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Residence Inn Virginia Beach Oceanfront: Traveler Reviews

3.0 of 5
3217 Atlantic Ave, Virginia Beach, VA 23451 (Northeast Virginia Beach)
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Residence Inn Virginia Beach Oceanfront
Ranked #6 of 118 hotels in Virginia Beach
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322 reviews from our community

Traveler rating
    186
    87
    31
    15
    3
See reviews for
Families
168
 
Couples
73
 
Solo
14
 
Business
32
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bridgewater, NJ
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Thanksgiving Stay at Residence Inn Oceanfront, Virginia Beach”
5 of 5 stars Reviewed November 25, 2012

This hotel was chosen for oceanfront location in off-season with great rates. We were visiting with family and needed a one bedroom accommodation for 3. The front desk staff was very friendly and helpful with all aspects of our stay. We were acknowledged as Gold Elite Members and presented with a small bag with a bottle of water and cookies - nice touch! The room was clean and had generous amount of towels for 3 of us. We were notified of limited housekeeping but felt additional toiletries were needed. The ocean view was great and the holiday light display out our window was a bonus. The kitchen facilities were great and had everything we needed. The indoor pool was listed at 82 deg but was not that warm. The tile floor around the pool is very slippery when wet, this needs to be addressed. This hotel allows dogs which we saw on numerous occasions but did not hear any barking. In fact for a sold out holiday weekend, it was very quiet. There is not sufficient parking for guests but they offer valet parking. Our van was parked and brought back in a very timely manner from a secured lot. It was not inconvenient at all. Breakfast was ample with good selection. Overall we were very pleased with this Residence Inn and would stay again but only in off season.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask P L about Residence Inn Virginia Beach Oceanfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie R, Front Desk Supervisor at Residence Inn Virginia Beach Oceanfront, responded to this review
December 6, 2012
I'm glad to hear that you enjoyed your stay at the Residence Inn and enjoyed your arrival gift for being a loyal Marriott Customer. Our goal is to exceed our guests' expectations at every opportunity. In that regard, I personally appreciate hearing your comments about your stay. We are very appreciative that you have taken the time to bring this to our attention with the pool area. We look forward to your return.
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Raleigh, USA
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
“Nice hotel, a little worn, beware the dogs”
3 of 5 stars Reviewed November 24, 2012

This hotel is in a lovely location and has very nice rooms with lovely views.
It does need refurbishment and does attract a lot of dogs. Our sleep was disturbed both nights
we were there by dogs. Unless you like dogs I would avoid it.
The hotel does need updating and does not meet Marriott standards in its tools, bedding etc.
The breakfast was also one of the poorest I have seen for a while in a Marriott.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
Ask neilmj about Residence Inn Virginia Beach Oceanfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie R, Front Desk Supervisor at Residence Inn Virginia Beach Oceanfront, responded to this review
December 6, 2012
Thank you for your comments in which you informed us that our hotel did not meet your standards. We are sorry that you experienced this problem and we want you to know we are working to improve our standards so that you and our future guests are able to have a great experience while staying with us in the future. Here at the Residence Inn we take all guest concerns very seriously. While we make every attempt to ensure that our hotel meets every guests standards we apologize that this unfortunate incident was missed by our staff. We are very appreciative that you have taken the time to bring this to our attention and would like to thank you for staying with us here at the Residence Inn Virginia Beach Oceanfront.
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Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great little getaway!”
5 of 5 stars Reviewed November 21, 2012

On the beach, oceanfront view, allow pets, valet parking, super clean....what more could I ask for?
The staff was incredibly courteous and accommodating.
Rooms were clean and well stocked. All the appliances functioned well and the front desk pantry sold a variety of food items if you didn't want to go out.
Also, laundry was readily accessible.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Leslie R about Residence Inn Virginia Beach Oceanfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie R, Front Desk Supervisor at Residence Inn Virginia Beach Oceanfront, responded to this review
November 27, 2012
Thank you for your wonderful comments. Our goal is to exceed our guests' expectations at every opportunity. In that regard, I personally appreciate hearing your comments about your stay. I am happy to see that you enjoyed yourself and we look forward to your return.
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Hollywood, Maryland
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“great location, great view”
4 of 5 stars Reviewed November 20, 2012

It's right on the beach, every room has an ocean view and it's pet friendly. Couldn't ask for more at the price point. Staff was very accomodating and personable. Rooms were clean. Hallways could use a bit of revamping. Balcony was a bit small and if a/c unit was on the exhaust vented directly on anyone occupying the balcony. Two double beds in the seperate bedroom with one of them right up against the huge picture window, which we thought was fantastic. Easy walking distance to plenty of great bars and restraunts.

Room Tip: the higher the floor the better the view, but all have direct ocean front views
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask kylespmcm about Residence Inn Virginia Beach Oceanfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julius P, Front Office Manager at Residence Inn Virginia Beach Oceanfront, responded to this review
November 25, 2012
I am happy to see that you enjoyed your stay with us here at the Residence Inn Virginia Beach. I agree the vent on the balcony is a issue that we have been trying to find a solution for for years. I am sorry this was a problem for you during your stay. We hope the next time you viist Virginia Beach you decide to stay with us. Happy Holidays from the Residence Inn Staff and Management Team.
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Ashburn, Virginia
1 review
1 helpful vote 1 helpful vote
“Excellence service”
4 of 5 stars Reviewed November 19, 2012

Everyone at the hotel was very attentive, interested in their guests, and when the TV did not work well in the living room, they quickly brought in another one. View was fantastic and I would definitely stay there again when I am in town.
Dawn

Room Tip: All their rooms have balconies and great location. We were on the top floor and very quiet.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Dawn C about Residence Inn Virginia Beach Oceanfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julius P, Front Office Manager at Residence Inn Virginia Beach Oceanfront, responded to this review
November 24, 2012
Thank you for your wonderful comments. I apologize you had a problem with your tv but I am happy to see that my staff was able to respond quickly enough to fix the issue. I am sure it was a pleasure to have you as a guest and we look forward to your return. Thank you for staying with us and Happy Holidays from our families to yours.
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Additional Information about Residence Inn Virginia Beach Oceanfront

Also Known As:
Residence Inn Virginia Beach Oceanfront Hotel
Residence Inn Virginia Beach Oceanfront Hotel Virginia Beach
Residence Inn Virginia Beach
Virginia Beach Residence Inn
Address: 3217 Atlantic Ave, Virginia Beach, VA 23451
Phone Number:
Region: United States > Virginia > Virginia Beach > Northeast Virginia Beach
Amenities:
Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Virginia Beach
#6 On the Beach Hotels in Virginia Beach
#11 Family Hotels in Virginia Beach
Price Range: $$$
Hotel Class:3 star (3*)
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