cookies - nice touch! The room was clean and had generous amount of towels for 3 of us. We were notified of limited housekeeping but felt additional toiletries were needed. The ocean view was great and the holiday light display out our window was a bonus. The kitchen facilities were great and had everything we needed. The indoor pool was listed at 82 deg but was not that warm. The tile floor around the pool is very slippery when wet, this needs to be addressed. This hotel allows dogs which we saw on numerous occasions but did not hear any barking. In fact for a sold out holiday weekend, it was very quiet. There is not sufficient parking for guests but they offer valet parking. Our van was parked and brought back in a very timely manner from a secured lot. It was not inconvenient at all. Breakfast was ample with good selection. Overall we were very pleased with this Residence Inn and would stay again but only in off season.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie R, Front Desk Supervisor at Residence Inn Virginia Beach Oceanfront, responded to this review, December 6, 2012
I'm glad to hear that you enjoyed your stay at the Residence Inn and enjoyed your arrival gift for being a loyal Marriott Customer. Our goal is to exceed our guests' expectations at every opportunity. In that regard, I personally appreciate hearing your comments about your stay. We are very appreciative that you have taken the time to bring this to our attention with the pool area. We look forward to your return.
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Raleigh, USA
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 24, 2012

This hotel is in a lovely location and has very nice rooms with lovely views.
It does need refurbishment and does attract a lot of dogs. Our sleep was disturbed both nights
we were there by dogs. Unless you like dogs I would avoid it.
The hotel does need updating and does not meet Marriott standards in its tools, bedding etc.
The breakfast was also one of the poorest I have seen for a while in a Marriott.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie R, Front Desk Supervisor at Residence Inn Virginia Beach Oceanfront, responded to this review, December 6, 2012
Thank you for your comments in which you informed us that our hotel did not meet your standards. We are sorry that you experienced this problem and we want you to know we are working to improve our standards so that you and our future guests are able to have a great experience while staying with us in the future. Here at the Residence Inn we take all guest concerns very seriously. While we make every attempt to ensure that our hotel meets every guests standards we apologize that this unfortunate incident was missed by our staff. We are very appreciative that you have taken the time to bring this to our attention and would like to thank you for staying with us here at the Residence Inn Virginia Beach Oceanfront.
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Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 21, 2012

On the beach, oceanfront view, allow pets, valet parking, super clean....what more could I ask for?
The staff was incredibly courteous and accommodating.
Rooms were clean and well stocked. All the appliances functioned well and the front desk pantry sold a variety of food items if you didn't want to go out.
Also, laundry was readily accessible.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie R, Front Desk Supervisor at Residence Inn Virginia Beach Oceanfront, responded to this review, November 27, 2012
Thank you for your wonderful comments. Our goal is to exceed our guests' expectations at every opportunity. In that regard, I personally appreciate hearing your comments about your stay. I am happy to see that you enjoyed yourself and we look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hollywood, Maryland
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 20, 2012

It's right on the beach, every room has an ocean view and it's pet friendly. Couldn't ask for more at the price point. Staff was very accomodating and personable. Rooms were clean. Hallways could use a bit of revamping. Balcony was a bit small and if a/c unit was on the exhaust vented directly on anyone occupying the balcony. Two double beds in the seperate bedroom with one of them right up against the huge picture window, which we thought was fantastic. Easy walking distance to plenty of great bars and restraunts.

Room Tip: the higher the floor the better the view, but all have direct ocean front views
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julius P, Front Office Manager at Residence Inn Virginia Beach Oceanfront, responded to this review, November 25, 2012
I am happy to see that you enjoyed your stay with us here at the Residence Inn Virginia Beach. I agree the vent on the balcony is a issue that we have been trying to find a solution for for years. I am sorry this was a problem for you during your stay. We hope the next time you viist Virginia Beach you decide to stay with us. Happy Holidays from the Residence Inn Staff and Management Team.
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Ashburn, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 19, 2012

Everyone at the hotel was very attentive, interested in their guests, and when the TV did not work well in the living room, they quickly brought in another one. View was fantastic and I would definitely stay there again when I am in town.
Dawn

Room Tip: All their rooms have balconies and great location. We were on the top floor and very quiet.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julius P, Front Office Manager at Residence Inn Virginia Beach Oceanfront, responded to this review, November 24, 2012
Thank you for your wonderful comments. I apologize you had a problem with your tv but I am happy to see that my staff was able to respond quickly enough to fix the issue. I am sure it was a pleasure to have you as a guest and we look forward to your return. Thank you for staying with us and Happy Holidays from our families to yours.
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Houston
Top Contributor
58 reviews 58 reviews
44 hotel reviews
Reviews in 29 cities Reviews in 29 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed November 13, 2012

Clean comfortable space. Rooms are well kept. Management and staff are gracious and polite.

Our room came with a full kitchen. There were two double beds in a room separate from the living room with the fold-out couch.

Breakfast was included. It was a full breakfast bar of the type found in hotels. The yogurt was fresh. Coffee and juice were well stocked. We left early one morning and the staff kindly gave us some yogurt from the kitchen to go since breakfast had not opened yet.

The beach view was beautiful. From our balcony, we watched the sun rise over the ocean as a group of dolphins swam past the hotel close to the shore.

I'd definitely stay here again. For the most part, it was all well and good. The only reserve I have is that there is very very little parking for the hotel. The hotel has a small lot in front but it fills quickly. If there are no spaces available in that small front lot, guests must valet park. Valet parkers take your car and park it two blocks away. A bit inconvenient but the hotel overcomes that by being such a great place.

Finally, a thanks to management for making room for us at the last minute. We'll be back.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julius P, Front Office Manager at Residence Inn Virginia Beach Oceanfront, responded to this review, November 19, 2012
Thank you for staying with us here at the Residence Inn. We are committed to providing our guests with the highest level of customer satisfaction. I am happy to see my staff helped make your stay more enjoyable. We look forward to your next trip with us the next time your in Virginia Beach, Va. Thank you again for your comments and have a wonderful day.
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Additional Information about Residence Inn Virginia Beach Oceanfront

Address: 3217 Atlantic Ave, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Virginia Beach
#8 On the Beach Hotel in Virginia Beach
#11 Family Hotel in Virginia Beach
#17 Business Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Virginia Beach Oceanfront 3*
Reservation Options:
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Also Known As:
Residence Inn Virginia Beach Oceanfront Hotel Virginia Beach
Virginia Beach Residence Inn

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