We stayed on the fourth floor of the hotel. We have a time share but we were not provided with a renovated room. This is one of my main reasons I was not satisfied. The room we were given on the 4th floor was clean, although furniture was old, broken and cheap-looking. My other main concern was that the "non-service" representatives were not friendly or helpful. We booked a van trip, and on the morning of the van-trip, we were told after 30 min of waiting around that we had been put on the stand-by list, the van was full and had already departed for the zoo. The representative was not apologetic and she lied to us by saying someone had left a message informing us of the stand-by. When I got to my room, there was NOT a message on the phone. If you want a top-notch room with top-notch service, DO NOT stay here.
- Official Description (provided by the hotel):
- Staying at a VSA Resort gives you all the comforts of home without having to mow the lawn, do the dishes, or fold the laundry. We love having fun with our guests and strive to give each person–big and small, young and young at heart–the best vacation memories possible.The Atrium Resort is located in the heart of the Virginia Beach Oceanfront, just blocks away from the boardwalk, the 90 unit smoke-free resort offers a family-oriented atmosphere with an open-air lobby and relaxing environment. All vacation units are two-room suites with kitchenettes.On site amenities include:• 24 hour front desk service• Daily activities for all ages• Indoor Pool• Indoor Jacuzzi• 24 hour fitness center• On- site parking• Complimentary guest laundry facilities• Complimentary wireless internet access• Complimentary tanning • Harris Teeter on-line shopping & grocery deliveryUnit amenities include:• King size pillow-top mattress• Queen size sleeper sofa• Kitchenettes with smooth top burners, convection/microwave oven, dishware, cookware, glassware and utensils• Full size refrigerator• Dishwasher• 2 flat screen televisions ... more less
- Reservation Options:
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- Also Known As:
- Atrium Hotel Virginia Beach
- Atrium Resort Virginia Beach Va