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“Good, but with some minor issues” 4 of 5 stars
Review of Hilton Virginia Beach Oceanfront

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Hilton Virginia Beach Oceanfront
4.0 of 5 Hotel   |   3001 Atlantic Avenue, Virginia Beach, VA 23451   |  
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Ranked #27 of 115 hotels in Virginia Beach
Richmond, Virginia
Top Contributor
249 reviews 249 reviews
28 hotel reviews
Reviews in 46 cities Reviews in 46 cities
214 helpful votes 214 helpful votes
“Good, but with some minor issues”
4 of 5 stars Reviewed April 29, 2013

We stayed one night on April 27, 2013 in a Club level room on the 20th floor with ocean views. The hotel is very nice, fairly new furnishings and modern looking. The parking and front desk staff are very friendly and helpful. The private club level lounge is well stocked with sodas, water, plenty of snacks and a very friendly and helpful concierge. While there were some minor issues with our rather expensive room, none would keep me from coming back to this hotel.

Our room had a king size bed that was very, very comfortable. One of the best beds we’ve ever stayed on in a hotel. Our room had a balcony that had southern ocean views and southern views of Atlantic Ave. The bathroom had plenty of marble counter space, and a large tiled shower with dual shower heads. The TV in the room was a large (48”) flat screen powered by Direct TV. Our only minor complaint was the carpet – there were several snags in the carpet that were coming undone. Also, the dual shower heads in the bathroom did not really add to the shower experience as they are hard to adjust.

Parking in Virginia Beach can be tough – but the Hilton is across the street from a public parking garage with a covered walkway bridge from the second level of the garage to the second floor of the hotel. For club level rooms, parking was free, but normally it’s $8 per day. Valet parking is available for $25 per day.

There are two restaurants at the hotel, Catch 31, and Salacia. Both have outdoor seating with ocean views. We ate at Salacia on 4/27 see my separate review.

We enjoyed our stay and I would, and plan to, return in the near future.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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854 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
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English first
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 29, 2013

Very poor check in experience with loud music making it difficult to converse. Average food in the restaurant. Bad housekeeping in the dated bathroom. The outdoor pool was closed as was the roof top lounge. Gym is a converted room on 5th floor. When ordering room service, we had to wait almost an hour for a cheese tray and crackers with wine. Meals ordered to the room had no place to eat them from with no serving table provided. Eating average food off the lap, was not acceptable.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidSchaum, General Manager at Hilton Virginia Beach Oceanfront, responded to this review, June 17, 2013
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry for all of the issues you encountered during your stay. We are taking your comments into consideration as we continue to work on improving our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middletown, United States
1 review
4 of 5 stars Reviewed April 27, 2013

I enjoyed my stay, Everything was fine except as previously stated the restaurant left a lot to be desired .The group I was with were all middle class people and most of us could not afford to eat in the restaurant,you need something more middle class.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern MD
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 26, 2013

We stayed in the corner unit and had the best weekend ever! The view was incredible, the weather was bad but we didn't care. We settled in for a cozy weekend of relaxation. Bath was nice, especially during the middle of the day. Did I mention the tv in the bathroom :-) The bedding was super comfortable, and turn down service was a nice touch. The hotel was beautiful and I would love to visit again during warm summer sunshine, I'd sit on the balcony with coffee and watch the dolphins and surfers.

Room Tip: Top floor corner, ocean side..the best views.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haymarket, United States
1 review
5 of 5 stars Reviewed April 26, 2013

A great stay from the minute I arrived till the minute I checked out. The staff is very friendly and always ready to help. The hotel was always clean and my room was spotless. Great food at the Catch 31 resturant. Best place to stay in Virginia Beach!!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central PA
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
Reviews in 35 cities Reviews in 35 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed April 24, 2013

Stayed here for 2 nights in mid-March for a conference. I was impressed with the view from my room--truly a great ocean view. Room was very clean and tastefully appointed. The Hilton staff seemed to be pros at putting on conferences--everything seemed quickly and efficiently done, from setting up meals to letting attendees store their luggage after checking out. I was on the 5th floor and can see that in the summer, it might be loud w/ the restaurant/bar right below you. However, it was cool/windy when I was there, and the hotel was quiet, as was all of Virginia Beach. The young man at the concierge desk was so helpful one evening in helping us find a restaurant and get a reservation. The beds were very comfortable; would have liked to take one home. My sole complaint: I couldn't seem to find a way to get from my 5th floor room to the conference level via the stairs--everything seemed to be labeled "emergency only" or took you directly to the lobby level. Waiting for the elevator occasionally got tiresome. But a minor quibble! I took a conference shuttle to the hotel, but the parking looked fairly convenient--a garage right across the street connected by a bridge.

Room Tip: Higher rooms away from outdoor bar/restaurant probably quieter.
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouver
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 23, 2013

Very modern decor but lacking some basic amenities like a decent gym and a pool that is not closed as it seemed to have been built 30 years ago!! Awfully loud music playing in the lobby making it hard to speak to the front desk staff. Very nice ocean view room but when we arrived there was only one towel in the room and when we called for more they brought 2 more bath towels and nothing else?? We had to leave a note asking for hand towels and face cloths from the maid the next morning. Also, upon our arrival after a long drive, we ordered a bottle of wine and some cheese and crackers from room service and this took 45 minutes?! The waiter apologized, saying that the kitchen staff wanted to make a work of art out of the cheese and crackers!! Food in Catch 31 was very ordinary and rather pricey, but the waiting staff was attentive and professional. We had dinner in the room and it was brought on a tray and the waitress asked where we wanted it?? There was only the desk so we had to perch our plates on our knees. What happened to the room service cart that opens up to a table that we have seen in many other hotels? Because of these problems, I hesitate to fully recommend this hotel.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Virginia Beach Oceanfront

Address: 3001 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Virginia Beach
#13 Romantic Hotel in Virginia Beach
#20 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Virginia Beach Oceanfront 4*
Official Description (provided by the hotel):
Discover the perfect beach destination for your vacation getaway - where you can unwind in luxurious accommodations, dine at oceanfront restaurants, listen to a live concert in the park or relax in a cabana on the beach.Situated on the city’s famed boardwalk adjacent to Neptune’s Park, the Hilton Virginia Beach Oceanfront features a collection of 289 upscale guest rooms and spacious suites. Our exclusive Empyrean Club, located on the top three floors, features personalized concierge service, complimentary breakfast in a private lounge, private key card access and refined amenities.Though Virginia Beach boasts a number of exciting activities and attractions, our luxury hotel is a landmark in its own right. With two award-winning restaurants onsite, Catch 31 and Salacia, you won’t have to go far for fresh fish or the only 4-Diamond steakhouse in Virginia. Our resort is also home to Sky Bar, serving creative cocktails with panoramic views 21 stories above the beach.The Hilton Virginia Beach Oceanfront is also the ultimate destination for meetings and weddings, with over 12,000 square feet of flexible event space. Other onsite amenities include our 24-hour business center, our inspiring fitness center and Virginia’s first rooftop infinity pool overlooking the Atlantic. ... more   less 
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Also Known As:
Hilton Virginia Beach Oceanfront Hotel Virginia Beach

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