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“Great seafood at the beach” 4 of 5 stars
Review of Waterman's Surfside Grille

Waterman's Surfside Grille
415 Atlantic Ave, Virginia Beach, VA 23451 (Northeast Virginia Beach)
757-428-3644
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Ranked #19 of 1,256 Restaurants in Virginia Beach
Price range: $12 - $22
Cuisines: Seafood
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Restaurant details
Good for: Families with children, Bar scene, Large groups, Local cuisine, Outdoor seating, Special occasions, Scenic view
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Delivery, Late Night, Dessert
Neighborhood: Northeast Virginia Beach
Lawrenceville, New Jersey
Top Contributor
61 reviews 61 reviews
43 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
“Great seafood at the beach”
4 of 5 stars Reviewed January 23, 2013

You cannot beat the food, service and atmosphere at this restaurant. And, as a fisherman, they will cook your daily catch for you at a minimal charge. But as ridiculous as this sounds, in January they charge for parking although that is the only negative i have ever found in my visits over the past 5 years.

  • Visited January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gearhacf, Manager at Waterman's Surfside Grille, responded to this review, January 24, 2013
Hello there,

Thanks so much for your feedback - we're so glad you enjoy coming here and doing the "catch and cook program!" We just wanted to clarify that unfortunately we no longer own the lot on the corner of 5th and Pacific, so Central Parking charges their own rates over there. Next time you're here, feel free to use our complimentary valet, or the Municipal Lot on 4th St is free during the winter, and only about 1/2 a block away! Thanks again, and we hope to see you soon. - Courtney Gearhart
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Stephens City, Virginia
1 review
“Bait and Switch during Restaurant Week”
2 of 5 stars Reviewed January 20, 2013

Greatly disappointed with this restaurant's limited lunch menu offering. Their excuse to have run out of the only fish offered during Restaurant Week was a sad example of the bait and switch tactic used to sway customers to the full price regular menu. If this is considered the culinary event of the year for VA Beach restaurants, omit the Waterman's Surfside Grille from your agenda. You may have to settle for their stale jumbo mini shrimp with fries.

You only get one chance to make a first impression.

Roderick J

  • Visited January 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gearhacf, Manager at Waterman's Surfside Grille, responded to this review, January 24, 2013
Hi Roderick,

We are so sorry to hear that you had an unacceptable visit here. Unfortunately, we were not as prepared as we should have been when you dined with us. During Restaurant Week last year, we did less than half of the amount of business that we did this year. So while we thought our pars for Flounder were on target, we ran out during a lunch and dinner shift quicker than we could catch up with our food supplier. We sincerely would never even think about using the "bait and switch" tactic to get our customers to order from the regular menu. We love Restaurant Week and love offering these reduced menus...it was just a mistake on our part for not realizing the massive amount of flounder that we would be going through last week.

We understand that the first impression is the most important one, but if you would consider giving us another chance, please contact Eric Emerson, our General Manager, or me, Courtney Gearhart, at 428.3644. We would love to set up a reservation for you and ensure that you have nothing less than an outstanding experience.

Thanks again for taking the time to share your feedback. Have a wonderful day!

Courtney
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Yorktown
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“A Hometown Favorite”
5 of 5 stars Reviewed January 19, 2013

I now live in Yorktown but I grew up in VB. In high school we often went to Waterman's. The food was amazing and still is. Back in late November I had a chance to eat out there again with my husband and we weren't disappointed. Whenever my friends are visiting VB for the first time, I always send them to Waterman's.

  • Visited November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgantown, West Virginia
Top Contributor
66 reviews 66 reviews
42 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Excellent food, service and on the boardwalk”
5 of 5 stars Reviewed January 18, 2013

I had flounder and my wife had the seafood sampler and everything was excellent and our view of the ocean was excellent. The prices were not bad for beach front restaurant. I think we spent around $50 for two of us and we both had a drink from the bar an orange slush I believe. Definitely would return next time in Virginia beach

Visited January 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
4 helpful votes 4 helpful votes
“Great restaurant ! Great waitress !”
5 of 5 stars Reviewed January 8, 2013 via mobile

Wife and I had a wonderful meals that were recommended to us by our server Savannah. We will definitely be back and sitting with her again, thanks again !

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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