After driving 12 hours and looking forward to staying at the Sea Gull Inn, Va Bch, we get there and find after checking in there is no parking spots on site. At check in I was charged for future nights of stay. They were quick to run my card and your thinking you are signing for the hotel stay where you are really SIGNING AWAY ALL YOUR RIGHTS. I've never heard of being charged before you stay. Should have been tipped off then. The guy pointed across the street for parking as I had discovered there were no opening in the lot the office was located. VERY MISLEADING, after driving across the street and not finding signage we looked further only to discover it was across the street and across another street, plus a main thoroughfare and another partial block behind what appears to be an abandoned building or under construction with barbed wire fence. Oh now that makes you feel safe, right.
To add insult I returned to the office to voice my concern that I did not feel safe I would be commuting in the evening. The manager refused to refund the first night. To my dissatisfaction about the parking and after re-assessing I noticed a strip of bicycles along the edge of lot and 2 large bikes in the last parking spot closest to the beach. I asked if he could move the bikes to accommodate parking. The manager said no, I then asked "are the bikes more important that your patrons" his reply was "yes, those bikes bring in more than $100,000.00 a year". Thank you FNM, classic!
The next morning I called Bookings, com, bottom line Sea Gull Inn says Bookings.com would have to give refund, Bookings.com says it's Sea Gull Inn's decision. Even more interesting Bookings.com was told by Sea Gull Management they never have on site parking for patrons of Sea Gull Inn they always had to park offsite. Well, if you look at the Sea Gull Inn website unless they have changed since I made hotel arrangements iand filed this complaint t clearly states under " Enjoy what we have to offer.... On-site parking & auxillary lot 1 1/2 blocks away. We never made it to the room, if they were anything like the visit with the front desk and the parking I say, KEEP LOOKING, WHAT YOU SEE IS NOT ALWAYS WHAT YOU GET and absolutely DO NOT SIGN ANYTHING. The hotel down the street was more than happy to accommodate our needs and guess what, it was cheaper than Sea Gull Inn.
Thank you for allowing me to voice my concerns to any future victims, oh I'm sorry patrons.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.